Jill Frank
October 25, 2017 17:37
If I could give it zero, I would!!!!!! I have been calling since April 4th in regards to cancelling a personal trainer within the 30 days, to get a refund. It is now May 18th, no refund. They wont even give me a call back. They are ALWAYS out to lunch. I called at 8:00AM and they were on break, called just now, they are at lunch. It is ridiculous! Poor guy at the front desk having to pick up the slack of his managers. ON TOP OF ALL OF THAT when I cancelled, they did not even inform my personal trainer that I had cancel. Talk about awkward when he texted me about not showing up for my appointment. I guess I can just kiss my $500 goodbye. So, if you want to waste $500 on nothing, by all means sign a membership here.