| Tue | 05:00 am -11:00 pm |
| Wed | 05:00 am -11:00 pm |
| Thu | 05:00 am -11:00 pm |
| Fri | 05:00 am -10:00 pm |
| Sat | 08:00 am -08:00 pm |
| Sun | 08:00 am -08:00 pm |
Horrible experience. I singed up for personal training at this location. The first trainer talks more than she train, one day she trained me for literally 10 minutes and then she said that we are done. The session was supposed to be 25 minutes. I asked her why she said that because she was working on my schedule for 15 minutes. The second trainer last only for 1 session then he quit. After that there was a good trainer, but suddenly she was laid off. There is no consistency with their staff, and also the trainers takes long periods off. One of them took a week then she was available for 3 days then another week off. The manager keeps saying that he is trying to get me the best, but nothing was happening. I had to cancel my personal training and my membership. I do not recommend. Either find another location, or a better gym.
Good place just needs better yoga classes. The yoga instructor on Friday was rude as can be. Very controlling and bossy, I didnt feel comfortable at all in that class. And I think she needs to he replaced. Do not go to this gym!
Compared to the regional gyms (predominantly gold's), I think this gym is slightly better in cleanliness, number of cardio and weight machines, and overall environment. I reserve the 5 star for the elite gyms, but for the money and NW region I think this is tops.
Be careful when trying to cancel your membership, it can only be done Mon-Friday during the hours of 9:00 AM and 5:00 PM and only by the Operations Manager. If Operations Manager is off for a few days or even weeks nobody can step in to do the cancellation. So you continue to pay until he can get it done. One of the worst policies I've ever heard.
Been here for a few years, but this place is going downhill fast. For the past two days the bathrooms in the entire facility have been nonoperational. That is a health code violation. Additionally the locker room (men's) is disgusting. I am talking about midday when it is not busy. Most paper towel dispensers are empty and the trash is overflowing. The male cleaner is usually sitting on the equipment talking on his phone while he is supposed to be working. I have also been working out when he vacuums or uses a leaf blower (blowing dust all over the place) right next to me and others. Maybe skip the area until no one is there? Or perhaps do that type of cleaning when the facility is closed?
Some of the staff is friendly, but the majority are not. The front desk guy who is there now doesn't even get up from his desk to acknowledge the incoming patrons. Granted I am not going to a gym for pleasantries, but I would like to at least be acknowledged.
Unlike other members, I have found most of the equipment to be functioning for the most part. There are one or two exceptions that I have been aware of, where the equipment is down for an extended period of time.
I plan to start shopping around for a new gym. There is too much competition and it just seems like they don't care at this location. I cannot speak for the others as this is the only club I belong to. I don't want to leave because I have friends who work out here, but it is getting to be too much now.
My favorite gym out of all the local places here!
Tony Jackson is an amazing trainer. I came to him about 4 weeks ago to get into shape for my son's upcoming wedding. Talk about exceeding expectations!!!! I would highly recommend Tony Jackson at the LA Fitness on the corner of Babcock and Huebner to transform your appearance!!!!
Great gym. Great staff. The sauna is really beneficial whether you work out or not. They work with you on pricing. 10x more friendly then the LA fitness on 1604 and Blanco. Highly recommended.
Only reason this isn't a 5 star review is their maintenance/janitor guy. This man has interuppted my workout over 5 times now to remind of rules, that I'm not breaking. He is "just letting me know". Other than that I really enjoy this gym.
Good gym, plenty of cardio equipment and weight machines. Free group exercise classes. They push the personal training hard when you first sign up, but after that they pretty much leave you alone.
Good gym, plenty of cardio equipment and weight machines. Free group exercise classes. They push the personal training hard when you first sign up, but after that they pretty much leave you alone.
Thomas is a wonderful personal trainer. My wife has been working with him for a while now. I recently started going to him, and enjoy the workouts I'm getting. He varies them up to work different muscles. The gym is a bit crowded in the evenings right now, getting to use some of my favorite machines is a little challenge. But that's typical with New Year's resolutions. If it's it like most years, around mid-February, the crowd will get back to normal.
Thomas is a wonderful personal trainer. My wife has been working with him for a while now. I recently started going to him, and enjoy the workouts I'm getting. He varies them up to work different muscles. The gym is a bit crowded in the evenings right now, getting to use some of my favorite machines is a little challenge. But that's typical with New Year's resolutions. If it's it like most years, around mid-February, the crowd will get back to normal.
I am enjoying the gym but not first having to get through the sales guys. The price and terms kept changing. Another associate with a higher rank changed the price again and I initially left with no membership. I got a good deal on July 4th. The personal training is a half a year or full year contract. Goes up to 700$ a month for 3x a week for 30 min sessions. That is highway robbery. The sales people and price wars is ridiculous. Someone has got to get that to stop!!! I would do personal training if I had more contact options.
I am enjoying the gym but not first having to get through the sales guys. The price and terms kept changing. Another associate with a higher rank changed the price again and I initially left with no membership. I got a good deal on July 4th. The personal training is a half a year or full year contract. Goes up to 700$ a month for 3x a week for 30 min sessions. That is highway robbery. The sales people and price wars is ridiculous. Someone has got to get that to stop!!! I would do personal training if I had more contact options.
Overall I like the gym, the classes and the equipment, but the sales team are dishonest and too pushy about the personal trainer contracts. If you sign up for personal training be sure to read your contract and do NOT believe it if they say that you can cancel before the one year is up, you can't. You can cancel your gym membership but not your personal trainer contract, even if you leave the gym.
I love this gym. I've used the pool to rehab from two very painful surgeries over the last three years.
I've made some good friends among the other retirees who work out in the pool.
When my insurance kicks me out of physical therapy, I'll use the machines at the gym to continue my rehab.
I also like the employees who work there. The manager, Tasha, is a real gem. Others, such as Dylan at the front desk and Art, who is a great custodian, do a great job.
I love this gym. I've used the pool to rehab from two very painful surgeries over the last three years.
I've made some good friends among the other retirees who work out in the pool.
When my insurance kicks me out of physical therapy, I'll use the machines at the gym to continue my rehab.
I also like the employees who work there. The manager, Tasha, is a real gem. Others, such as Dylan at the front desk and Art, who is a great custodian, do a great job.
Helpful employees and very clean facility. I love that childcare is available!
Clean, great location and machines all in great shape. Came from out of state and checked right in no problem. Great experience overall. Will return!
The bathrooms could be cleaner, but the dumbbells and free weights are in good order, and most of the time, you can find what you're looking for. I wish they had bumper plates for deadlifts and resistance bands, but I'd say it's a nice facility overall. The sales people can be a little annoying too, but I guess that's most places.
The facilities are excellent, but I had a horrible experience when they offer me a personalized trainer with the condition that if I wasn't happy about it or just if I didn't want to continue for whatever the reason I could suspend the service
We started in September, and I did like it because the trainers are great people but on October our baby was due, and I call them to let them know it would be difficult to continue going there and they assume that the service wasn't running.
On November they called me saying that I owe LA Fitness a ridicule amount and it was because this service is set up for a year and nothing can be done to revoke that when I finally had time to go and straighten things up all the personnel had been fire and there were new people there.
That they say that even if what I was saying was the truth there was nothing to do to fix it.
They encourage me not to pay, and I think that was wrong and even that doesn't affect my credit I think it was wrong.
Been to LA fitness on Blanco and this one is ok for what it provides. Gym is clean and all equipment is functional and works. Nothing bad to say but timing is everything. Don't go when people are coming off of work.
the hours are great. the trainers don't bug you to sell services. the gym and bathrooms could be cleaner. when the gym equipment breaks, it's usually up and running the next day.
edit...been going here for two years. upon visiting another gym, I realized that this location is pretty dirty. on a Monday early morning expect the trash cans to be overflowing and paper towels to be out. changed my opinion from a 4 star to three star. will update if the gym changes
I have been a member for past 5 years. These days Having bad experience in seeing reserved area for personal training sessions during peak hours. This should be update to every member and should consider their acceptance as well.
they have a pool. i go for the pool. facility is clean, and it's in a great location. it's hard to find a schedule for when the pool isn't being taken over by kids lessons, but it's not "all" the time. i hate that you can't cancel a membership online. that's stupid and poor customer service. but they have a pool!
Classes are great and so are instructors but this is the filthiest LA Fitness I have ever been to. I used to go to a couple others in San Antonio and many different ones in Houston and I have never seen one maintained so little. Bathrooms are always disgusting, sauna is currently broken over a week, and the machines are all dirty and sweaty (not enough cleaning supplies for people to wipe and also the lazy ones that refuse to wipe after themselves). Unfortunately I live close to this location so I come to this one most frequently.
Classes are great and so are instructors but this is the filthiest LA Fitness I have ever been to. I used to go to a couple others in San Antonio and many different ones in Houston and I have never seen one maintained so little. Bathrooms are always disgusting, sauna is currently broken over a week, and the machines are all dirty and sweaty (not enough cleaning supplies for people to wipe and also the lazy ones that refuse to wipe after themselves). Unfortunately I live close to this location so I come to this one most frequently.
When I first started at LA Fitness 1.5 years ago, I loved going to the gym because it was never crowded, people re-racked their weights, things were clean, people would let you work-in your set with them, it smelled good, and I could get a work out done in an hour.
NOW - this is simply not the case. This LA Fitness gets busy around 15:00 and stays packed until after 21:00 M-F. The place feels clammy, smells musty, people don't wipe down the equipment after use, people don't re-rack their weights, and there seems to be an influx of Millennial thuggish type people that get upset and down right rude if you ask if you can work your set in with them (because you've patiently been waiting while they have been hogging the machine and texting instead of working out). The last time I visited the gym, I wound up leaving about 20-minutes into my hour long workout because I could not find an empty bench to do free weights (10 or so benches), and every free weight station was occupied.
I wish this place would clean up its act because the space could be amazing . . . or maybe I just remember how nice it was in the past.
Thomas is a wonderful personal trainer. My wife has been working with him for a while now. I recently started going to him, and enjoy the workouts I'm getting. He varies them up to work different muscles. The gym is a bit crowded in the evenings right now, getting to use some of my favorite machines a little challenge. But that's typical with New Year's resolutions. If it's it like most years, around mid-February, the crowd will get back to normal.
I have been a member at LA Fitness Babcock Rd. for over 3 years. Staff is helpful and friendly. We have developed a large group who have become well acquainted and we often work out together and really enjoy the friendly vibe. However, if you wish to be left alone, no one will bother you.
As to some posted complaints about cleanliness...the maintenance staff works hard and any such perceived issues are the fault of piggish members who sometimes leave stuff strewn around locker rooms, etc. acting like juveniles with no adult supervision. Not the gym's fault.
Always plenty of machines to use. Love and use the pool, the hot tub, and the sauna.
I wouldn't go anywhere else.
The gym's staff is helpful. There is plenty of equipment. The women's bathroom is spacious, has many lockers, sinks, shower and bathroom stalls. The sauna has two level seating. What concerns me is that the stone heating element is not completely caged. It could be a hazard. The clock outside the sauna door is not working. You need it to time your sauna.
Very clean and no one bothers me when I go to work out. I love it.
Where shall I start. Signed up 9 days ago after moving to the area. Went in first time last Friday and it wasn't overcrowded and I was able to finish my workout.
Came in yesterday, Monday, got two exercises done and ever free weight or machine I needed for my 9 or so other lifts were totally busy. I couldn't even shuffle the order. I looked around in vain for about 10 or 15 minutes before I just left and found another gym.
Came back today, to get a refund, and I can't even get my money back even though I only got a full workout there once. There was a waste of over $100. I will never recommend this gym to anyone and will warn everyone about how they do business.
It doesn't pay to stiff your customers.
