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Planet Fitness

28 Reviews
Mon 12:00 am - 09:00 pm
Sat 07:00 am - 07:00 pm
Sun 07:00 am - 07:00 pm
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Planet Fitness in El Paso  

Reviews

Rated 3.7/5 based on 28 customer reviews.
February 28, 2020 00:14

I'm obsessed with this place. There is so much more than just access to the gym equipment. The manager there is an amazing human being, very understanding, customer service oriented and willing to go the extra mile for the members. It's a huge change from the previous managers they have had, most of them so utterly rude and not willing to help.

Thank you for adding this wonderful human being to your team.

February 24, 2020 10:16

My favorite planet fitness. Great management. Staff and very clean. Uplifting energy.

January 25, 2020 18:14

Love this place I wish they had a sauna but the massage and tan rooms are so peaceful the center over all is nice

January 24, 2020 20:05

I usually don't come to thus Planet Fitness. But, its close to my work. I'm quite disappointed. Facility is dirty, machines need to be cleaned. I'll stick to the 54 Planet Fitness. Customer service is great!

July 2, 2019 22:38

I enjoy this location.

September 30, 2018 23:32

Ok place. Nicole has her days. Half the time bad half the time good. Other employees are ok.

July 25, 2018 10:20

Nothing is this "new" gym works. Water fountains are always broken and members have to ask staff for drinking water. Then the staff hesitates to give members water like if staff is paying for it. Then urinals are always broken so there's urine all over the bathroom floor.

Also, 3\4 of the paper towel dispensers never have any towels. This gym needs a new management!!!

July 25, 2018 10:20

Nothing is this "new" gym works. Water fountains are always broken and members have to ask staff for drinking water. Then the staff hesitates to give members water like if staff is paying for it. Then urinals are always broken so there's urine all over the bathroom floor.

Also, 3\4 of the paper towel dispensers never have any towels. This gym needs a new management!!!

July 18, 2018 02:18

Showed up cash in hand ready to start and was told they refuse cash even a year payed up front. I like the establishment but I guess they don't want my money

July 18, 2018 02:18

Showed up cash in hand ready to start and was told they refuse cash even a year payed up front. I like the establishment but I guess they don't want my money

May 8, 2018 14:56

They are usually out of paper towels so you should bring your own towel to avoid touching someones sweat. Over all ok nothing to distinguish it from other places, the free personal trainer is usually swamped and getting his attention can be hard.

May 8, 2018 14:56

They are usually out of paper towels so you should bring your own towel to avoid touching someones sweat. Over all ok nothing to distinguish it from other places, the free personal trainer is usually swamped and getting his attention can be hard.

April 19, 2018 19:26

A awesome place to do your exercises and routines, or workouts., In like the other ones this one is the newest, the biggest, and the greatest., Big parking lot but not enough when it gets very packed.

April 19, 2018 19:26

A awesome place to do your exercises and routines, or workouts., In like the other ones this one is the newest, the biggest, and the greatest., Big parking lot but not enough when it gets very packed.

April 4, 2018 19:45

Great place to go. Very friendly employee's and they don't judge you

March 18, 2018 20:33

Good place to exercise. It's always clean and there's a decent variety of machines to choose from.

March 18, 2018 20:33

Good place to exercise. It's always clean and there's a decent variety of machines to choose from.

March 8, 2018 20:26

Montana PF is clean, sufficient equipment compared to Westside allocations, (ie. Bench), and staff is friendly.

February 22, 2018 08:53

I like going here I just hate that so many people don't clean the equipment after using it. With so many people dying from the flu you would think people would be more responsible. So I clean the equipment before and after use. Just disgusting!

February 19, 2018 13:33

Awesome way to lose calories and get fit. Very helpful staff.

February 18, 2018 09:29

I enjoy the time when I go here, wether it's packed or not, I go and do my workouts so I'm fine, and if some machines are taken I wait or see if another is available ^-^

December 31, 2017 15:46

Good place to workout. The busiest times are between 4:00 p.m and 9:00 p.m.

December 2, 2017 09:28

Good hours, only reason I keep this gym. Few staff are friendly. The water fountain is always hot. They follow the rules they want to.

October 23, 2017 06:49

Biggest PF in town. Great equipment, always clean. Peak hours aren't that bad.

October 23, 2017 06:49

Overall it is a good gym and the customer service is great. The only problem there is the parking lot . It is to difficult to find parking space due to the small area.

October 23, 2017 06:49

Love this gym. Clean, has thevewuipment needed. The staff is courteous. Finally a gym in the Central area. Yes!

October 23, 2017 06:49

Love everything!! The machines, my personal trainer, the hydrating massaging beds and the chairs. It is helping me to loose weight.

October 23, 2017 06:49

The equipment is great and is rarely out of order. The other members are courteous, but the staff needs to get on point.
Today, all the paper towels to wipe the machines down were out and none of them knew. I went up to the front desk to inform them only to be cut off with a quick, "One second, Sir." He got on the computer and ignored me. Another member came up and told another employee that the towels were out. 20 minutes later, while I was leaving, I noticed that none of them were replaced.

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