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- Address:1807 W Slaughter Ln, Austin, TX 78748
- Phone:(888) 237-9005
- Website:http://www.planetfitness.com/gyms/austin-slaughter-lane-tx-499
- Rating:3.9
- Hours:24 hours
Planet Fitness
Reviews
Rated 3.9/5 based on 31 customer reviews.
Nancy Moreno
January 31, 2020 07:44
The wonderful employee (Pamela) that showed my daughter and I around the gym is one of the main reasons of why we love Planet Fitness! She was professional yet warm, enthusiastic yet authentic and she was thorough in her ability to provide amazing customer service. She informed us of the classes, recommended meeting the onsite trainer and made sure we understood the annual fee! We left feeling encouraged and supported in our fitness goals. Meeting the trainer (Matt) the week after pretty much confirmed our choice in selecting PF as the best possible fitness center to meet all of our needs!
Gay Faulkner
January 27, 2020 19:07
It's clean, current/up-to-date. Not too crowded. Machines work. See people cleaning their equipment after use, which is a huge plus. TVs galore. I just love it AND it's affordable!
Kim Williams
December 8, 2019 09:17
Best gym for me! No high pressure sales, no pushing for extra sales like a personal trainer. People of all fitness levels and ages and the staff is everyday people of all fitness levels too so there's no passive intimidation either. Everyone is Friendly and they really take the No Critics seriously! Love it!!!
Bob Hitson
December 7, 2019 08:49
The equipment is in good shape, the temperature is good for working out. There are lots of TVs to help zone out during workouts. It's conveniently located near my home. Price is great!
A Google User
August 27, 2018 15:51
Clean, organized and polite. Never had a bad experience with staff or any other members there. Enjoy my time spent there.
BigMouthsFromTheSouth Tv
August 27, 2018 15:51
Clean, organized and polite. Never had a bad experience with staff or any other members there. Enjoy my time spent there.
A Google User
August 21, 2018 17:26
The staff are always friendly! Clean facility. Fun, no pressure, chill work-out atmosphere!
Jamie Franks
August 21, 2018 17:26
The staff are always friendly! Clean facility. Fun, no pressure, chill work-out atmosphere!
Jasmine Hart
August 15, 2018 21:42
Looks nice, clean, lots of equipment, never too crowded, friendly staff and nice clean locker rooms.Oh and great membership plans.
A Google User
August 15, 2018 21:42
Looks nice, clean, lots of equipment, never too crowded, friendly staff and nice clean locker rooms.Oh and great membership plans.
A Google User
August 4, 2018 18:23
This Planet Fitness has been a great place to work out. The staff is very professional and the facilities are very clean. I cannot think a time when I have been in this gym that I have not seen someone cleaning. It's a very clean place. I am very impressed with the attitude and the attention given by the management and the staff!
Denise Gray
August 4, 2018 18:23
This Planet Fitness has been a great place to work out. The staff is very professional and the facilities are very clean. I cannot think a time when I have been in this gym that I have not seen someone cleaning. It's a very clean place. I am very impressed with the attitude and the attention given by the management and the staff!
A Google User
May 30, 2018 10:25
So unhappy after I went to cancel the stated they were going to charge me an annual fee for the entire year I wasn't going to use. I canceled before the first of the month, which means I would not be using it for even one day yet have to pay the entire annual fee. No one on site can help--they give you an email address of a manager to see if this fee can be waived. The manager Alberto never replied to the email to acknowledge you.
kim curtis
May 30, 2018 10:25
So unhappy after I went to cancel the stated they were going to charge me an annual fee for the entire year I wasn't going to use. I canceled before the first of the month, which means I would not be using it for even one day yet have to pay the entire annual fee. No one on site can help--they give you an email address of a manager to see if this fee can be waived. The manager Alberto never replied to the email to acknowledge you.
Carolina Calderon
May 13, 2018 21:31
Love this gym ! Friendly staff ...need more equipment. ..people will literally stay on one machine for 45 min and theres only one
meys cobos
April 19, 2018 15:14
Planet Fitness really makes it a pain to deal with your membership, and force you to go into the home office to cancel your membership. I asked for a refund at this home gym (just for the last month, I hadn't used the gym in months, and my year had already expired), and they told me that I would have to go to corporate. I reached out to customer support, and they said "Planet Fitness clubs are independently owned and operated, and it's at the discretion of club management to offer refunds and/or waive fees associated with a membership." I don't really like being blatantly lied to by the management, and I won't ever recommend anyone here due to these shady practices.
Ashley Wagoner
March 19, 2018 15:05
SCAM FITNESS!!!! I signed up for 1 year and they "conveniently " enrolled me for ANOTHER year. when i called to dispute it they said "well you know what you signed up for" after i jumped through 101 hoops to cancel my membership they still charged me for an additional month. If you sigh up for a membership here you're signing up FOR LIFE entill you go into your home gym to cancel. Expect your customer service to be along the lines of a cable company.
Jeremy Christle
March 9, 2018 11:22
I love Planet Fitness!! They do a much better job of charging me to go than me actually going. But in all seriousness the equipment always seems pretty new and fresh, I enjoy the culture and Vibe of the gym, I really do never feel judged. Sometimes I catch myself starting to grunt when I'm really getting on the weights, and I have to stop myself before the lunk alarm goes off. The $20 a month membership really is worth it because you can go to any location and you can use the massage chair, tanning beds, and waterboarding massage table.
Antonio Ortega
March 8, 2018 08:35
Nice gym, clean, lots of machines. Need heavier dumbbells. Great staff.
Furious Howitzer
February 11, 2018 10:01
It's a planet fitness. I guess it's one of the larger ones I have been to. It's clean enough, but you shouldn't expect much for $10/month.
Red Dog
February 2, 2018 04:07
If you join pf you will be paying 10 bucks a month forever plus a yearly fee.
Even if your club closed they will transfer it to the closest no one. Even if you moved somewhere that has no pf they bill you.
They say go by club or send certified letter. You can do this but it won't matter. I've been a member in two towns and they never stop billing you no matter who you talk to or what letter you send.
Go to your bank and stop payment!
Jacob Mickelson
December 22, 2017 12:27
I really enjoy this planet fitness. I typically go in to lift weights and everyone at the front desk is very friendly and the equipment is almost always available and never too crowded. Also very affordable!
Joe Evans
November 29, 2017 21:04
I recently joined at this location. The staff seems very helpful and willing to explain equipment. I've been to quite a few gyms and this one is perfect if you feel like getting in shape without all the extra gym nonsense. The location is clean and fir the price you really can't find a better deal in town. This location is open 24 hours so you can always find time to workout.
Nolan and Maryanne Wetterling
November 29, 2017 10:26
With the black card, my husband and I can enjoy the gym together. The equipment is great, we usually use the 30 minute circuit. at 5pm there are lots of openings on the equipment. Showers are nice, staff is friendly.
Lorac Nnyl
November 21, 2017 09:23
Great local fitness club with clean facilities and great coaches. This not a fancy club with lots of large classes and amenities that I don't use. This may be why their monthly dues are very reasonably priced. It would be nice to add a yoga class to the Planet's schedule. Keep up the good work and keep providing a great team of trainers. Thank You!
Tina Enriquez
October 20, 2017 11:35
I love this place! Everyone is so helpful and happy to see you. It's never crowded when I go and there are plenty of equipment for everyone. I never have to wait to use anything.
Poky Campbell
October 20, 2017 11:35
Horrible facility. Staff and owner provide no customer service at all. After you provide them with a letter to cancel your membership. They treat you like garbage and how dare you leave. Then they still charge you after following all cancelation policy and crossing your t's and dotting your i's. DO NOT GET A MEMBERSHIP HERE BEWARE. Bathrooms are filthy, stink, and are appalling. The lunk alarm should be used on the mamager and owner.
Courtney Smith
October 20, 2017 11:35
Great equipment and a great staff. No complaints
Xose Yxquierdo
October 20, 2017 11:35
Even though the price is really good and they keep all the equipment up to date, the establishment feels cramped. Still, Planet Fitness is my go to gym for the price and convenience.
Brittany Burnette
October 20, 2017 11:35
I love this gym. The staff is friendly and professional. They keep it very clean and sanitized. Prices are very responsible. There is no child care, but I go when my child is at school so that's not an issue for me. I highly recommend this gym!
Caiti Malloy
September 6, 2015 12:04
I normally go to the Planet Fitness out at the Y in the Oak Hill area, but am forced to use this gym on Saturdays since the one at the Y doesn't open until later. The staff is really friendly but other than that this gym needs A LOT of help...
The abs/stretching area is tiny... if theres more than 3-4 people on the mat at one time you're basically on top of each other.
The machines need to be replaced or at least maintained. I literally hop from elliptical to elliptical trying to find one that doesn't sound like its about to fall apart during my workout.
The massage chairs and bed are broken... or just suck. I use the ones at the Y almost daily and can tell a huge difference in quality.
And worst of all.... the women's locker room is FILTHY! I have recently started avoiding it all together, but being able to shower at the gym is convenient and saves me time from running home then to work. There is almost always one or two bathroom stalls "out of order" aka clogged. The showers rarely (if ever) get cleaned... they look grimy and the chunks of other peoples hair is less than appealing. This past weekend I saw 2 roaches hanging out in the locker room and there are always gnats flying around.
Also, the shower heads are terrible. The two that are actually attached have very little water pressure so it takes forever to get the shampoo out of your hair and the one shower head that has enough pressure is inconveniently hanging by some random persons hair tie because there is no way for it to hang up on its own (see pictures).
Long story short, this is a great gym they just need to get their "stuff" together and hire a cleaning crew and someone to maintain the machines.
Until then, I'll be sticking to the location at the Y.