| Tue | 05:00 am -11:00 pm |
| Wed | 05:00 am -11:00 pm |
| Thu | 05:00 am -11:00 pm |
| Fri | 05:00 am -10:00 pm |
| Sat | 08:00 am -08:00 pm |
| Sun | 08:00 am -08:00 pm |
And you wonder why you're losing people to other gyms. Nobody likes to stand outside for 30+ minutes after your opening time because no one is there to open. It happens routinely. Whoever runs this place is a joke.
Definitely do not work out here if they sign you up under their "special" with no month to month contract. When I signed up, the guy walked me through the contract and told me where to sign multiple times throughout the contract and explained what the overall "fine print" was wherever I was signing. He specifically said there was no month to month contract or early cancellation fee which was the main reason I signed up under this "special". It was also all over the advertisement signs that brought me into the gym in the first place. Now that I am moving, I went in to cancel the subscription after a year, and come to find out, the guy signed me up for a 24 month membership and they are making me pay almost $200, even after going through corporate. I do take partial responsibility for not apparently reading every word in the fine print and trusting that the employees here had any shred of integrity. I used to love LA Fitness in the past but will not use again after this membership expires and dissuade anyone I can from using this gym.
I have been a member since one year. I used to go every day to swim. Since one week there is a New Guy, a New member, Who followed me and just looked at me. Even the another People on the pool Saw that. I asked at a manager. I have to go to an another LA FITNESS, very far on my house because i dont feel safe at lovers lane. Nothing had done. It's very not friendly for. I am thinking to leave la fitness for SMU pool. It's not normal that I have to think about at what time i Will swim and if the Guy is here i have to move. Sorry.
I came the gym with a lot of spectations, they told that I had a free "assesment", I came and the trainer me was very nice, try to upsell me the personal trainer package, but I couldn't afford it, besides I just want it to go (I usually don't) make a routine out of it. The trainer kept insisting, I left him finished, because I knew that was his job, but i already knew my answer, when I said no to him, he brought his "manager trainer", he pushed me so hard to get this package, fiercely, making fun of me not knowing to use the treadmill (I leaned over too much and was pushing the emergency stop), saying "I thought you want it to change and lose some weight", I told him repeatedly that I wanted to, that maybe later on i will take the trainer, but not now. He pushed so hard and made so many discounts that I told him I was going to tried it for a month, he agreed. They were supposed to take an amount for the package, instead they took the amount plus $99 (this was 3 days after I signed up), I went that day, waited for him like 30 mins and nothing, the initial trainer that was trying to sell to me, told me that it was a "registration fee", (although I was already registered in the gym) but that tell him to canceled it for me. They never mentioned that fee. They didn't canceled it neither. I went again, the trainer manager dismissed me, told me that he cannot do anything, told me to call corporate, I told him I would call my bank so they would cancelled the transaction, I called corporate they told me that they would fix it. Nothing happen. I called in 3 occasions, either they hanged up on me, tell me they would fix it and didn't do anything, and so on. I had to called my bank and made a claim, after that I called again 2 times and they finally fixed. All these happen in 15 days. I had to wait 15 days, to get my money back. Apart of that I like the gym.
The personal trainer assigned to me for my complimentary personal training session was very rude when I declined to sign a contract for personal training sessions. After the umpteenth decline he abruptly ran from his desk, to the elliptical and began talking to someone else. Very unprofessional and rude.
The personal trainer assigned to me for my complimentary personal training session was very rude when I declined to sign a contract for personal training sessions. After the umpteenth decline he abruptly ran from his desk, to the elliptical and began talking to someone else. Very unprofessional and rude.
The sales team is aggressive and will lie and cheat you out of money. Not all, but most. Called corporate and they could not understand various charges that dont make sense and were after the fact and refunded. When asking for the corporate number, sales rep said "Google it Bro!" Terrible customer service.
The sales team is aggressive and will lie and cheat you out of money. Not all, but most. Called corporate and they could not understand various charges that dont make sense and were after the fact and refunded. When asking for the corporate number, sales rep said "Google it Bro!" Terrible customer service.
ATTENTION LA FITNESS CORPORATE: you are cruising for a law suit. I dont know who's cockamini idea it was to allow female workers to be all up in the men's locker area. Just because you put out a sign that says, 'Women working' does NOT make it ok or remove the risk of the wrong incursion happening to the right person to spark a major law suit. I can only imagine how it would fly if there were males working the women's locker room while their bare breasts were swinging in the breeze. Get your act together. I swear they have morons running this chain.
The nutritionist was incredibly rude. I've never experienced such poor customer service and an utter disregard to basic employee responsibilities such as treating clientele with respect. They really try to push you into purchasing a personal trainer contract and when I politely said thanks but I'm not interested, the nutritionist made repeated snarky sarcastic responses such as "I'm sorry that you're not interested in taking care of yourself". It's a good gym, and the staff are generally friendly, but the upper level employees are terrible.
DO NOT SIGN UP FOR THIS GYM!!!!!
I got a free membership for a year through my work. When I signed up I got a call from LA telling me to come in for a personal training evaluation. When I got there they talk to you about options for training, etc. (I know I'm an IDIOT for falling for this, besides the point) Signed my contract for a year, whatever. The year is now up and I'm being told that I actually can't cancel it unless I go onto the sign and cancel through the form...So my contract is pointless basically? Y'all seemed to tell me that the contact was strict and there was no way out of it when I called and tried to cancel it a day after I signed last year.
Seem easy enough, except my membership has already ended and there's no way to access the form unless I pay them more money to just go onto the site to print out a form? This is ridiculous. Do not sign up for LA Fitness. It's a scam.
DO NOT SIGN UP FOR THIS GYM!!!!!
I got a free membership for a year through my work. When I signed up I got a call from LA telling me to come in for a personal training evaluation. When I got there they talk to you about options for training, etc. (I know I'm an IDIOT for falling for this, besides the point) Signed my contract for a year, whatever. The year is now up and I'm being told that I actually can't cancel it unless I go onto the sign and cancel through the form...So my contract is pointless basically? Y'all seemed to tell me that the contact was strict and there was no way out of it when I called and tried to cancel it a day after I signed last year.
Seem easy enough, except my membership has already ended and there's no way to access the form unless I pay them more money to just go onto the site to print out a form? This is ridiculous. Do not sign up for LA Fitness. It's a scam.
They have a good amount of equipment and are not busy early in the morning. I've never really utilized the pool facility or the showers so I'm not sure how nice they are. I would have given them a higher rating if it weren't for the climate of the gym when it gets busy. If you go from 5PM-9PM it gets extremely stuffy and smells bad.
2 stars because they have very nice equipment but the staff is insanely pushy. When I first came to sign up they kept insisting I get a trainer. They kept telling me I didn't know what I was doing, and wanted me to give them my expenses that way they could work a trainer in there. I told them several times no. When that didn't work they sent in their manager who said if I could afford a cup of Starbucks every day I could get a trainer. Fyi I dont drink Starbucks lol. Ever since then I don't feel comfortable training there anymore. I gave it a few months but after you've been pushed and pushed into something you dont want it just puts anyone in an uncomfortable mood. You can get the same commodities at other gyms with people who will never push you into something you don't want. I will be canceling my membership soon. Too bad I've been told I have to do it with that manager.....
Large club with a lot of machines and free weights. Usually no waiting. Staff is pleasant.
Club is Pretty nice, no major complaints. Not quite as nice as Lifetime Fitness when I had my membership there... but it's also HALF the price. Gym Equipment is in working order most of the time. Jacuzzi is down once or twice a year but bathrooms are usually clean.
Staff should put in some air fresheners in the locker rooms. Wish the club was open until 10pm on the weekends too - for working / traveling Adults. Good overall value for the money.
Club is Pretty nice, no major complaints. Not quite as nice as Lifetime Fitness when I had my membership there... but it's also HALF the price. Gym Equipment is in working order most of the time. Jacuzzi is down once or twice a year but bathrooms are usually clean.
Staff should put in some air fresheners in the locker rooms. Wish the club was open until 10pm on the weekends too - for working / traveling Adults. Good overall value for the money.
Beware of coming in January. A south korean basketball team comes everyday and floods the gym. Good for them for coming to train but they really take up more than half the gym. It's really becoming a disturbance and makes me want to switch gyms.
Beware!
If you are a Foreigner OR Before signing for Personal Training!
These guys look down on you if you are other nationals- This is from my personal experience and the feedback of the people of my community. If you call this club and you have a foreign accent, they pretend as if they don't understand and ask you several stupid question and will be sarcastic! These guys are just body developers with no developed brain specially when it comes to professionalism, customer service and courtesy.
I speak with an Indian accent but not that heavy, they will be so sarcastic and deaf if I need to get an information over the phone but the situation is just the opposite if you want to join as a new member or they have to sell you a personal training package they will very clearly understand everything you have to say.
Beware of signing up for Personal Training! Mr. Austin, I guess an in-charge of Dallas area LA Fitness was so pushy for me me sign up the contract with so many fancy discounts! again he had no accent problem because he was on a selling point. I never received the credits he offered by him even though I reminded several times and that is when they have great trouble following your concerns. If you want to sign up for training don't let these guys deceive you and for any discount offers, get in witting because once you are in the contract they become your bosses!
Beware!
If you are a Foreigner OR Before signing for Personal Training!
These guys look down on you if you are other nationals- This is from my personal experience and the feedback of the people of my community. If you call this club and you have a foreign accent, they pretend as if they don't understand and ask you several stupid question and will be sarcastic! These guys are just body developers but not brain specially when it comes to professionalism, customer service and courtesy.
I speak with an Indian accent but not that heavy, they will be so sarcastic and deaf if I need to get an information over the phone but the situation is just the opposite if you want to join as a new member or they have to sell you a personal training package they will very clearly understand everything you have to say.
Beware of signing up for Personal Training! Mr. Austin, I guess an in-charge of Dallas area LA Fitness was so pushy for me me sign up the contract with so many fancy discounts! again he had no accent problem because he was on a selling point. I never received the credits he offered by him even though I reminded several times and that is when they have great trouble following your concerns. If you want to sign up for training don't let these guys deceive you and for any discount offers, get in witting because once you are in the contract they become your bosses!
The gym itself, fine. When you actually want to quit, the staff becomes instantly unresponsive. Completely appalling and unprofessional behavior. I've attempted four times, no that isn't an exaggeration, to end my membership, and still haven't been able to cancel it. I don't want to resort to yelling, but apparently professionalism doesn't provide results. Join this place if you never plan on quitting.
If I could give it a 0 I would I have trying to Cancel for Months the harass you daily about coming in to Cancel they billed me two months in advance so that I could cancel anytime then bill me for $126 dollars when i explained to them that I work nights and could No Longer work out because of their hours its not like they are a 24 hours facility. I think that is so wrong I told EVERY agent that called me to Cancel my Membership no one did so not I'm not paying one red can't because all of this could have been avoided LA FITNESS SUCKS DON'T EVER GET A MEMBERSHIP HERE!!!!
This may be the newest LA fitness in the area but it is by far the most poorly managed. Equipment is frequently out of service and can sometimes take months to fix. Currently the two main water fountains have been out of service for well over a month. If you have a choice, go to a different LA.
I come here 3-4 times a week. Typically no wait to use the machines. They are in decent condition. Although they struggle to keep the water fountains working. As normal, their bathrooms are average cleanliness. However, today, when I parked at the gym, there was this homeless lady walking clearly she he peed herself holding two plastic bags with her items. I was thinking how do I help her or how do I convince LA Fitness to allow her to shower / use the facilities? I was walking in and held the door for her, she walked right in, said thank you and walked right by the counter heading straight for the women's bathroom. She knew exactly where she was going. I was humbled that LAF has opened their facilities to someone who has nothing. I was blown away. They gave her her humility back.
I come here 3-4 times a week. Typically no wait to use the machines. They are in decent condition. Although they struggle to keep the water fountains working. As normal, their bathrooms are average cleanliness. However, today, when I parked at the gym, there was this homeless lady walking clearly she he peed herself holding two plastic bags with her items. I was thinking how do I help her or how do I convince LA Fitness to allow her to shower / use the facilities? I was walking in and held the door for her, she walked right in, said thank you and walked right by the counter heading straight for the women's bathroom. She knew exactly where she was going. I was humbled that LAF has opened their facilities to someone who has nothing. I was blown away. They gave her her humility back.
