Steven Jones
April 24, 2018 15:59
Terrible experience! I hate leaving bad reviews, but this place is horrible. They were rude, unprofessional, and condescending. The manager, Maddie, has no idea what's going on and doesn't seem to care to be honest. Apparently being on vacation is a valid excuse not to know what's going on in your business and what people are being told. As for their Groupon, it's a complete waste of money. Their "one on one" for 40 minutes is basically just jumping in a class and hoping the trainer pays attention to you. Unless you want to pay $120 a month to be treated rudely for no reason, made to sit and wait for class to start late, lied to, and support a business that has absolutely no concern for customer service, then give them a try! This place just lost easily $1500 in business from us, thanks to the wonderful treatment from the "manager". Sad becuase we were so excited. I'd rather take classes at Vasa. It just wasn't a good fit.