| Mon | 04:00 am - 12:00 am |
| Tue | 04:00 am - 12:00 am |
| Wed | 04:00 am - 12:00 am |
| Thu | 04:00 am - 12:00 am |
| Fri | 04:00 am - 10:00 pm |
| Sat | 08:00 am - 08:00 pm |
| Sun | 08:00 am - 08:00 pm |
Another day that I get there at 4AM and gym was not opened. I waited for 35 minutes and still NO ONE showed up. VERY DISAPPOINTED!
I love this gym. It's not too flashy, but well equipped and friendly.
Good gym. Great variety of equipment. A little dingy on the inside.
My favorite place to be without equivocation. Sign up today and check out the classes. Meet personal trainers who help you get the most out of your workout. I have lots of good friends at Gold's and we all enjoy working on ourselves.
My favorite gym in Austin. This location has a rubberized track for walking and running. Great selection of classes with very good instructors. I love the movie theater at this location
We love it. Lots of space. Very clean. Would be a 5 star rating but they do not have female barbells. Otherwise A+
This really really has everything you'd expect from a gym. Wide variety of machines and equipment, relatively clean restroom, sauna and lockeroom area and theres even a small track that revolves around the perimeter of the gym. They also offer Golds Fit, yoga and even a daycare. Unfortunately I live in North Austin but if I'm ever in the area I'll be back for sure.
This gym is crazy crowded even at what would normally be considered non-peak times to go. That coupled with their limited free weight equipment makes this a difficult gym to go to and either get a full workout in or get done in a timely manner. While I do frequent this gym sometimes I drive out to the Golds at Belterra which is far superior just for a little more breathing room.
This gym is crazy crowded even at what would normally be considered non-peak times to go. That coupled with their limited free weight equipment makes this a difficult gym to go to and either get a full workout in or get done in a timely manner. While I do frequent this gym sometimes I drive out to the Golds at Belterra which is far superior just for a little more breathing room.
Over the last month I've had several bad experiences but today was it. One of the members throws up in a basket instead of going to the bathroom to throw up . This same member then leaves the basket in a corner and doesn't say anything . It's enough that the men's locker room smells Everytime I've been in there this past month but now the workout area smells like puke.
The staff at the front are not any better. A female staff member threatened to have my vehicle towed from a handicap spot. I even explained to her that I had disabled veteran plates that allowed me to park there but she did not care.
I plan on stopping my membership to this gym and going somewhere else. Don't waste tour money on this gym.
Over the last month I've had several bad experiences but today was it. One of the members throws up in a basket instead of going to the bathroom to throw up . This same member then leaves the basket in a corner and doesn't say anything . It's enough that the men's locker room smells Everytime I've been in there this past month but now the workout area smells like puke.
The staff at the front are not any better. A female staff member threatened to have my vehicle towed from a handicap spot. I even explained to her that I had disabled veteran plates that allowed me to park there but she did not care.
I plan on stopping my membership to this gym and going somewhere else. Don't waste tour money on this gym.
Worst customer service iv ever had. Kids club is always full or they leave early. Equipment is subpar. And it's never there fault. I moved recently and even if you call to cancel 30 days ahead they will still charge you. So there is two months in total that I have to pay and I cant even go to a gold gym. The GM Sunny was no help either you would think they would care about customer satisfaction but ben white location has made me decide to find a new gym even though i have always used golds gym before this location, for years. I dont know what to say other than it leaves a bad taste in your mouth, and for your money there are better gyms.
It's sad when the best customer service is only responding after you put a review up just look at all them on this page.
Worst customer service iv ever had. Kids club is always full or they leave early. Equipment is subpar. And it's never there fault. I moved recently and even if you call to cancel 30 days ahead they will still charge you. So there is two months in total that I have to pay and I cant even go to a gold gym. The GM Sunny was no help either you would think they would care about customer satisfaction but ben white location has made me decide to find a new gym even though i have always used golds gym before this location, for years. I dont know what to say other than it leaves a bad taste in your mouth, and for your money there are better gyms.
It's sad when the best customer service is only responding after you put a review up just look at all them on this page.
Worst customer service iv ever had. Kids club is always full or they leave early. Equipment is subpar. And it's never there fault. I moved recently and even if you call to cancel 30 days ahead they will still charge you. So there is two months in total that I have to pay and I cant even go to a gold gym. The GM Sunny was no help either you would think they would care about customer satisfaction but ben white location has made me decide to find a new gym even though i have always used golds gym before this location, for years. I dont know what to say other than it leaves a bad taste in your mouth, and for your money there are better gyms.
It's sad when the best customer service is only responding after you put a review up just look at all them on this page.
THIS GYM WILL NOT BEND TO THE FINE PRINT. When i signed up, I was informed that after 3 months i would not be liable to make payments. I would have to come in to pay monthly. I emailed the GM to make sure this was correct thinking she canceled the membership for me. I still got charged another month. I was fine paying the third month regardless of moving away however Paying for an extra 4th month of services I am not able to use is ridiculous. The do not care about their customers at all.
The staff at the front desk was rude half the time, and the kids club had a wait of 30- 1hr even though it is an additional cost. Sometimes the kids club would close early because they " just decided to close early" per the rude guy at the front desk.
Machines are always out of order, its too small with a high volume of customers.
DON'T waste your time at this location. The one downtown is better.
THIS GYM WILL NOT BEND TO THE FINE PRINT. When i signed up, I was informed that after 3 months i would not be liable to make payments. I would have to come in to pay monthly. I emailed the GM to make sure this was correct thinking she canceled the membership for me. I still got charged another month. I was fine paying the third month regardless of moving away however Paying for an extra 4th month of services I am not able to use is ridiculous. The do not care about their customers at all.
The staff at the front desk was rude half the time, and the kids club had a wait of 30- 1hr even though it is an additional cost. Sometimes the kids club would close early because they " just decided to close early" per the rude guy at the front desk.
Machines are always out of order, its too small with a high volume of customers.
DON'T waste your time at this location. The one downtown is better.
Hours of operation are 4am - midnight, it is ridiculous how this ppl lie about opening at 4am. They do not open at that time everyday, for sure they open at 4:30am at least twice a week.
It's a gym. It's reasonably priced and has everything it needs. Only complaint is that there's not any sort of map of which machines are where, because there's quite a few.
Staff is friendly. The trainers are great. Some of the equipment is a bit warn and their schedule for replacement is now known. Also, the men's lockeroom is not kept up well enough for my tastes.
Staff is friendly. The trainers are great. Some of the equipment is a bit warn and their schedule for replacement is now known. Also, the men's lockeroom is not kept up well enough for my tastes.
There is a lot of equipment to use here which makes it interesting to come and work out here. The only reason I gave this a 4 star is because once I cut my arm and the staff did not have any thing to disinfect the wound, I had to leave in just a paper towel. But besides that I rate the gym highly because of the plentifulness of the equipment
There is a lot of equipment to use here which makes it interesting to come and work out here. The only reason I gave this a 4 star is because once I cut my arm and the staff did not have any thing to disinfect the wound, I had to leave in just a paper towel. But besides that I rate the gym highly because of the plentifulness of the equipment
Equipment missing. You have to look around for an barbell for 3 machines. Checked squat racks for extras before posting. Dumbells are missing (pair). They have maintanece mopping during the day. Gym has gone downhill these couple of months.
Equipment missing. You have to look around for an barbell for 3 machines. Checked squat racks for extras before posting. Dumbells are missing (pair). They have maintanece mopping during the day. Gym has gone downhill these couple of months.
Since Sunny Reese became manager of Gold's Gym on Ben White, it's been noticeably well taken care of. You just get the sense that somebody cares, and it's a happy place. Used to, I went to the front desk to report that there were no green T-bands. The staffperson said, "Yeah, people take them." Um, yeah.
Now, there are three green T-bands, plus all the other colors. Plenty of matts that are in good condition. Weights put up where they go. You know where to look for things, and they are in their place.
The gym is well taken care of & that makes you feel good about going to do your workout.
And then, there's Leon Miller, the best trainer ever. He knows his stuff and knows how to train to the individual, with attention to form.
Since Sunny Reese became manager of Gold's Gym on Ben White, it's been noticeably well taken care of. You just get the sense that somebody cares, and it's a happy place. Used to, I went to the front desk to report that there were no green T-bands. The staffperson said, "Yeah, people take them." Um, yeah.
Now, there are three green T-bands, plus all the other colors. Plenty of matts that are in good condition. Weights put up where they go. You know where to look for things, and they are in their place.
The gym is well taken care of & that makes you feel good about going to do your workout.
And then, there's Leon Miller, the best trainer ever. He knows his stuff and knows how to train to the individual, with attention to form.
In the past year they have done a lot of renovations and a lot of new equipment. Staff is great and everyone who goes there are amazing whether you like working out by yourself or doing team related classes they are super welcoming.
The best golds gym I've ever been in more than 20 locations worldwide! Perhaps not the most modern but definitely the biggest! The spaces between the machines are comfortable and the free weights area is really big! I wish they could add more lighting in the free weight area because it was dim.
They just remodeled this place so it has a fresh updated feel to it. Parking is so-so. Staff is always friendly when I scan my badge. Equipment is ok. They have 3 squat racks, 4 flat benches, 3 smith machines and 1 power lifting station. Locker rooms are always clean.
I workout here about 3-4 times a week and I love it. They have any machine that you would need for any type of workout. I am currently working with the personal trainer Sebastian and he is awesome. Extremely knowledgeable, patient, and helpful. I am working out with him one day a week but he gave me a workout plan to stick to and I feel great. He understands my goals and is helping me to achieve them as fast as possible while keeping my general health and well being in mind. Not to mention he is incredibly nice and just a cool guy to talk to.
I've been a loyal member since it was first World Gym. They made some upgrades. Sadly, they took away the women's area to add another thing that they can charge extra for. Many ladies enjoyed working out in the women's area. They didn't ask for input from members. Just sad.
My local gym is in San Antonio and I just started working in Austin, so I came to this location. Staff was friendly overall clean but the amenities are lacking greatly. There are no small towel for your work out or towels for the showers . My other golds gym not only had towels but shampoo, conditioner, q-tips, disposable razors and various other things that are greatly appreciated when you forget something and can't go home for it.
Maybe the Gold's Gym's in SA have me spoiled or this location just needs to step up their game.
