| Tue | 05:30 pm -08:00 pm |
| Wed | 06:00 am -08:30 pm |
| Thu | 05:30 am -08:00 pm |
| Fri | 06:00 am -05:45 pm |
| Sat | 08:30 am -01:00 pm |
| Sun | 08:00 am -01:30 pm |
Absolutely the most difficult franchise to work with. Difficult to schedule a class if you work, people are not flexible. Prices are ridiculous and you have no control over your money due to the legal wording on contract. Do NOT WASTE YOUR TIME OR MONEY!!! They get ahold of your credit card and will not stop charging even when you cancel. Should be turned into the better business bureau, in fact that will be my next step. If it was an option to review no stars I would.
This place has the worst customer service and billing department. I cancelled my membership well over 4 months ago and they still continue to charge me. I have even had to go through my bank to try to stop their fraudulent debits from my account. The studio is not that great and the instructors are just okay. I always wanted to try out Pilates and boy was walking into this place a mistake. DO NOT TRUST THEM!!!!!
UPDATE 3/27/18: So even after proving to this studio that I cancelled my membership per the instructions provided by them in November, they have offered me no resolution in returning the money they FRAUDULENTLY took out of my account. They had the audacity to offer me a free 1 month membership....WHY WOULD I WANT A FREE MEMBERSHIP IF I CANCELLED MY MEMBERSHIP MONTHS AGO!!!!
The owner continues to pass messages to me through their management and has never made an attempt to reach out to me directly continues to hide behind a story that they never received my email. IT IS 2018, everyone receives their emails. Paige I understand that you think you are doing your job, but it is not your best job.
I am now working with the fraud department of my bank to get my money back and to ensure that this company is flagged by VISA and MASTERCARD for their shady business practices.
AGAIN I REPEAT, DO NOT DO BUSINESS WITH CLUB PILATES-FRISCO, SCAM GYM, FAKE WORKOUTS, SUB PAR INSTRUCTORS, HORRIBLE MANAGEMENT, SCAMMERS AND CHEATS. Business must be doing really poorly if you have to go to the extent that you have gone through to hold onto my $$$. BEWARE, BEWARE, BEWARE!!!!
This place has the worst customer service and billing department. I cancelled my membership well over 4 months ago and they still continue to charge me. I have even had to go through my bank to try to stop their fraudulent debits from my account. The studio is not that great and the instructors are just okay. I always wanted to try out Pilates and boy was walking into this place a mistake. DO NOT TRUST THEM!!!!!
UPDATE 3/27/18: So even after proving to this studio that I cancelled my membership per the instructions provided by them in November, they have offered me no resolution in returning the money they FRAUDULENTLY took out of my account. They had the audacity to offer me a free 1 month membership....WHY WOULD I WANT A FREE MEMBERSHIP IF I CANCELLED MY MEMBERSHIP MONTHS AGO!!!!
The owner continues to pass messages to me through their management and has never made an attempt to reach out to me directly continues to hide behind a story that they never received my email. IT IS 2018, everyone receives their emails. Paige I understand that you think you are doing your job, but it is not your best job.
I am now working with the fraud department of my bank to get my money back and to ensure that this company is flagged by VISA and MASTERCARD for their shady business practices.
AGAIN I REPEAT, DO NOT DO BUSINESS WITH CLUB PILATES-FRISCO, SCAM GYM, FAKE WORKOUTS, SUB PAR INSTRUCTORS, HORRIBLE MANAGEMENT, SCAMMERS AND CHEATS. Business must be doing really poorly if you have to go to the extent that you have gone through to hold onto my $$$. BEWARE, BEWARE, BEWARE!!!!
This place has the worst customer service and billing department. I cancelled my membership well over 4 months ago and they still continue to charge me. I have even had to go through my bank to try to stop their fraudulent debits from my account. The studio is not that great and the instructors are just okay. I always wanted to try out Pilates and boy was walking into this place a mistake. DO NOT TRUST THEM!!!!!
I have been working out here for 6 months. I thoroughly enjoy the variety of classes and instructors. The equipment is very nice and well taken care of. The class times fit my crazy schedule well. I highly recommend joining and adding pilates your day.
I have been working out here for 6 months. I thoroughly enjoy the variety of classes and instructors. The equipment is very nice and well taken care of. The class times fit my crazy schedule well. I highly recommend joining and adding pilates your day.
Great teachers and fun classes on the reformer. Love Pilates and love coming here. After doing yoga for 20 years, I've found a new passion!
I love the place! Alexandra is amazing. I enjoyed her classes a lot!!!!!!. I cancelled my membership because it is hard to keep up with my job take care of the bay and the house without grandma's help. I hope I can go back soon.
Club Pilates has helped me gain strength and improved my flexibility and just makes me feel good. Flexible time slots, knowledgeable teachers who strive to see each one of us reach our goals, and the help of Christopher, Leah, and Natalie keep me going back for more. You won't be disappointed!
I signed up over a month ago and I've enjoyed this experience more than anything I've done to take care of my body. Each class is different along with the instructors. I love how personable the staff is
Having a health issue that makes it hard to lose weight and trying many different gyms and barre classes for many years without success I was excited when I heard Club Pilates was opening in Frisco. Since I started on my Pilates journey I have finally lost weight and feel stronger than ever before. The staff is great and the instructors are amazing.
I signed up over a month ago and I've enjoyed this experience more than anything I've done to take care of my body. Each class is different along with the instructors. I love how personable the staff is
I signed up over a month ago and I've enjoyed this experience more than anything I've done to take care of my body. Each class is different along with the instructors. I love how personable the staff is
Great teachers and fun classes on the reformer. Love Pilates and love coming here. After doing yoga for 20 years, I've found a new passion!
Having a health issue that makes it hard to lose weight and trying many different gyms and barre classes for many years without success I was excited when I heard Club Pilates was opening in Frisco. Since I started on my Pilates journey I have finally lost weight and feel stronger than ever before. The staff is great and the instructors are amazing.
I love the place! Alexandra is amazing. I enjoyed her classes a lot!!!!!!. I cancelled my membership because it is hard to keep up with my job take care of the bay and the house without grandma's help. I hope I can go back soon.
Club Pilates Frisco is awesome! I have been going to classes at this location since May and absolutely love this studio. There are so many classes to choose from (various class types, levels, times and instructors). Nathalie, the owner, is so welcoming and has done a wonderful job of creating a friendly community for us. Christopher, the general manager, always greets you by name and with a smile. My favorite instructors are Alexis, Alicia, Elizabeth and Nimisha. Each one is different, each one gives you a great workout, and each one takes the time to get to know the people in their classes. I love that these instructors push you, make sure you are using proper form, and encourage you. I also love the other students I have met in my classes. Because the studio's staff is so friendly it carries over to the students. I am so glad I signed up for Club Pilates and that this location is my pilates home.
Club Pilates has helped me gain strength and improved my flexibility and just makes me feel good. Flexible time slots, knowledgeable teachers who strive to see each one of us reach our goals, and the help of Christopher, Leah, and Natalie keep me going back for more. You won't be disappointed!
Club Pilates has helped me gain strength and improved my flexibility and just makes me feel good. Flexible time slots, knowledgeable teachers who strive to see each one of us reach our goals, and the help of Christopher, Leah, and Natalie keep me going back for more. You won't be disappointed!
Years ago I took Pilates in a duet reformer environment so I had never taken in a true class before. Club Pilates just opened and let me just start by saying I'm in love. I tried a couple of places in the area over the years and never felt the connection to keep going. The staff at Club Pilates is super welcoming and warm. I did not feel intimidated even though I am so out of shape. I know from my previous experience how Pilates can help your body so I was ready to start again. The instructor was very attentive to each of us. The equipment is top notch. I already took new information home to help me with a chronic health problem I have.
I'm looking forward to my next class and a long term membership with Club Pilates. Highly recommend this location as Club Pilates is truly for everyone.
