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- Address:1819 S Pleasant Valley Rd, Austin, TX 78741
- Phone:(888) 237-9005
- Website:http://www.planetfitness.com/gyms/austin-e-riverside-tx-640
- Rating:4.1
- Hours: 24 hours
Planet Fitness
Reviews
Rated 4.1/5 based on 34 customer reviews.
Melissa A.
March 12, 2020 21:36
My husband and I love this Planet Fitness. Raheem, Trey, & Miranda are outstanding representatives of your organization and provide exemplary customer service. We look forward to our workouts!
Big Vision
February 29, 2020 12:02
Hamid and the girl who's name starts with a K (Keanja or something cool like that, I'm forgetting and totally messing it up) were super friendly and helpful during our visit this morning. We are on vacation and their professionalism made us feel welcome ! Great gym.
Mario Valdez
February 12, 2020 14:17
It is kept clean. Is a convenient location. Has modern up to date exercise machines. Staff is friendly.
Michael Kannacher
February 5, 2020 07:33
Spacious. Clean. Decent amount of equipment. Not overcrowded. For 10 bucks a month a good deal.
Ivette Acosta
October 24, 2019 21:02
I've generally enjoyed going to this location but this evening one of the female employees offered and insisted in assisting me to my car with her umbrella under this crazy storm. I happen to park all the way towards the back and she was happy to help me get to safety. So sweet!
Daniel Kang
October 1, 2018 09:10
Lost my wallet. Front desk guy found it and me. Returned it promptly.
Robert K
September 26, 2018 11:51
The staff is always very friendly, especially the new staff that has come on board recently. The facility is always clean, equipment is in good shape and the other members are chill.
A Google User
September 18, 2018 00:09
On more than one occasion I've come here around 10pm only to find NO HOT WATER. I'm disgusted at the idea of people using the restroom and washing hands with cold water before hopping on all the equipment. Talk about public health concerns. Restroom usually seems dirty and smells bad. But if the hot water works I don't complain.
This is not new to planet fitness. It's no coincidence that I've been to two different locations in Austin and one in Houston around 10pm and found hot water was off. I've been to other gym franchises and that has NEVER been a problem. Will be terminating with PF Oct 1
E L
September 18, 2018 00:09
On more than one occasion I've come here around 10pm only to find NO HOT WATER. I'm disgusted at the idea of people using the restroom and washing hands with cold water before hopping on all the equipment. Talk about public health concerns. Restroom usually seems dirty and smells bad. But if the hot water works I don't complain.
This is not new to planet fitness. It's no coincidence that I've been to two different locations in Austin and one in Houston around 10pm and found hot water was off. I've been to other gym franchises and that has NEVER been a problem. Will be terminating with PF Oct 1
Shawn Schiffer
September 12, 2018 10:28
The men shower are absolutely disturbing and disgusting. Their renovate it, yes... but the water stuck and accumulate and make it very unpleasant.
Planning to cancel my brother and my membership as well.
Jack Banta
July 25, 2018 23:48
The gym has the basic equipment. Not bad and not great for a gym. They try and sell you a lot of stuff though.
A Google User
July 25, 2018 23:48
The gym has the basic equipment. Not bad and not great for a gym. They try and sell you a lot of stuff though.
A Google User
July 17, 2018 19:51
No issues so far. Everyone at the front desk is nice, accommodating, and always has a smile. Go in, get your workout done, no issues. Equipment is clean. A few machines and a water fountain are broken, but hey, it happens. I enjoy it here. Best gym value going.
Tyler Watts
July 17, 2018 19:51
No issues so far. Everyone at the front desk is nice, accommodating, and always has a smile. Go in, get your workout done, no issues. Equipment is clean. A few machines and a water fountain are broken, but hey, it happens. I enjoy it here. Best gym value going.
Ivry Newsome
June 17, 2018 17:44
LOVE THIS PLACE!! BRIAN MARQUEZ forever changed my life with his style of personal training!! Take advantage of free training sessions if you can do so!!!
A Google User
June 17, 2018 17:44
LOVE THIS PLACE!! BRIAN MARQUEZ forever changed my life with his style of personal training!! Take advantage of free training sessions if you can do so!!!
Kevin Cortez
June 7, 2018 13:53
My favorite 24 Hour Gym! Lots of machines and free weights and all the other bells and whistkes.. All the Bench Press machines are mechanical.. A deal breaker for some. Hydro Massage Bed
Deja Greer
May 17, 2018 02:04
Trent was an amazing help. Answered all my questions and then some. Showed me around and gave me great tips on how to tone up areas I'm conscience about. TRENT YOU ROCK!!!
A Google User
May 12, 2018 11:48
No fear of being stared at and made fun of. I am able to just walk in, check in and get to work. This location has a professional and courteous staff. The location is always clean and fresh. The entertainment is very helpful in making the time pass. I desire to go to the gym to workout. I think it's because of the exercise machine I am currently working on. You see I am obese with back problems, so the trainer said to begin working out on the elliptical and cycling. Each one is a challenge for me, but I don't feel pain in my feet, knees and hips so I'm able to concentrate on the exercise and motion. I really appreciate such an environment and like to be there.
Stephanie Garza-Jones
May 12, 2018 11:48
No fear of being stared at and made fun of. I am able to just walk in, check in and get to work. This location has a professional and courteous staff. The location is always clean and fresh. The entertainment is very helpful in making the time pass. I desire to go to the gym to workout. I think it's because of the exercise machine I am currently working on. You see I am obese with back problems, so the trainer said to begin working out on the elliptical and cycling. Each one is a challenge for me, but I don't feel pain in my feet, knees and hips so I'm able to concentrate on the exercise and motion. I really appreciate such an environment and like to be there.
Grape Soda
May 1, 2018 14:43
Its alright i like that its always open equipment. The people working the counter are alright as well. Decently clean and in a good presentable shape so i cant complain.
Travis Lilley
April 30, 2018 20:54
Planet fitness provides a clean, safe, comfortable environment. A place where you can push yourself hard or keep it casual without any judgement.
janie gutierrez
April 26, 2018 19:50
My plan I get to take a plus 1. We enjoy going. It's clean and I feel like it's personally cared for properly.
Ashley Wagoner
March 19, 2018 15:05
SCAM FITNESS!!!! I signed up for 1 year and they "conveniently " enrolled me for ANOTHER year. when i called to dispute it they said "well you know what you signed up for" after i jumped through 101 hoops to cancel my membership they still charged me for an additional month. If you sigh up for a membership here you're signing up FOR LIFE entill you go into your home gym to cancel. Expect your customer service to be along the lines of a cable company.
Kevin Cortez
January 12, 2018 13:25
My favorite 24 Hour Gym.. Probably the largest Planet Fitness in Austin. Lots of machines and free weights.. All the Bench Press machines are mechanical.. A deal breaker for some. Hydro Massage Bed
Suzanne Woodruff Gold
January 10, 2018 14:29
No pressure, no judgement, no muscleheads, just real people. Staff is FABULOUS... people are great. Plenty of machines. Work at your own pace or work with the trainer if you need that extra kick in the rear to get you over a hump. It's all great!
Donald John
January 5, 2018 13:26
This place is trash. They have 20+ machines for working your abdomen, treadmills for a quarter mile, and nothing for the experienced bodybuilder. Their bar dumbbells only go up to 60lb which is a joke. Everything is extremely gay in this place from the fruity music to the predators peeking in the locker room. The sinks hold puddles of water on the counters which gets all over your clothes while you wash your hands. There is not a single bench press in the entire place and all 5 of the squat racks are assisted for doing cheaters squats. They say 10 dollars a month but charge you $40 fee. So you have no way of doing a real squat, press, or curl in the gym. Meant for lightweight lukewarm non dedicated folk who have no idea what they are doing. And tanners. Guidos & pretty boys. Go to a real gym. This place is a joke.
Edmundo Borbon-Leyva
December 25, 2017 19:25
The black perks are okay. The massage chairs and water beds can be better. Weight machines are somewhat lacking variety, trainers are not quite inspiring, or motivate gym-goers to take their classes. The gym is generally clean, but the shower stalls and toilets need more frequent cleaning, or need a better cleaning agents. Patrons are considerate, and do follow the gym rules. PF can improve. Overall it's a good gym, and convenient for thge neighborhood...Not 5 stars.
Chadwick Smith
December 22, 2017 09:33
This location is always clean. It's never too crowded. New equipment arrived this week, which is always nice to see. The staff is always friendly and available.
Yvette Santos
October 20, 2017 11:49
Equipment is clean and staff is friendly. The locker rooms and showers are always clean too. It's a huge gym and usually plenty of room without having to wait for a machine. The staff are nice and helpful. Some creeps at the gym who like to stare when you're working out. Not PF's fault
Praise Chineyemba
October 20, 2017 11:49
I really like it here! So far so good. I like that you have access to locker rooms, good variety of exercise machines and a hydromassage bed. It is also conveniently close to my apartment so i like that, I can bring a guest as well!
Asjad Ahmed
October 20, 2017 11:49
You get what you pay for. Managers (if they are still there) were the reason why I left this gym. The gym itself is good, nice equipment and the staff members(ladies only) were nice and helpful but the guy managers (the buffed ones) have an attitude problem. The long haired guy whose the GM and the big guy who I think is the manager, specifically were always lazy and full of attitude. Although it being a private franchise is not going to further my rant to a resolution. In their shifts the restrooms and equipment were always dirty smelly and unbearable enough for me to avoid this location. Be careful on the equipment in their shift, you might wanna bring your own antifungal spray. I had their black membership that was not up to par. You might be better off getting their basic membership and then buying your own massage chairs or home spa.
Carl P
October 20, 2017 11:49
Upgrading my original review by a star because they've started to fix more of the equipment. Thanks guys!
It's a good gym. Lots of equipment and friendly staff. Stars lost because:
- Some equipment is falling apart and hasn't been maintained for a while. Noticeable amount of torn leather(?) on the machines. Check out the photo I uploaded. That machine has been like that for over a month, and that damage makes it pretty much unusable.
- They offer free WiFi which is great, but it's unbearably slow, even when it's not that busy. I'm trying to sign in to Spotify and am being told there's no connection available. Would love to see PF invest a little more in making this service reliable.
One other note: if you're signing up for a new membership, don't get the black version. They constantly run promos to upgrade to black for free.
Christina Ramirez
October 20, 2017 11:49
The Staff is always welcoming and very helpful. Very clean and well maintained facility.
I love my planet fitness!