Cat R
February 8, 2018 21:21
My kids went there for over six months, both classes and parent nights out. The classes were fine. One night at parents night out, we picked our oldest up and discovered he had a bloody tongue, while our youngest was sobbing. Accidents happen, but the coach in charge didn't tell us anything had happened, and when asked why our kids was bleeding he was very dismissive. I emailed the school explaining the situation and withdrawing my kids from classes, and in response got a generic message the days later asking how my son was doing, then another call a week later saying they missed us and asking when we'd be back. Accidents and mistakes happen, and if they're handled with accountability and ownership I'm forgiving. This situation wasn't, so I'm not.
I think the owners have good intentions and seem like nice people, but the accountability and maturity their staff demonstrated was terrible.