| Mon | 05:00 pm - 08:00 pm |
| Tue | 05:00 pm - 08:00 pm |
| Wed | 05:00 pm - 08:00 pm |
| Thu | 05:00 pm - 08:00 pm |
| Fri | 05:00 am - 11:00 am |
| Sat | 07:30 am - 11:45 am |
| Sun | 09:00 am - 12:00 pm |
I purchased a Groupon and found it very easy to set up my 1 month pass; I received a response in less than 24 hours of sending an email. This morning was my first class, and it was wonderful! Hannah is a strong and encouraging instructor. It was definitely a challenging workout, but I am excited to go back for more sessions.
I purchased a Groupon and found it very easy to set up my 1 month pass; I received a response in less than 24 hours of sending an email. This morning was my first class, and it was wonderful! Hannah is a strong and encouraging instructor. It was definitely a challenging workout, but I am excited to go back for more sessions.
I guess as long as you've purchased regular classes and paid full price; then you're treated well. Just don't expect the same treatment if you purchased the classes through the Groupon promotion.
I made the mistake of the latter. Per the Groupon instructions, I signed up on the website, sent an email to the business, and waited for my account to be credited. I received two enthusiastic phone calls and a text from someone at the business welcoming me and asking if i needed assistance with signing up classes. I was excited about the customer service at first but once I stated that I was a Groupon customer, I was immediately treated like second class citizen.
I was then told that only the owner could address Groupon credit and to wait for a response to the email that I sent the business. No further offer of assistance was given. Days go by and I received several mailer daemon's indicating that the email for Pure Barre is not correct.
I texted the same number which was previously so helpful to verify if I had the correct email and was told "yes". However my email consistently kept bouncing back. Clearly, no one at Purre Barre-Allen cares about my business. I suggest that Purre Barre-Allen removes their Groupon promotion if they do not intend to honor it or be helpful to those customers. I'm very disappointed and will be trading my Groupon for something else
I guess as long as you've purchased regular classes and paid full price; then you're treated well. Just don't expect the same treatment if you purchased the classes through the Groupon promotion.
I made the mistake of the latter. Per the Groupon instructions, I signed up on the website, sent an email to the business, and waited for my account to be credited. I received two enthusiastic phone calls and a text from someone at the business welcoming me and asking if i needed assistance with signing up classes. I was excited about the customer service at first but once I stated that I was a Groupon customer, I was immediately treated like second class citizen.
I was then told that only the owner could address Groupon credit and to wait for a response to the email that I sent the business. No further offer of assistance was given. Days go by and I received several mailer daemon's indicating that the email for Pure Barre is not correct.
I texted the same number which was previously so helpful to verify if I had the correct email and was told "yes". However my email consistently kept bouncing back. Clearly, no one at Purre Barre-Allen cares about my business. I suggest that Purre Barre-Allen removes their Groupon promotion if they do not intend to honor it or be helpful to those customers. I'm very disappointed and will be trading my Groupon for something else
I attended my first class today and it was fantastic. Post chemo, radiation, mastectomy, hysterectomy and ACL replacement - 30+ surgeries in 4.5 years, I was looking for group exercise to get moving again. Trying to adjust to a 60 pound weight gain along with all of the other issues seemed impossible. Pure Barre - Amanda, THANK YOU!!! I'm sure I'll be sore and stiff tomorrow but I will definitely be back! The staff and the women attending the class were so friendly and welcoming. I cannot say enough. Thank you! Thank you! Thank you!
I attended my first class today and it was fantastic. Post chemo, radiation, mastectomy, hysterectomy and ACL replacement - 30+ surgeries in 4.5 years, I was looking for group exercise to get moving again. Trying to adjust to a 60 pound weight gain along with all of the other issues seemed impossible. Pure Barre - Amanda, THANK YOU!!! I'm sure I'll be sore and stiff tomorrow but I will definitely be back! The staff and the women attending the class were so friendly and welcoming. I cannot say enough. Thank you! Thank you! Thank you!
I attended my first class today and it was fantastic. Post chemo, radiation, mastectomy, hysterectomy and ACL replacement - 30+ surgeries in 4.5 years, I was looking for group exercise to get moving again. Trying to adjust to a 60 pound weight gain along with all of the other issues seemed impossible. Pure Barre - Amanda, THANK YOU!!! I'm sure I'll be sore and stiff tomorrow but I will definitely be back! The staff and the women attending the class were so friendly and welcoming. I cannot say enough. Thank you! Thank you! Thank you!
