- Address:2944 Boca Chica Blvd, Brownsville, TX 78521
- Phone:(956) 544-7867
- Rating:3.6
- Hours:
Sat | 07:00 am -10:00 pm |
Sun | 07:00 am -10:00 pm |
Sat | 07:00 am -10:00 pm |
Sun | 07:00 am -10:00 pm |
Great ! Glad they opened up
They take forever to fix the equipment..
Like this machine has already 2 week with out maintenance.
General mánager was advise about equipment not working and nothing has been fix..
This used to be a nice place but it's fallen because of a lack of basic upkeep. More than half of the equipment in the dark room doesn't work, staff never walks the floor, equipment and benches are rarely sanitized during the day, and the AC is either always broken or off.
This is a great place to workout. They have spin classes and they offer other classes as well. They do have a daycare and a women's section too.
Great place to excerise great costumer service.
Decent gym, I've been coming here since 2010 when it was freedom fitness. The same machines have always been broken ever since. Everyone puts the weights where they don't belong and nobody really cares about anything lol. (The only employees who do care are probably the ones who clean cus the locker rooms and gym floors are always moped) still a good gym though.
All these reviews say poor customer service. Remember people, its Brownsville most people have no customer service here. Brownsville people don't care about anything. But cool gym.
All these reviews say poor customer service. Remember people, its Brownsville most people have no customer service here. Brownsville people don't care about anything. But cool gym.
Very clean, the employees are helpful. Nice atmosphere. I enjoy myself there
Very clean, the employees are helpful. Nice atmosphere. I enjoy myself there
Good place to start getting healthy. However, I felt a little lost.
This company is by far the worst in dealing with customer service.
Managers are only here to take money from you.
Absolutely horrible.
Please dont go to this lousy gym.
Even after a cancelled my membership 2 months ago they want to keep charging.
Please dont give these people business.
Kevin gave excellent customer service. You killed it dog.
The equipment sucks. I canceled my membership and they still charged me like 4 months of service which I didnt use. Supposedly they have massage chairs for your service but they were always out of order, the treadmills most of the TV screens didnt work. So much for platinum package wasnt even worth what i was paying. I rather go back to golds gym atleast they had better equipment, friendlier staff, and better services for the same or less price. Never again no matter how many times you change the name. If it was up to me i would put zero stars.
Not great equipment and not well maintained. It is the best gym in Brownsville but I would make the drive to the new Tru-fit in Harlingen. Very good value and they accept Silver Sneakers.
Not great equipment and not well maintained. It is the best gym in Brownsville but I would make the drive to the new Tru-fit in Harlingen. Very good value and they accept Silver Sneakers.
Nice gym! 24 hour access to gym. Also has a women's section for privacy if needed.
I really enjoyed this facility and staff is very attentive and cleanliness is always on point. I'm just curious now that it's name changed if there's been any changes, since I no longer attend.
The employees are very nice and this gym, well there isn't much I can say but I love it!
Could improve on customer service. I had to wait about 4 hours to speak to a supervisor. I was not informed properly about the contract and felt lied to. Facilities are great but management doesn't help much. When I spoke to management about my contract the response was "you knew what you were getting into" .....
A bit disappointed with the new color scheme but that is because of TruFitness. Machines are available as well as a dark room, a women's only area and other closed working out sections.
Overall I enjoy coming to this gym (other than the fact that it is very crowded between 5pm - 9pm) but that's common sense considering members are out of work. The women's area is great and you can get your workout comfortably. Only downfall is that there are about 3 elliptical machines (where you can change the level to extend your leg/knee higher for a better workout) that have not been fixed for the past 3 months if not more. Nice locker room, restroom, showers and large sink/mirror area.
Very affordable membership with great benefits and often great promotions. Only downside is it gets very packed most of the time and waiting around for a machine ruins your focus. It also takes long for freedom to fix broken machines.
Could improve on customer service. I had to wait about 4 hours to speak to a supervisor. I was not informed properly about the contract and felt lied to. Facilities are great but management doesn't help much. When I spoke to management about my contract the response was "you knew what you were getting into" .....
Overall I enjoy coming to this gym (other than the fact that it is very crowded between 5pm - 9pm) but that's common sense considering members are out of work. The women's area is great and you can get your workout comfortably. Only downfall is that there are about 3 elliptical machines (where you can change the level to extend your leg/knee higher for a better workout) that have not been fixed for the past 3 months if not more. Nice locker room, restroom, showers and large sink/mirror area.