| Mon | 05:00 am - 11:00 pm |
| Tue | 05:00 am - 11:00 pm |
| Wed | 05:00 am - 11:00 pm |
| Thu | 05:00 am - 11:00 pm |
| Fri | 05:00 am - 11:00 pm |
| Sat | 07:00 am - 07:00 pm |
| Sun | 07:00 am - 07:00 pm |
I committed a year long commitment to Impact fitness as a year long commitment. I went to do service work for a non-profit I helped start in Guatemala called impact fitness and let the staff know I would be leaving.
Even after my commitment, THEY keep charging me. Month after month after month. So even if you never go back after your commitment ends, they will charge and charge. I ended up with a $250 debt them that was sent to collections.
I recently signed up again because i live in the neighborhood and overall enjoyed the facility. My payments were supposed to be 21.64 is excatly whatand I've been paying every month. i guess there's an annual fee of $29 and a late fee of 9 something dollars.
My amount due was $109. I HAVE ABSOLUTELY NO IDEA WHAT FOR YET TO THIS DAY. I LEFT MY NUMBER TO SPEAK TO A MANAGER AND NO ONE CALLED ME. NEVER. THE CORPORATE OFFICE IS A BUNCH OF CROOKS AND I CAN GET YOU A DISCOUNT AT A GYM HERE IN UPTOWN IF YOU DON[T GO TO IMPACT. THE CROOKS THERE DESERVE TO HAVE THEIR BUSINESS SHUT DOWN. THE UNETHICAL BUSINESS PRACTICES MAKE THEM DESERVE THIS. THE MANGER ON THE PHONE WAS SO RUDE TO ME BECAUSE I USED "FOUL" LANGUAGE. I ADMIT, I WAS MAD. I'M SICK OF CAPATILIST PIGS LIKE IMPACT.
I SENT IN A REQUEST TO CANCEL MY MEMBERSHIP AND STILL HAVEN'T HEARD ANYTHING . I WOULD STRONGLY ADVICE AGAINST IT.
PLUS, THE JACUZZI HAS MOLD ALL IN IT AND IT'S SOOOOOO GROSS.
Unfortunately they closed off 1/3 of the gym and now make you pay an extra $30 a month and attend crossfit style classes. Loved the gym before that, but will have to find a new gym when my membership is up this month.
Unfortunately they closed off 1/3 of the gym and now make you pay an extra $30 a month and attend crossfit style classes. Loved the gym before that, but will have to find a new gym when my membership is up this month.
I Just recently joined this gym because it's close to my home and work. I was a little apprehensive because of all the bad reviews, but people complain about the smallest things. I took a tour and absolutely loved it. The staff was extremely nice, the gym was clean, they have a lot of equipment. That have a track, a heated pool outside, and for extra, a cross fit area. I don't know what the bad reviews are even suggesting smh but for the price, it can't be beat :)
Was a member for 12 years. Other members getting one price we were paying three times more, they wouldn't negotiate our monthly cost down. Now we are very happy members of LA Fitness just down the street. Beautifully clean facilities, serious members, great experience.
Was a member for 12 years. Other members getting one price we were paying three times more, they wouldn't negotiate our monthly cost down. Now we are very happy members of LA Fitness just down the street. Beautifully clean facilities, serious members, great experience.
I have been attending this gym for a while. Everything was going good, staff was friendly and machines were good for my type of workouts. Recently, some of the girl workers have let there friends come in the gym for free ( I know this because they were speaking loud in the locker room about it and were asking their friends of the prices of the gym). I don't have a problem with that, the real issue is how little toddlers, ages between 3-4, are roaming around in the locker room .They were playing inside the lockers while their mothers were just chit chatting loud and not telling them anything. This has occurred during the week between the times of 8:30-10pm. I dislike trying to change in the locker room and toddlers screaming and running around me. I believe this issue needs to be addressed. I want to go to the gym to workout and release stress, not leave the gym more stressed out due to screaming toddlers. Very disappointed with his issue. My money goes to this gym every month, I want to be able to enjoy the gym I pay for, if this keeps occurring I will have to move gyms soon.
I have been attending this gym for a while. Everything was going good, staff was friendly and machines were good for my type of workouts. Recently, some of the girl workers have let there friends come in the gym for free ( I know this because they were speaking loud in the locker room about it and were asking their friends of the prices of the gym). I don't have a problem with that, the real issue is how little toddlers, ages between 3-4, are roaming around in the locker room .They were playing inside the lockers while their mothers were just chit chatting loud and not telling them anything. This has occurred during the week between the times of 8:30-10pm. I dislike trying to change in the locker room and toddlers screaming and running around me. I believe this issue needs to be addressed. I want to go to the gym to workout and release stress, not leave the gym more stressed out due to screaming toddlers. Very disappointed with his issue. My money goes to this gym every month, I want to be able to enjoy the gym I pay for, if this keeps occurring I will have to move gyms soon.
I have been attending this gym for a while. Everything was going good, staff was friendly and machines were good for my type of workouts. Recently, some of the girl workers have let there friends come in the gym for free ( I know this because they were speaking loud in the locker room about it and were asking their friends of the prices of the gym). I don't have a problem with that, the real issue is how little toddlers, ages between 3-4, are roaming around in the locker room .They were playing inside the lockers while their mothers were just chit chatting loud and not telling them anything. This has occurred during the week between the times of 8:30-10pm. I dislike trying to change in the locker room and toddlers screaming and running around me. I believe this issue needs to be addressed. I want to go to the gym to workout and release stress, not leave the gym more stressed out due to screaming toddlers. Very disappointed with his issue. My money goes to this gym every month, I want to be able to enjoy the gym I pay for, if this keeps occurring I will have to move gyms soon.
I love this place..Not busy...i bought member ship from LA Fitness months ago and i do not even use it...But here i come allmost every day...Everybody is very nice and friendly.....
Like others, I showed up yesterday, 03/12/2018, to a large section of the gym closed off. There was a trainer and one person working out. I was told I needed to pay extra to access this "cross fit" style section of the gym. The extra fee would more than double the cost of my membership. According to this trainer, there is added value in this area. Unfortunately, there is very little value to the remainder of the gym. They have one squat rack(power rack) in the other sections. The bars are inadequate, a couple are bent, machines are often broke or in need of maintenance. I started working out here in 2004 when it was White Rock Athletic Club. When LA Fitness opened I moved over there as it was cleaner and had much better equipment for a very similar price. WRAC/Impact is an ideal location. However, it just lacks what I needed.... nice squat racks, deadlift areas, etc. I moved away and came back to TX in 2015. I checked out Impact and joined because of this "Cross Fit" area and it's close to my home. If this area was not there, I would have gone elsewhere. I could now do deadlifts, and they had adequate squat racks. They've recently added new plates and bars along with other items this area. I was excited as I was watching them unbox things. Then, they closed the section. I now need to more than double my membership fees to use the same area and perform the same exercises I've been doing for the last 3+ years? The "trainer" admitted the remainder of the gym was highly inadequate and needs a major overhaul. I doubt this will ever happen. Ownership and trainers have been saying this for years. The biggest changes outside of the CrossFit area has been the sign change out front from WRAC to Golds to Impact. Outside this "CrossFit" area, the gym is pretty lousy. Broken and/or poorly maintained equipment. Generally not very clean. I hate to leave due to the convenient location, but the value is just not there any longer.
Like others, I showed up yesterday, 03/12/2018, to a large section of the gym closed off. There was a trainer and one person working out. I was told I needed to pay extra to access this "cross fit" style section of the gym. The extra fee would more than double the cost of my membership. According to this trainer, there is added value in this area. Unfortunately, there is very little value to the remainder of the gym. They have one squat rack(power rack) in the other sections. The bars are inadequate, a couple are bent, machines are often broke or in need of maintenance. I started working out here in 2004 when it was White Rock Athletic Club. When LA Fitness opened I moved over there as it was cleaner and had much better equipment for a very similar price. WRAC/Impact is an ideal location. However, it just lacks what I needed.... nice squat racks, deadlift areas, etc. I moved away and came back to TX in 2015. I checked out Impact and joined because of this "Cross Fit" area and it's close to my home. If this area was not there, I would have gone elsewhere. I could now do deadlifts, and they had adequate squat racks. They've recently added new plates and bars along with other items this area. I was excited as I was watching them unbox things. Then, they closed the section. I now need to more than double my membership fees to use the same area and perform the same exercises I've been doing for the last 3+ years? The "trainer" admitted the remainder of the gym was highly inadequate and needs a major overhaul. I doubt this will ever happen. Ownership and trainers have been saying this for years. The biggest changes outside of the CrossFit area has been the sign change out front from WRAC to Golds to Impact. Outside this "CrossFit" area, they gym is pretty lousy. Broken or poorly maintained equipment. Generally not very clean. I hate to leave due to the convenient location, but the value is just not there any longer.
Long story short - this gym is for locals who love being constantly pressured into paying for below-average personal training. Impact fitness has recently taken this concept to the next level where they blocked off their open area with all the racks (the only reason my wife and I joined the gym) and started their own crossfit knockoff where they charge members extra to attend instructor led classes. There are only 6 classes. This area is closed when classes are not going on. There was no prior communication that I am aware of that the gym was doing this. My wife and I joined 2 months ago at a high initiation fee but a very reasonable monthly charge. We were not told at the time that the area where we spend 95% of our workout was going to be blocked off and that we would have to pay extra to use this area in a class-only format.
Honestly I wish I could leave a better review. It's local. The staff is friendly The equipment I used to be able to use was perfect for my fitness goals. The owner is letting the gym down :/ The White Rock area is attracting more and more young people. Impact Fitness is heading in the wrong direction if it wants to attract the younger generations to it's gym. I hope it corrects it's course soon and goes back to being a gym that can be useful to all. I am hoping to change this review in the future!!
Long story short - this gym is for locals who love being constantly pressured into paying for below-average personal training. Impact fitness has recently taken this concept to the next level where they blocked off their open area with all the racks (the only reason my wife and I joined the gym) and started their own crossfit knockoff where they charge members extra to attend instructor led classes. There are only 6 classes. This area is closed when classes are not going on. There was no prior communication that I am aware of that the gym was doing this. My wife and I joined 2 months ago at a high initiation fee but a very reasonable monthly charge. We were not told at the time that the area where we spend 95% of our workout was going to be blocked off and that we would have to pay extra to use this area in a class-only format.
Honestly I wish I could leave a better review. It's local. The staff is friendly The equipment I used to be able to use was perfect for my fitness goals. The owner is letting the gym down :/ The White Rock area is attracting more and more young people. Impact Fitness is heading in the wrong direction if it wants to attract the younger generations to it's gym. I hope it corrects it's course soon and goes back to being a gym that can be useful to all. I am hoping to change this review in the future!!
I, like many people, am not very good about going to the gym. In fact I hadn't gone in months. I also lost my wallet a couple months ago. So I get a call from a collections agency saying I owe $120 from Impact fitness. (My membership was $10 a month). So now my credit has been effected and I have to pay $120. All this after putting $350 down to open the account. Would give zero stars if I could.
I, like many people, am not very good about going to the gym. In fact I hadn't gone in months. I also lost my wallet a couple months ago. So I get a call from a collections agency saying I owe $120 from Impact fitness. (My membership was $10 a month). So now my credit has been effected and I have to pay $120. All this after putting $350 down to open the account. Would give zero stars if I could.
This is a no-nonsense gym that will keep you coming back! I come here to lift, they have a great downstairs area with real squat racks and kettle balls for some serious weight training. They have a wonderful upstairs area where you can lift free-weights as well as machines that push your workout to the limits. I haven't mentioned the great cardio area or the pool, also haven't mentioned they have a top notch yoga studio inside of this gym. Wanna good stretch? Be that guy (or gal)and stretch your muscles either upstairs or downstairs as they have ample area to stretch it out. What you don't get here are Caffe Lattes and hot towels, they do however have strong black coffee in the morning that I use as pre-workout sometimes. This is a neighborhood gym that's about a minute drive from my house, it's got a community feel here. People here are very capable of getting in a killer workout while being courteous of others, and this is what I like about this gym the most.
Don't let the outside fool you. It's in an older retail center, but they've recently updated most of their equipment, the staff is super friendly and the monthly fees are cheap. Great place for your workouts.
I cancelled my membership three months ago because I was moving away. I paid the buyout and the extra month because of the 30 d notice. They still charged me August and September. Management hasn't answered my calls and the email they provided me in the agreement gives an error. This company is a fraud.
Signed up for the Garland gym because it was right next to my house. All was well until one day. I was working out at 6:30pm on a friday when they said the gym was permanently closing. Turns out they sold my membership to another gym and did not bother to tell me. Another person I knew who signed up the day before this happen also had their membership changed over. I never once was told they were selling my membership to a new gym. They sold my $20/ month membership to a gym that charges their members $10/ month. So now I pay $20/ month to go to a gym that everyone else pays $10/ month for. Shady business practices abound.
TLDR: they sold my membership to another gym without letting me know and now I pay double at the new gym.
There Garland location that just shut it's doors didn't let all members know. Thanks for that... now we're expected to go to another impact fitness or different gym the doesn't have a pool or the things that we wanted. No thanks.. I can see why it shut down it was not clean and it had poor management. Trainers sucked and didn't care about their clients. They had a good trainer name Brittany and all the good ones they either fired or they left.
Love the Yoga classes and having access to a pool. Could be cleaner. Often cannot find the weight plates I need nor weight clips. Finally bought my own because that's a safety concern. They have some really great trainers and lots of cardio options.
Love the Yoga classes and having access to a pool. Could be cleaner. Often cannot find the weight plates I need nor weight clips. Finally bought my own because that's a safety concern. They have some really great trainers and lots of cardio options.
