| Mon | 05:00 am - 12:00 am |
| Tue | 05:00 am - 12:00 am |
| Wed | 05:00 am - 12:00 am |
| Thu | 05:00 am - 12:00 am |
| Fri | 05:00 am - 12:00 am |
| Sat | 07:00 am - 08:00 pm |
| Sun | 08:00 am - 08:00 pm |
I love this gym but I do not appreciate the manager TERESA putting her hands to my face waving at me to get my attention while I'm picking up weight. She didn't introduce who she was so instead I thought it was some old lady talking down to me for using chalk and left me confused for a moment. She was really rude about the situation and could have handled it alot better with a decent approach. Next time I'll go to HR, no reason you need to put your hands to my face.
I get personal training done by Lacy E and she does a great job of explaining parts of the body of which we're working on. She is an expert trainer who knows how women want to sculpt their bodies. She is an inspiration for me and looking at her physique tells me she practices what she preaches. At a personal level, she is compassionate and wants the best for you. I like that she also provides nutrition guidance which is different other trainers! Great experience and guidance. I highly recommend Lacy E.
New equipment in good repair and facility is kept clean. Decent selection of equipment too.
Love this location! Friendly Staff!!
This gym needs upgraded equipment or atleast repair its current.
I've been pretty loyal to this gym, for the simple reason it had everything you needed, was inexpensive, convenient and mostly clean. As of late it seems like a lot of the equipment is breaking down and management is not keeping up with it. There used to be plenty of resistance bands, now they are far and few between, the ropes are all shredded and left to be used as is, seems like more than half treadmills don't operate. Wishing these get corrected in the near future. I do love the gym and wish to stay a member here. Would still recommend just some maintenance issues
I've been pretty loyal to this gym, for the simple reason it had everything you needed, was inexpensive, convenient and mostly clean. As of late it seems like a lot of the equipment is breaking down and management is not keeping up with it. There used to be plenty of resistance bands, now they are far and few between, the ropes are all shredded and left to be used as is, seems like more than half treadmills don't operate. Wishing these get corrected in the near future. I do love the gym and wish to stay a member here. Would still recommend just some maintenance issues
I was used to the amazing Gold's gym in Waxahachie and when I moved to Dallas I was shocked at the night and day difference in amenities and customer service. I went from having a ton of classes to choose from to limited time slots. I went from warm inviting faces to cold and negative people.
I only give three stars because my first day I walked in to try a class at this location, the guy at front desk was not warm and inviting. He basically told me I didn't fit in or look like I was from there. I will never forget that experience.
Please upgrade your Dallas location and recruite some Waxahachie people to train your staff.
I was used to the amazing Gold's gym in Waxahachie and when I moved to Dallas I was shocked at the night and day difference in amenities and customer service. I went from having a ton of classes to choose from to limited time slots. I went from warm inviting faces to cold and negative people.
I only give three stars because my first day I walked in to try a class at this location, the guy at front desk was not warm and inviting. He basically told me I didn't fit in or look like I was from there. I will never forget that experience.
Please upgrade your Dallas location and recruite some Waxahachie people to train your staff.
I came in late from out of town and the young lady up front was quick to help me. The gym has everything you need to be successful in your fitness journey. It's in a nice part of town also. The locker room/rest room was clean, and the whole gym was surprisingly organized. Most of the Golds I've been to, and I've been to a lot, are extremely unorganized. This was not the case with this place.
I came in late from out of town and the young lady up front was quick to help me. The gym has everything you need to be successful in your fitness journey. It's in a nice part of town also. The locker room/rest room was clean, and the whole gym was surprisingly organized. Most of the Golds I've been to, and I've been to a lot, are extremely unorganized. This was not the case with this place.
I was charged after my year contract was up even after I called and was told I would not be charged anymore. If you ever need to talk to management or have any type of issues, good luck getting a hold of someone that can help. Phone calls are not returned and getting a hold of the manager, who is the only one that can stop the charges, is impossible if you can't be there in person. Make sure you cancel in person before you move cause you'll be out an extra couple months dues waiting on someone to return your phone calls.
I was charged after my year contract was up even after I called and was told I would not be charged anymore. If you ever need to talk to management or have any type of issues, good luck getting a hold of someone that can help. Phone calls are not returned and getting a hold of the manager, who is the only one that can stop the charges, is impossible if you can't be there in person. Make sure you cancel in person before you move cause you'll be out an extra couple months dues waiting on someone to return your phone calls.
This place sucks. Not only is their equipment disgusting, the people working there think they know everything, and are very condescending. For an uptown gym, you'd think this place was a prison courtyard gym.
It's ghetto. Old equipment and they have nothing but excuses. The manager told me I should go to LA Fitness
Would be appreciated if they mentioned you still have to cancel a year-long membership after your year is over or they will continue charging you for the next months, but I'm sure that's the point of doing it that way. Read your contract.
The gym itself is nice, no complaints there.
I alwayd get a good workout! The front desk reps are always so friendly I love it. It gets me excited for me workouts just being greeted with positive energy.
It seems the best times to work out are early morning til 8 or 9 and mid day when everyone is at school or their 9-5 jobs. Depending on the day (holiday, weekend, a monday are usually busy).
I like all the variety of equipment for different muscle groups that you want to focus on. I havent tried the classes but they seem pretty energetic.
I alwayd get a good workout! The front desk reps are always so friendly I love it. It gets me excited for me workouts just being greeted with positive energy.
It seems the best times to work out are early morning til 8 or 9 and mid day when everyone is at school or their 9-5 jobs. Depending on the day (holiday, weekend, a monday are usually busy).
I like all the variety of equipment for different muscle groups that you want to focus on. I havent tried the classes but they seem pretty energetic.
Terrible service from the management staff. I have tried to get billing on my credit card resolved for 60 days and I have not heard back from the manager or assistant manager. I definitely advise to check other options in which they make the members a priority, not even a follow up call from them to apologize. I'm really surprised with the standard of customer serviced offered by the leaders at this location.
Facility, not well maintain either, bathrooms/sauna/steam shower were not well kept with very low supervision in the evenings.
I have been a member at this gym for a little over 2 years, I have to say that its like home. I truly so enjoy it. I have never had a problem with anyone. The young man in the front desk is always so welcoming in the morning (around 5:30 am) . I cant believe all the negative reviews, like someone said, its not a spa, its a gym. Go in, get your work out done and go on about your day.
Been working out here for years, and am suprised by all the negative reviews. This is a gym and not a spa; or a stand and model gym where one gets their social happy hour on; and that's what I love about it.
The hours are much better than LA Fitness; and parking is reasonable and much better than other competitors in the area. Its also very clean and they always have a nice lady that does detailed cleaning during the afternoon who is very thorough and polite.
This is a gym in Uptown an arms length near downtown, so it's truly Urban in an affluent area, so you are going to get your mix of people. If one has a problem with certain "lifestyles" then you might want to stick to a private gym or suburban gym where you won't be easily offended.
Great value, not as crowded with plenty of space. New management is making a large effort to clean up the place. Will update review after 2 months of trying it out.
Gold's headquarters are in Dallas, yet this Gold's is one of the most basic I've been to. Good for the price (I get a discounted rate of $32/month), though unlike even the Gold's in my tiny podunk hometown on the East Cast there is no sauna or anything outside of a wide variety of free weights and machines (Though there is a good selection of those, and lots of treadmills.... the machines up on the balcony are clearly on their way out and need some TLC)... showers in women's locker room are constantly dripping and never get fixed. I hear the men's locker room is disgusting 24/7 but I've never gone in there. This gym meets all of my basic needs, but Gold's really needs to invest some $ in it so that upstairs group classrooms are not sweltering hot, and so that roof does not leak all over the gym every time it rains. Especially since some people may expect this to be a flagship gym that represents what the rest of them may be like wherever else we move after Dallas. Bad look, Gold's.
I have been a member at this gym for a little over 2 years, I have to say that its like home. I truly so enjoy it. I have never had a problem with anyone. The young man in the front desk is always so welcoming in the morning (around 5:30 am) . I cant believe all the negative reviews, like someone said, its not a spa, its a gym. Go in, get your work out done and go on about your day.
Been working out here for years, and am suprised by all the negative reviews. This is a gym and not a spa; or a stand and model gym where one gets their social happy hour on; and that's what I love about it.
The hours are much better than LA Fitness; and parking is reasonable and much better than other competitors in the area. Its also very clean and they always have a nice lady that does detailed cleaning during the afternoon who is very thorough and polite.
This is a gym in Uptown an arms length near downtown, so it's truly Urban in an affluent area, so you are going to get your mix of people. If one has a problem with certain "lifestyles" then you might want to stick to a private gym or suburban gym where you won't be easily offended.
Been working out here for years, and am suprised by all the negative reviews. This is a gym and not a spa; or a stand and model gym where one gets their social happy hour on; and that's what I love about it.
The hours are much better than LA Fitness; and parking is reasonable and much better than other competitors in the area. Its also very clean and they always have a nice lady that does detailed cleaning during the afternoon who is very thorough and polite.
This is a gym in Uptown an arms length near downtown, so it's truly Urban in an affluent area, so you are going to get your mix of people. If one has a problem with certain "lifestyles" then you might want to stick to a private gym or suburban gym where you won't be easily offended.
