Lisa Trent
October 25, 2017 07:08
The salt lake swimming & tennis club seems to be very unorganized. We signed our son up for diving (with the actual hopes of him improving diving skills.) We were told that there would be a total of five kids MAX in the class. We felt that was a good amount and were assured that diving teachers are rare, and the club manager said they only have ONE diving instructor, and she was REALLY good. Our first day of the two week session- 7 kids showed up, and the instructor stood at the side of the pool the whole lesson. We were disappointed and asked about the amount and that night I received a call saying there would only be four kids the next day. I was relieved and impressed that they took the time. The next day, not only was there a different instructor, but there were SIX kids in the class. When I inquired about t with a manager, they said "sometimes this happens where kids just show up"...... I asked "don't you have rolls that SHOW the paid students and who SHOULD be there versus who shouldn't?" and they didn't really have a great answer. Luckily, by day three there were only four students, however we had a THIRD instructor. If it weren't for the instructors improving in teaching skills as each new one emerged, I would be more upset about that, but the third teacher "Olivia" was very hands on, very good with dialogue and very persistent in getting the kids to improve. Overall, there is some communication error somewhere, lack of organization, confusion with dispersing incorrect information and it's not too encouraging for us to actually buy a membership. I wish there were more diving opportunities in the valley. Our son really loves it.