Kristen Sandlin
July 8, 2019 08:12
Knowledgeable and courteous trainers. Real hospitality. Not only are they truly invested in your success, they have developed a culture that nurtures, drives, and achieves success for everyone regardless of age, race, gender, BMI, experience, etc. Unfortunately I did have to cancel due to unforeseen financial constraints. Sent an email and was contacted within 2 days, typical of a small business. When I signed up for my membership I was given an auto-pay option that saved me $ month to month on my annual contract. Additionally I purchased a key fob for a 1 time fee and haven't ever had an access problem during non-staffed hours. The only negative thing were some trainers with attitudes and behaviors that did not seem to fit within the culture of positivity. Especially the one prancing around in tacky lingerie... Not sure what that was about. When I complained (there were children present!) they assured me it would no longer be an issue. Within 4 months I lost 16 inches, 30 lbs, and feel amazing. Really regret having to cancel.