| Tue | 07:00 am -07:00 pm |
| Wed | 07:00 am -07:00 pm |
| Thu | 07:00 am -07:00 pm |
| Fri | 07:00 am -07:00 pm |
| Sat | 08:00 am -05:00 pm |
I don't know how there could be anything less than 5 stars for this place. I drive 20 minutes past 30 cleaners to get here because I love their services. They are friendly, the product is nice to my skin, and they have always been attentive to my rare special requests.
I have been a customer over there because of convenience and organic products. Over the course of the year I had 2 great quality sweater and shirts that have been ruined by them, shrinked every time a little bit more until I realized it. So I decided to stop going there but by convenience, again, I dropped some stuff last week. I had a shirt with a yellow stain. When I picked it up at the drive-in, the lady put it back on my car and asked me my credit card without even telling me that she did not remove the stain. I then asked her if she was going to make me pay for this and said yes. It is the first cleaner that make me pay for a job not done, and I have used quite a few in the area. She even lied to me explained me that she told me that yellow stian was difficult on white when I dropped it off, which is the lie knowing that the day I dropped it off, it was a guy that took care of it. I haven't been disrespectful to her at any time but I just expressed politely what I thought was right. The discussion lasted a litlle bit more than a minute when I told her that I would not come back here and she just closed the door on me saying:" whatever". I then decided to go back inside to tell her how disrespectful she was and that it was not proper customer service to treat me like that, which she answered by smiling at me. Again I have been polite and treated this lady correctly but she seemed to forget what U.S. customer service is. I am not writing this review out of anger or frustation, it could have ended at the point where I would never go back over there but I felt obligated to advise future, and current, customers what my experience was. If you ever have any issue with them one day then you'll understand what I am saying. I understood that if I ever had to complain and bring back my high quality shirt and sweater that they ruined (which I never complained about because I only realized it after several cleaning and I felt I should have done it since the begining) for which they should have insurance as any business of this type, then I would have been treated really badly. It is something that I look for with my cleaner since accidents can happen. I usually put shirts or good quality clothes that I do not want to wash and for which I trust the cleaner company as a professional. However in case of accident, or negligence, I believe in a really positive relationship and honesty from my cleaner since somebody would eventually have to pay for the damage clothes. Not here. Do not expect honesty of any kind, you would be the dishonnest person and treated as such. I would definetely not go there, shame since the concept of green organic product is attractive to me but you have to be honest and respectful with your customer, otherwise you better not have a business.
NEVER GO HERE
THEY WILL UPCHARGE YOU EVERY CHANCE THEY GET
CHECK YOUR BILL, YOU WILL SEE DRY CLEANING CHARGED
FOR ITEMS THAT CAN BE LAUNDERED
They got a stain out for me that I didn't think would come out and the price was fair too!
Very reasonable prices. Nice people.
Best dry cleaner and shirt laundry I've ever known or used. Be clear when dropping off which items you want laundered and which ones you want dry cleaned.
The best cleaners in Frisco, TX without a doubt. So courteous, and they actually clean your clothes. My pants and shirts were very dirty from me moving back to Dallas and they came out so clean. I am unfortunately moving away from the area, I am going to miss coming here. Do yourself a favor and go here. Great prices and they do a perfect job. Why save $5 and get dirty clothes back when you can get them cleaned better and without chemicals?
Best dry cleaner and shirt laundry I've ever known or used. Be clear when dropping off which items you want laundered and which ones you want dry cleaned.
Best dry cleaner and shirt laundry I've ever known or used. Be clear when dropping off which items you want laundered and which ones you want dry cleaned.
NEVER GO HERE
THEY WILL UPCHARGE YOU EVERY CHANCE THEY GET
CHECK YOUR BILL, YOU WILL SEE DRY CLEANING CHARGED
FOR ITEMS THAT CAN BE LAUNDERED
NEVER GO HERE
THEY WILL UPCHARGE YOU EVERY CHANCE THEY GET
CHECK YOUR BILL, YOU WILL SEE DRY CLEANING CHARGED
FOR ITEMS THAT CAN BE LAUNDERED
The best cleaners in Frisco, TX without a doubt. So courteous, and they actually clean your clothes. My pants and shirts were very dirty from me moving back to Dallas and they came out so clean. I am unfortunately moving away from the area, I am going to miss coming here. Do yourself a favor and go here. Great prices and they do a perfect job. Why save $5 and get dirty clothes back when you can get them cleaned better and without chemicals?
The best cleaners in Frisco, TX without a doubt. So courteous, and they actually clean your clothes. My pants and shirts were very dirty from me moving back to Dallas and they came out so clean. I am unfortunately moving away from the area, I am going to miss coming here. Do yourself a favor and go here. Great prices and they do a perfect job. Why save $5 and get dirty clothes back when you can get them cleaned better and without chemicals?
They got a stain out for me that I didn't think would come out and the price was fair too!
They got a stain out for me that I didn't think would come out and the price was fair too!
Very reasonable prices. Nice people.
