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- Address:207 N General McMullen Dr, San Antonio, TX 78237
- Phone:(210) 447-7047
- Website:http://www.planetfitness.com/gyms/san-antonio-west-side-tx-625
- Rating:3.3
- Hours: 24 hours
Planet Fitness
Reviews
Rated 3.3/5 based on 26 customer reviews.
Matt Goodwin
March 18, 2020 21:46
I like the facility overall and the people. A couple things I don't like include the lack of paper towel dispensers, especially functioning ones, and the padding that goes around the Smith machine bars are so thin and collapse very easily. I wish they would invest in some quality ones
Robert Aguilar
February 22, 2020 21:31
Was actually next door at America's Best for my glasses, then to Goodwill & Dollar tree & fiesta dollar party supplies! Good stuff but wasn't at gym! Sorry thanks!
Robert Mats
February 20, 2020 00:15
Planet Fitness on General McMullen has the friendliest staff cleanest equipment also booking an appointment for hair is easy and she does an awesome job therefore I recommend this location to anyone five stars from me
Alby Bustos
January 31, 2020 20:26
Moved a month ago away from the west side but i absolutely love that gym...Place is great!!! Machines are never broken at long periods of time. Staff is friendly. I gotta give props to the night staff, especially Jimmy...the man is constantly helping out in any way possible...from cleaning machines to helping out with "workout" questions and tips!!!! The night staff is the best there is. Thank you!!!
Marlene Lopez
January 14, 2020 16:52
Great gym but not too much space to move around and not too many different machines. A bigger variety would be nice.
Steven Montoya
January 23, 2019 22:34
As far as Planet Fitness goes, this is a great location. I'd never before seen a hairstylist station in any gym. Although I didn't take advantage of the service myself, it was a pleasant surprise to find that it was an option.
Aside from that, the gym itself is fairly standard. The customer service was good, and the amenities (aside from the stylist) were also nice. Their massage chair was probably the best I'd ever felt at any PF.
jennifer jimenez
September 17, 2018 09:44
theyre very clean and their attitudes are delightful..greated on arrival and when leaving
Oscar Perez
August 29, 2018 16:40
The gym is great. The haircut I got there today was mediocre at best. I felt rushed and left with a crappy 10 minute haircut that was uneven. Asked for a fade and left with a wedge. Thank God I have a good barber down my street who could fix the mess PF's "stylist" made. The lady mentioned she just returned from a 3 month maternity leave. Maybe she should've taken a little refresher course or something. I learned my lesson; I'll NEVER get my hair done there again. And I recommend you don't either.
A Google User
August 29, 2018 16:40
The gym is great. The haircut I got there today was mediocre at best. I felt rushed and left with a crappy 10 minute haircut that was uneven. Asked for a fade and left with a wedge. Thank God I have a good barber down my street who could fix the mess PF's "stylist" made. The lady mentioned she just returned from a 3 month maternity leave. Maybe she should've taken a little refresher course or something. I learned my lesson; I'll NEVER get my hair done there again. And I recommend you don't either.
Rey Reyes
July 9, 2018 15:57
WORST GYM in san antonio and Austin tx combined..I've been a member with planet for 3 years..the planet fitness on commerce smells like the staff do not clean it..maybe cleaning the floors every once in a while..staff here always standing around never seen them cleaning thro out the day..like other planet gyms...cleanest ones are marbach and bandera locations..
A Google User
July 9, 2018 15:57
WORST GYM in san antonio and Austin tx combined..I've been a member with planet for 3 years..the planet fitness on commerce smells like the staff do not clean it..maybe cleaning the floors every once in a while..staff here always standing around never seen them cleaning thro out the day..like other planet gyms...cleanest ones are marbach and bandera locations..
Rey Reyes
July 5, 2018 16:53
WORST GYM san antonio and Austin tx combined..I've been a member with planet fir 3 years..the planet on commerce smells like the staff do not clean it..maybe cleaning the floors every once in a while..staff here always standing around never seen them cleaning thro out the day..like other planet gyms...cleanest ones are marbach and bandera locations..
Jonathan Delgado
June 1, 2018 18:49
Great place to workout. Weight area can be crowded but cardio is this place main focus.
tony alonzo
April 23, 2018 11:52
Never got a call from Manager was lied too.
Please beware when doing business with them.
Cristian Montalvo
April 16, 2018 21:34
I have a card attached to this account that was a direct payroll account. 3 months ago I no longer work for that employer and I have repeatedly asked Planet Fitness to remove this card and they refuse to do so. They keep telling me that the policy is that I need to have an active checking account even though I insist on paying cash a few days early they won't accept it last month I got 2 overdrawn fees and one annual maintenance fee I ended up paying roughly about $100 today I'm being told that I still cannot pay cash they still cannot remove my card and I cannot pay at the Stone Oak location I have to travel all the way to the west side in order for me to do so. With this gym it seems like guidelines and rules for one don't apply to the other I keep getting contradicting information I was told that if a manager was to contact me it's going to take 3 days so far no help they keep debit in my account no one's able to work with me it's funny how I'm trying to pay I want to pay I want to pay early but it's got to be done by their rules to their guidelines so let's see when they debit again or try to debit again how much more overdrawn fees I'm going to have this is ridiculous poor customer service absolutely horrible customer service.
A Google User
April 16, 2018 21:34
I have a card attached to this account that was a direct payroll account. 3 months ago I no longer work for that employer and I have repeatedly asked Planet Fitness to remove this card and they refuse to do so. They keep telling me that the policy is that I need to have an active checking account even though I insist on paying cash a few days early they won't accept it last month I got 2 overdrawn fees and one annual maintenance fee I ended up paying roughly about $100 today I'm being told that I still cannot pay cash they still cannot remove my card and I cannot pay at the Stone Oak location I have to travel all the way to the west side in order for me to do so. With this gym it seems like guidelines and rules for one don't apply to the other I keep getting contradicting information I was told that if a manager was to contact me it's going to take 3 days so far no help they keep debit in my account no one's able to work with me it's funny how I'm trying to pay I want to pay I want to pay early but it's got to be done by their rules to their guidelines so let's see when they debit again or try to debit again how much more overdrawn fees I'm going to have this is ridiculous poor customer service absolutely horrible customer service.
dT0x
April 6, 2018 11:01
Great gym
Treadmills have more settings and nonsense than I'm used to
Friendly staff
Clean
Best of all no one tried to bother me with push yourself to the limit or no pain no gain nonsense
Ronel Weiser
February 25, 2018 19:04
Was surprised how much I enjoyed going to Planet Fitness
Hugo Moreno
January 27, 2018 09:43
This star is based upon the hairstylist that they have there I don't know what her name is she didn't even introduce herself, looked like something was up her butt. All I can say is if you're going to get a haircut you might as well pay for it because at least they can do a better job than having to get something done for free....
Hector Castillo
October 20, 2017 04:28
Place has a plethora of equipment available to all members. With an exception of some amenities such as massage chairs and water beds. Usually not too packed so great place for quick workout.
Benjamin Coronado
October 20, 2017 04:28
Peaceful decent gym to get your everyday work outs done! I have a black card membership and I honestly love the haircut perk. The lady that cuts hair at the moment is Tiffany. She is a sweet and excellent stylist. Honestly, I am always satisfied. I come here like every 2 weeks for haircuts and I always leave looking super fly. Thank you Tiffany.
william cotter
October 20, 2017 04:28
Much cleaner. Jesse is a new employee. He is serious about cleanliness. He is 5 stars. Good place to go.
william cotter
July 13, 2017 12:57
Much cleaner. Jesse is a new employee. He is serious about cleanliness. He is 5 stars. Good place to go.
Hector Castillo
June 21, 2017 17:13
Place has a plethora of equipment available to all members. With an exception of some amenities such as massage chairs and water beds. Usually not too packed so great place for quick workout.
Benjamin Coronado
June 3, 2017 14:48
Peaceful decent gym to get your everyday work outs done! I have a black card membership and I honestly love the haircut perk. The lady that cuts hair at the moment is Tiffany. She is a sweet and excellent stylist. Honestly, I am always satisfied. I come here like every 2 weeks for haircuts and I always leave looking super fly. Thank you Tiffany.
RAJAN KHADKA
April 22, 2017 15:04
I had an appointment @11:40 am today to have my hair cut.Lady name > who cut hair, she has her own things to do. I cut my hair once in two month. This is my third time cutting with her and tips her each and every time. While she was cutting my hair, she cut my ear and bleeding and hurt really bad and I have took photos. I requested to have my side lock to be pointed and she starts giving me, what is pointed means, I wish I could record. I keep explaining her about what is pointed and want my side hair thinner and she told she have experience of 16 years in hair cutting and it is going to be like this, but she does not want to listen. She need to take classes for customer, In my opinion, if someone doesn't like to work, they have to take day off or quit job. She was very rude, but still I tips her but less than last time. Let's see what the management will do next time? If the management request the pics, I can send.Everyone who had a haircut, please share your experience about her, so we can avoid.