| Tue | 05:00 am -11:00 pm |
| Wed | 05:00 am -11:00 pm |
| Thu | 05:00 am -11:00 pm |
| Fri | 05:00 am -11:00 pm |
| Sat | 07:00 am -08:00 pm |
| Sun | 08:00 am -08:00 pm |
It's a nice and organized place and I think you should go there
Great facilities. Nice folks. Always looking to help u out before making a quick buck off u!
I just wish this gym had more functional fitness equipment. More kettlebells, squat racks, etc.
I just wish this gym had more functional fitness equipment. More kettlebells, squat racks, etc.
I'm giving one star coz I can't give 0.. these people are there to make people fools. They will always overcharge you.. I signed up for 9$ and I was being charged $11.90 each month that was still okay but the time I joined, I confirmed 3 times that annual fees is $40 but after 45days they charged me $54. And when I asked them, guy who signed me up said he told me it's $49.99 which is a lie.. I confirmed three times and he said annual fees is only $40, but he denied that conversation. This gym is just not worth your business. I'm a student and I can't sign up without confirming the amount because I simply can't afford overpaying. But if u still wanna join this gym make sure you read amounts yourself on each paper before signing up, they tell u less and get signatures on more amount. They did same thing to my sister but I'm not gonna write that story..I just cancelled my membership today..I would rather pay more somewhere else, at least I would know how much I'm going to pay. JUST DO NOT JOIN THIS GYM. ITS NOT WORTH YOUR MONEY.
I'm giving one star coz I can't give 0.. these people are there to make people fools. They will always overcharge you.. I signed up for 9$ and I was being charged $11.90 each month that was still okay but the time I joined, I confirmed 3 times that annual fees is $40 but after 45days they charged me $54. And when I asked them, guy who signed me up said he told me it's $49.99 which is a lie.. I confirmed three times and he said annual fees is only $40, but he denied that conversation. This gym is just not worth your business. I'm a student and I can't sign up without confirming the amount because I simply can't afford overpaying. But if u still wanna join this gym make sure you read amounts yourself on each paper before signing up, they tell u less and get signatures on more amount. They did same thing to my sister but I'm not gonna write that story..I just cancelled my membership today..I would rather pay more somewhere else, at least I would know how much I'm going to pay. JUST DO NOT JOIN THIS GYM. ITS NOT WORTH YOUR MONEY.
Absolutely worst experience trying to ask about a bill I was charged for, when it was something I took up in the first place based on the word of one of their employees and they have completely blindsided and cheated me. Also, good luck to anyone trying to cancel, they will take your money and then some and only then send you off.
It has workout stuff. Kathryn Jessica and Stacy are great staff in the morning kids club. They get a 10
It has workout stuff. Kathryn Jessica and Stacy are great staff in the morning kids club. They get a 10
Okay first off, the 9.99 a month flyer they send you in the mail is just to get you in the door. When i signed up they told me you can get the 9.99 a month but you have pay to
first and last month, i thought okay that seems reasonable. Turns out the monthly payment is 22.99, so the guy lied to me. I found out about it going through my bank statements. To me thats unethical, so i decide to go into the gym and cancel my membership simple, right? Well the guy behind the counter tried to sway me to stay by offering me the 9.99 plan. I said no, i just would rather cancel. He tried to say the guy who signed me up no longer works and that he's the new general manager. I said no, please cancel it. Then thats when the guy got all huffy and rude. Tried to say i did nothing to him and that I shouldn't be rude like that, wow seriously? At no point did i raise my voice or tell the guy to hurry up, i didn't argue with him, it wasn't worth it. I can only speak about my experience with this gym, I'm not sure if the other gyms are like the guys here.
Great value for what you pay, its usually not to busy at what would be peak times for other gyms and even the lift bros that live in the gym here are pretty cool, over all a pretty decent gym, alot of other reviews are talking about how hard it is to get out of your membership, problem is all gyms are like that, even Fitness Connection makes you send you cancellation by mail.
Great facility, lots of equipment. Atmosphere is casual, not stuffy. Has showers and lockers and a little daycare tucked in a corner. Staff is friendly and helpful. My trainer isn't too sadistic either, which makes working out more fun.
This gym is honestly underrated. It makes Fitness Connection look like a complete joke. You walk into FC and it is constantly crowded. I can never use any of the machines I want because kids are constantly using it and spending upwards of 15+ minutes per machine (while on their phone most of the time). While at TFF, I can use any of the machines I desire without waiting for the most part. The staff is very friendly and the front desk workers always make me welcome. The trainers are exceptional. If you go to this gym I would recommend investing some money into personal training. It is much better than simply working out on your own because you can have a professional personally guide you along through workouts catered for yourself. The gym is always clean and they have everything I need to workout. I would recommend this gym to anyone who wants a clean, friendly, and stress free environment.
Great facility. Always clean, never over crowded, and diverse member base. Always feel comfortable here unlike other places I have been before. Staff is always friendly and there are some great personal trainers on staff for those that need help. Will be a member as long as I live in Allen
Buyer Beware!!!!! This place is a complete joke! Thank the Lord above we found Fitness Connection! (which is 5 times the gym and professional run) We have cancelled our membership twice (per they're instruction Texas Family Fitness) and they still call and harass us for payment. We had to block them from our bank account and withdrawing payments. We contacted the BBB for assistance with these people and Texas Family Fitness didn't bother to respond to them. Please see below.
Complaint ID#: 91423575
Business Name: Texas Family Fitness
The Better Business Bureau has made several attempts to contact the business regarding the above referenced complaint. We regret to inform you that the company has not responded within the normal 22 day timeframe and accordingly we are closing the complaint as Unanswered.
The Better Business Bureau develops and maintains Reliability Report ratings on companies in our service area. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the company's failure to promptly give attention to the matter will be reflected in the report we give to consumers about them.
If the company has contacted you in the interim, please notify the BBB immediately.
Sincerely,
Dispute Resolution Department
BBB Serving North Central Texas
Just signed up at TFF. Sales staff was thorough and fast...no high pressure. The club was super clean, and the equipment is state of the art. Very refreshing compared to 24hr.
Kind of small, only way to get in for a competitive price compared to other gyms is through their "family add on" deals where you can add a family member without the enrollment fee.
As good of a family gym as you can ask for. The lifting equipment is sturdier than Fitness Connection down the street and much nicer gym rats.
Buyer Beware!!!!! This place is a complete joke! Thank the Lord above we found Fitness Connection! (which is 5 times the gym and professional run) We have cancelled our membership twice (per they're instruction Texas Family Fitness) and they still call and harass us for payment. We had to block them from our bank account and withdrawing payments. We contacted the BBB for assistance with these people and Texas Family Fitness didn't bother to respond to them. Please see below.
Complaint ID#: 91423575
Business Name: Texas Family Fitness
The Better Business Bureau has made several attempts to contact the business regarding the above referenced complaint. We regret to inform you that the company has not responded within the normal 22 day timeframe and accordingly we are closing the complaint as Unanswered.
The Better Business Bureau develops and maintains Reliability Report ratings on companies in our service area. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the company's failure to promptly give attention to the matter will be reflected in the report we give to consumers about them.
If the company has contacted you in the interim, please notify the BBB immediately.
Sincerely,
Dispute Resolution Department
BBB Serving North Central Texas
Great facility. Always clean, never over crowded, and diverse member base. Always feel comfortable here unlike other places I have been before. Staff is always friendly and there are some great personal trainers on staff for those that need help. Will be a member as long as I live in Allen
The gym has plenty of exercise equipment for every type of athlete. Tons of cardio machines including elliptical, stair climbers, treadmills, etc. Lots of strength training equipment. I'm currently paying close to $15 a month so that's not bad at all. My only gripe is that some of the equipment is starting to show signs of heavy wear/tear which is expected but there's no excuse to leave cracked padding on machines for so long. It starts to hurt after a while. Recommended.
