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Tue 05:00 am -11:00 pm
Wed 05:00 am -11:00 pm
Thu 05:00 am -11:00 pm
Fri 05:00 am -10:00 pm
Sat 08:00 am -08:00 pm
Sun 08:00 am -08:00 pm
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Reviews

Rated 3.1/5 based on 37 customer reviews.
March 11, 2020 07:10

Very friendly, informative staff and a great welcoming atmosphere. Well equipped gym with all fitness facilities. I would recommend to anyone!!!

March 1, 2020 15:52

if you go to the gym in the AM, this place is good. However, if you go in the afternoons/evenings its a mess. It seems like a lot of great work is done in the morning to keep the place clean and organized but ignored through the rest of the day. If you like to workout in the 2nd half of the day. Stay away.

February 23, 2020 19:19

Clean. Well organized. Well laid out. And people actually rerack their weights where they belong. This is one of the better ones.

I didn't have to deal with any personnel, so can't speak to that.

February 11, 2020 19:24

Never take their personal training programs. Agreed to do a 6 month personal training program only to realize at the end of the 6 month they charged for the 7th month. When asked for refund they said they wouldn't. Ever since I joined they have withheld information from me regarding the number of sessions. They said I get to have 7 sessions a month and 2 months later they would say there are only 6 sessions a month. They never said anything about the time limit till which we can use these sessions and I ended paying for sessions that I never used. They took from me around $600 for these sessions which I didn't get to use. When I asked them if I could use those sessions after cancelling they said I wouldn't be able to and that's their policy. There is no one to whom you could escalate this. I have ended up with severe stress dealing with them. All these eschewing of information and their attitude towards their customers.

January 18, 2020 09:58

It's good for working out by yourself or bringing a friend. They have personal trainers inside as well , but you have to pay for them. The upstairs is where the treadmills and bicycle machines are stationed.
Downstairs is where the machines and free weights are located. It's also special room would have special group classes throughout the week.
There's also a small court for basketball and two other rooms for racquetball.
The only major flaw I would have against this place is there's not enough free weight machines or free weight stations. During certain days of the week like Monday or Tuesday it's packed.

January 6, 2020 16:53

The staff when I registered was very friendly and helpful. My favorite part was the group classes with Rhoda. She is an amazing instructor. I have back issues, with her training I felt my back getting stronger. The amazing part is that my pain reduced significantly. Amazing! Unfortunately I can't attend that location anymore. I miss her classes so very much. Rhoda is the best!

March 5, 2019 14:21

Dedicated people you'll see almost everyday.

September 8, 2018 18:27

This place is sued all the time. Look forward to writing them a hand written, signed letter if you ever want to cancel. Looking forward to the next class action lawsuit! (not holding my breath, but it'd be fun to get the money back they took from my account for many months after I requested to cancel and that they stop.)

August 29, 2018 01:03

The staff's infatuation with their cell phones is unreal. When I first tried to sign up, I was instructed to sit down in a front waiting area. I could clearly see the trainer/staff I was supposed to meet messing around on a cell phone while I was waiting to see him. After 5-10 minutes, I just got up and left. Of course within minutes I was being bombarded with phone calls to come back and sign up. That should have been a clue of things to come.

I try to come later because of the crowds but even then, there is a shortage of equipment. All of the dumbells from 10 - 40 lbs are typically spread all over the gym while 1-2 front desk people are on their cell phones rather than going around finding / re-racking weights for use. This is the case almost every evening here.

An area of the gym is divided off for personal training. There is a closet there with dumbbells. After waiting for over 10 minutes for a pair of dumbbells to somehow find it's way back to the rack and locating only one dumbbell at a time somewhere on the floor or in a corner of the gym, I went to grab a pair from the closet where there were plenty. I was informed by a trainer that this area was for personal training. I asked her what I was supposed to do after waiting so long. She then said that people using this area pay more money than I do. That was the last straw. I actually wonder whether they want people to leave the gym because they are clearly over capacity during early evening hours.

I would gladly pay more for a gym with enough dumbbells and staff who actually look up from their cell phones to replace weights. Unfortunately, not a lot of other options in the area.

The gym is typically clean and the cleaning staff are kind and actually smile unlike the trainers

August 29, 2018 01:03

The staff's infatuation with their cell phones is unreal. When I first tried to sign up, I was instructed to sit down in a front waiting area. I could clearly see the trainer/staff I was supposed to meet messing around on a cell phone while I was waiting to see him. After 5-10 minutes, I just got up and left. Of course within minutes I was being bombarded with phone calls to come back and sign up. That should have been a clue of things to come.

I try to come later because of the crowds but even then, there is a shortage of equipment. All of the dumbells from 10 - 40 lbs are typically spread all over the gym while 1-2 front desk people are on their cell phones rather than going around finding / re-racking weights for use. This is the case almost every evening here.

An area of the gym is divided off for personal training. There is a closet there with dumbbells. After waiting for over 10 minutes for a pair of dumbbells to somehow find it's way back to the rack and locating only one dumbbell at a time somewhere on the floor or in a corner of the gym, I went to grab a pair from the closet where there were plenty. I was informed by a trainer that this area was for personal training. I asked her what I was supposed to do after waiting so long. She then said that people using this area pay more money than I do. That was the last straw. I actually wonder whether they want people to leave the gym because they are clearly over capacity during early evening hours.

I would gladly pay more for a gym with enough dumbbells and staff who actually look up from their cell phones to replace weights. Unfortunately, not a lot of other options in the area.

The gym is typically clean and the cleaning staff are kind and actually smile unlike the trainers

August 23, 2018 12:22

I would actually give it 3.5 stars if the system would let me. It's a beautiful place with plenty of amenities. You will now get more bang and benefits for your $30 anywhere else. Only issue I have is that it is on the overcrowded side. Even on the weekends. That's a half a star. The other star it loses it by the level of humidity and body odors in the air. It's much higher than other gyms and other LA Fitnesses.

August 23, 2018 12:22

I would actually give it 3.5 stars if the system would let me. It's a beautiful place with plenty of amenities. You will now get more bang and benefits for your $30 anywhere else. Only issue I have is that it is on the overcrowded side. Even on the weekends. That's a half a star. The other star it loses it by the level of humidity and body odors in the air. It's much higher than other gyms and other LA Fitnesses.

August 14, 2018 15:44

Nice gym! Lots of equipment, free weights, plenty of benches and cages. A bit short on the smaller dumbbells and no bands or chains. It can be a bit of a shock if you like folks using towels, wiping equipment and putting weights back, but it only takes a couple minutes to get used to. This is a very good bodybuilding club. Highly recommended.

August 14, 2018 15:44

Nice gym! Lots of equipment, free weights, plenty of benches and cages. A bit short on the smaller dumbbells and no bands or chains. It can be a bit of a shock if you like folks using towels, wiping equipment and putting weights back, but it only takes a couple minutes to get used to. This is a very good bodybuilding club. Highly recommended.

August 9, 2018 00:12

I got a text with offer $24.99 with no initiation fees. So I went just to find out, it would be $0 for initiation fee only if I do 24 month contract and if I break, they will charge me $99 initiation fee. The text was only half information or a lie to be accurate. I ended up paying the regular price.

August 9, 2018 00:12

I got a text with offer $24.99 with no initiation fees. So I went just to find out, it would be $0 for initiation fee only if I do 24 month contract and if I break, they will charge me $99 initiation fee. The text was only half information or a lie to be accurate. I ended up paying the regular price.

August 8, 2018 14:17

Great place to work out. Love the spa area with sauna, hot tub and swimming pool. Tbey are my reward after an hour on the machines.

August 3, 2018 20:59

It is great place for people who want to be healthy. Usually crowded from Monday to Thursday, it is usually free from Saturday to Sundays. The class schedules are published in advance. The Zumba classes, yoga and Mat Pilates are some of the good classes. 5 Racquetball courts are available which are again crowded from Mon to Thurs

July 22, 2018 18:18

This gym stinks and is always packed. Weights are always not racked and your car always gets broken into or damaged. My friend got his window busted and today someone stole a piece of my car and I was parked near the front door. This older gentleman always ignites an argument which leads to a fight or someone getting hurt everyday he comes to play ball. This gym is poorly managed and poorly maintained. I will never visit this gym ever again and will only go to the grapevine location since people there are civilized and the management is good.

July 10, 2018 11:39

Signed up for a 5 day free pass to try out the club. I wanted to see what the basketball games were like. Was given a 1 day pass even though they emailed a 5 day pass. I was told if I didnt go through their questionnaire and tour I'd have to pay $15. They asked what my goal was I said to play basketball. They tried to force personal training on me when it was completely irrelevant. I told them I will sign up if the games are good. They tried to force me into a 1 year membership. Sales people are a joke there. They just kept data dumping on me rather than understanding what I want. Nice club, mentally challenged staff. Games were pretty weak. 24 hour fitness Irving is much more competitive and safe (lots dudes fouling in jorts and sandles at LA).

July 3, 2018 21:45

Signed up for a 5 day free pass to try out the club. I wanted to see what the basketball games were like. Was given a 1 day pass even though they emailed a 5 day pass. I was told if I didnt go through their questionnaire and tour I'd have to pay $15. They asked what my goal was I said to play basketball. They tried to force personal training on me when it was completely irrelevant. I told them I will sign up if the games are good. They tried to force me into a 1 year membership. Sales people are a joke there. They just kept data dumping on me rather than understanding what I want. Nice club, mentally challenged staff. Games were pretty weak. 24 hour fitness Irving is much more competitive and safe (lots dudes fouling in jorts and saddles at LA).

June 9, 2018 22:57

The trainers and staff have been so incredibly talented and inspiring to me and the many others I see working with them

May 30, 2018 00:19

Too Costly......they collect more money.....the machines are good.... Cleanliness is good....if you go peak time you should wait for machines workout ...

April 13, 2018 23:20

The meanest people go here - a few of the regulars go around and intimidate people making you feel so uncomfortable in here. There is one couple - guy with curly dark hair and she has hair in a pony tail - both are about 5 foot 7ish....laughing at people and then they are so insecure she is constantly kissing him and putting her arm around him. It's sickening! This is a work out place, not a cheap hotel. I have never once seen them separated and there they are insecure and laughing at people who are fat, old, gay, lesbian, anything! I have not been in high school since 1985 and I refuse to put up with childish bullies!

April 8, 2018 12:24

Not a lot of people so good. Weekend hours could be a lot better. Also, limited cardio equipment.

April 2, 2018 23:22

This three star is just because One of my sessions got cancelled by my trainer and LA fitness never got back to me to make that up despite my so many follow up with their staff. And also the cardio area does not have good air circulation specially during the busy hours. But I have to admit that Emma as my trainer has been great so far, I give a five star to her only.

March 15, 2018 21:08

Great gym with great staff. Equipment is clean and mostly available. There's a great variety of cardio machines and there are plenty so always available. After the workout I like to go to pool and relax in sauna. Locker room is kept clean and lockers are mostly available.

March 6, 2018 09:39

I went to this LA Fitness because it was closer to my job, what a disappointment. The gym set up was the same as the one close to my home. The machines were in good shape but each machine I went to had sweat stains. Had to clean someone else's sweat before I could use the machine. Finally just left because was spending more time cleaning the machines than actually working out on them.

February 14, 2018 10:34

Nice facility, good selection of machines and weights, and a friendly staff. I like the cafe as well - it's nice to grab a quick protein shake on the way back to the office.

February 7, 2018 23:00

The janitor in the woman's restroom (older lady) literally pushed me with her cart I said excuse me and then she said "excuse me you!" The people at the front counter literally do not greet you and seem to dislike everyone who walks up in here I do not have a problem with the la in garland and it sucks because I will be moving here soon but seems ill get a gym membership with another gym instead because this staff sucks literally.

January 12, 2018 04:02

Good place for gym workouts. The referrals are cheating. Always they will keep saying that referral functions are having bug.

December 28, 2017 14:21

This place is packed with people and atmosphere doesn't look friendly. They have old equipment and maintenance is not that great. I've also seen car's with broken windows in the parking lot.

December 16, 2017 12:07

They fool you in all ways. The sales guys will tell you something if you are new and they will turn back. They are looting people in the name of health jargons. When you join they will initially force to take a trainer as well. They will do their best to convince and once you agree and then you will see the bills on your card.

October 20, 2017 06:52

It is like any LA fitness. Some of the staff is nice others are just bored of working I guess. The equipment is ok and it has a good variety of equipment, the only problem I see is that around 4 p.m it is difficult to find the equipment you want, on he other hand bathrooms needs a little bit of maintenance more often they smell really bad compared to others LA fitness, the parking is wide and you can find a spot without issue of course you probably will need to walk. One of the things I like is the kids club the staff is great and treat the kids like Kings also the kids club is nice and has a nice playground I think for kids from two to five.

October 20, 2017 06:52

Staff is stuck up, what a freaking attitude on literally everyone that works here.... I wish corporate does something about it....
hot, humid, musky, sweat, smelly very bad and mostly extremely crowded.
Someone needs to call the city on this ones maximum occupancy.
Don't take my word go F&@?ing check it out for yourself. This is truely the worse la fitness I have ever been to.

October 20, 2017 06:52

I travel alot and get to a number of different LA fitness clubs. I echo the comments re the heat - wow - it is definitely warm in there. May be a ventilation issue? The other thing that I didn't like was last week there was rep from some frozen meal outfit that stopped you at the door and had to give her sales pitch. then, there was an LA Fitness person giving some other sales pitch. Never seen that anywhere at any club. I go there to work out and NOT deal with salespeople. I'll find another location next time in town.

October 20, 2017 06:52

This location has a larger parking space, plenty of equipments, and yes.....those all work just fine! I have never found an empty soap or cleanser dispenser. That's fantastic! Ten thumbs up!

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