Mon 05:00 am - 12:00 am
Tue 05:00 am - 12:00 am
Wed 05:00 am - 12:00 am
Thu 05:00 am - 12:00 am
Fri 05:00 am - 11:00 pm
Sat 07:00 am - 08:00 pm
Sun 07:00 am - 08:00 pm
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Reviews

Rated 4.0/5 based on 23 customer reviews.
February 9, 2020 10:56

IF I COULD GIVE ZERO I WOULD!!! I have contacted you by email, on your app, and nothing has been corrected. I have never even checked in to your gym!!!

I did cancel the trial membership online this will be the 2nd time.. But I have been charged $297.03 for a membership I have NOT ONE TIME USED. I have never even been to your gym. And you continue to charge me. I am contacting the better business bureau. When someone cancels after a trial membership you should not be able to continue charging them!!! I want my money back!!!!!!!!! This is going on every review I can find for Gold's Gym!!!!!!!!!

December 10, 2019 06:54

Golds Gym has treated me like family. The staff and trainers will go above and beyond for you. All you need to do is put in the work. Great place, not your typical Golds. The child care staff has also been great to my kids.

September 14, 2018 13:13

Friendly staff and a versatile range of equipment. Though the do need to clean the equipment better. My hands look like I've been working with coal after Ieave there.

August 30, 2018 10:54

For the price it is pretty dirty and the weight lifting equitment is quite run down. It is busy pretty much all day. In the morning there lots of senior citizens who may or may not be pushy about how long you are using the equipment they want to use. They do have an aquatics center which is a big plus as well as cycle classes. They do also have a CrossFit like area, but they have some regulations for safety such as certain equipment is not there. I do wish they had a clean after you use sign and more wipe down and cleaning sprays around. Gyms are kind of gross and you have to use a mat for any exercises or you will get gross. Another plus was I met with the head trainer Michael and he was very nice and friendly.

August 30, 2018 10:54

For the price it is pretty dirty and the weight lifting equitment is quite run down. It is busy pretty much all day. In the morning there lots of senior citizens who may or may not be pushy about how long you are using the equipment they want to use. They do have an aquatics center which is a big plus as well as cycle classes. They do also have a CrossFit like area, but they have some regulations for safety such as certain equipment is not there. I do wish they had a clean after you use sign and more wipe down and cleaning sprays around. Gyms are kind of gross and you have to use a mat for any exercises or you will get gross. Another plus was I met with the head trainer Michael and he was very nice and friendly.

July 21, 2018 14:09

The staff here is the worst they have no idea what's going on. Be careful when you cancel your membership, you will have issues, and make sure to keep your cancellation paperwork for proof.

July 20, 2018 00:42

Very clean gym and locker area. Modern equipment with sufficient weights and treadmills. I recommend their session with personal trainer for workout advice.

July 20, 2018 00:42

Very clean gym and locker area. Modern equipment with sufficient weights and treadmills. I recommend their session with personal trainer for workout advice.

May 17, 2018 09:23

If you're a mid day trainer: Go before Noon or between 2 and 4. Perfect times if you're like me and hate waiting for equipment.

Huge variety of machines.
Many cardio machines to choose from.
They offer a large range of classes.
Daycare staff is phenomenal.
The sauna is a great way to relax and sweat out some toxins.
Bonus: the smoothies are delectable.

May 17, 2018 09:23

If you're a mid day trainer: Go before Noon or between 2 and 4. Perfect times if you're like me and hate waiting for equipment.

Huge variety of machines.
Many cardio machines to choose from.
They offer a large range of classes.
Daycare staff is phenomenal.
The sauna is a great way to relax and sweat out some toxins.
Bonus: the smoothies are delectable.

April 30, 2018 17:49

Mostly if you go in the afternoon way to crowded almost unimpossible to get a good workout in. Mondays and Mostly Tuesday's. Friday afternoons best time to go and in the mornings no problem. Nice and knowledgeable staff. Very clean and up to date gym

April 4, 2018 11:56

Was impressed with how clean the facility is. Hard to find well maintained and managed Gyms these days but this Gold's gets my vote.

March 14, 2018 22:09

Fabulous place to excercise at your own pace, or to take part of the different types of classes they offer. Nice workout theater where you can excercise and watch a movie. The acquatic excercises are very good, very popular.

February 9, 2018 02:24

To start the reviewer TY Pines, you have no idea what you are talking about. HANDS DOWN BEST GYM IN NB! GREAT STAFF!

November 28, 2017 11:39

I walked in over the Thanksgiving weekend and loved my experience. The staff was friendly and got me in to work out quickly. The facilities are huge with every kind of machine and free weight system you could want. Great experience.

November 18, 2017 12:52

I am at this gym at least once a week and it's good. My main issues are the added costs for Kids Club and Cycling because when we first joined we were told those would be included. The machines are in good shape and there are plenty to go around. My wife is a big fan of the Zumba classes. The Kids Club workers are great with kids also. My daughter likes it there and they know her name when she comes in.

October 25, 2017 15:21

The facility is great. Only complaint is that the front desk staff hasn't been friendly ONCE since we joined several months ago, and has been downright rude to us a couple of times. Otherwise everyone there seems nice.

October 25, 2017 15:21

I'm visiting, so don't have a membership. I did purchase a 1 day guest pass. However, the lady working the front desk was not very friendly. I asked a few questions about where things were located, her attitude seemed annoyed and she seemed rushed.
Overall the facility is nice, clean, spacious, and offered lots of equipment. I couldn't find if they offered towels which I wish they did.

I do come back to New Braunfels often and ill probably try another gym before coming back to Gold's.

October 25, 2017 15:21

This gym is very clean, my daughter loved the kids club and the staff in there and overall it doesn't get too packed to the point where I am waiting to use something. Their treadmills are very nice, the stretching room has what you need, the trainers (from observation) look like they know what they're doing. The staff is pretty friendly and helpful!! There is only ONE lady at the front desk who has had an attitude. Instead of greeting you with a smile , she acts more like security! I have coworkers who also attend and they've had the same experience with her! Anyway, aside of that this gym is awesome!!

October 25, 2017 15:21

Need to let siblings in even though we are older we should still be able to care for them if they are upset

October 25, 2017 15:21

The Gym manager Mike Patino Is the absolute best!! He has such positive and enthusiatic energy! I love running into him there because he always pushes me to do better and work harder to achieve my goals. Gold's needs more people like him!

June 11, 2017 12:42

This gym is very clean, my daughter loved the kids club and the staff in there and overall it doesn't get too packed to the point where I am waiting to use something. Their treadmills are very nice, the stretching room has what you need, the trainers (from observation) look like they know what they're doing. The staff is pretty friendly and helpful!! There is only ONE lady at the front desk who has had an attitude. Instead of greeting you with a smile , she acts more like security! I have coworkers who also attend and they've had the same experience with her! Anyway, aside of that this gym is awesome!!

May 26, 2017 10:31

This Gold's Gym is spacious, clean and well located. Being located in the shopping mall area in New Braunfels was a smart choice. The facility has a complete array of free weight and machine weight workout areas. There is also a stretching area, cardio area, a movie theater cardio area and am area of machine assisted machines that use cables rather then weights. They also have a pool, with an hottube in the same room. Along with a sauna in the bathroom area. There are showers too. The facility is kept clean and the staff has answered every question I have ever had. Only a couple of minor complaints. 1) It's very busy from 4pm to about 7pm, Monday through Friday. 2) The movie theater cardio area only plays one movie all day, it does change each day. When the facility opened and I first started here they played two different movies, back to back, all day. Now it's just one movie all day. Which means if you don't like the movie you won't be running in there. Other than those two things to facilities great, the people are welcoming and there are plenty of machines to choose to use.

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