Oleksandra Rysak
November 29, 2017 18:08
The actual gym is very nice and clean. The machines are new and the space is friendly. What I did not appreciate ( hence the 1 star rating) is the customer service, which does not exist in this facility. I had an issue three times at this facility with customer service. Just as an example: I called in about a charge and a question, while I'm explaining what my question is over the phone, the MANAGER, literally starts to speak to someone else while on the phone with me, then comes back to me and then says "wait, sorry, what is that you needed again"...So, please teach your management some better customer service skills, and maybe the rest of the staff with follow.