Hung Nguyen
October 20, 2017 15:34
I lost my purse (together with few other customers) today between 3:30-4:30. Called police, the officer said there are about 10 report of lost (broken lockers) in the last few weeks at the same location. There is no warning anywhere about the past broke in. Management is not helpful. Some of employees assisted in reporting to police. If there are 10 or more reports of locker broken in last few weeks and no significant responses/actions by management, this is unacceptable. If there is camera, the office should review and report any suspect to the police. Do not tell me the camera is just use by corporate office!
Furthermore, our membership is month-by-month, after the locker was broken on July 31st, next day August 1st, stop by to cancel our memberships, cancellation is not effective till OCT 24th. RIFF OFF!
THERE SHOULD BE MORE WARNING AND RESPONSE FROM MANAGEMENT/OWNER OF THE LOCATION.