Jaime Loke
March 4, 2018 20:20
My daughters attended a birthday party here this afternoon and it was by far the worst treatment we have ever received in any birthday venue ever. My 2 year-old and I walked onto the gym area only to have Maya, the teenager working there, scoop her up almost immediately and bring her over to the pit area. I told her to please put my daughter down as she will scream if you put her into the pit area. I was also not sure about how she, as a 2 year old, would fare in the deep and difficult pit. To which Maya began to lecture me on how to take care of my child. A teenager is telling me, a mother of two kids, that I needed to watch my daughter and make sure she did not hurt herself. I responded that I was indeed watching her but that she had come over and scooped her up without so much as asking if she could touch her. After this exchange, Maya decided to then completely ignore my younger daughter. When her dad asked if my daughter could have some cake, Maya completely ignored him. This is a child's birthday party where siblings were welcomed as well. If this establishment wishes to not include younger siblings, do not then allow for them to be a part of any celebrations. Since you do allow for younger children to come, staff your venue with folks who are courteous, patient and professional. That and I will be posting my review on every outlet possible and letting every parent I come across know to AVOID Lone Star Gymnastics.