Open Now
- Address:4827 N Broadway St, Knoxville, TN 37918
- Phone:(865) 687-2323
- Website:http://www.planetfitness.com/gyms/knoxville-broadway-st-tn-1142
- Rating:3.9
- Hours:24 hours
Planet Fitness
Reviews
Rated 3.9/5 based on 29 customer reviews.
Honey Puffkins
May 18, 2020 08:02
I tried to email this complaint but there isn't one listed so I guess it will be public.
I went to the gym this morning in hopes to start my routine back but your location is REQUIRING a mask during workout? I overstand the dynamics that the pandemic has brought about but that I don't agree with in a gym setting. Everyone there is secreting their toxins so if anyone has it we're going to get it face mask or not. I see people's sweat drip on the electronics and on the floor as well as my own which is why I do agree on the extensive sanitation, but even with a face mask on its airborne so that means there is a possibility it can get in ANY orifice including the eyes. I don't see anywhere in this email that mentions that we must wear a mask and CDC urges only those that are MORE SUSCEPTIBLE to sickness to wear a mask. Let's not forget the fact that its barely summer and already pushing 100 degrees. Research also show that face masks reduce the performance of a workout and restricts breathing to make the lungs work harder, causes headaches and lowers blood oxygen levels which reduces immunity which is counterproductive to your purpose of allowing people to workout. I overstand the staff wearing masks because they are there for prolonged periods of time but if you're THAT worried about it to where you're requiring customer to do so then you need to remain closed. Let's also not forget the fact that the ONLY face masks that reduce the spread of disease is an approved N95 mask and the mass majority have thin cloth or handmade masks which has NO protection of keeping your breath completely in anyways. It may not matter to you since I'm only one customer probably out of a million, but I will be looking into cancelling my account with your company if this becomes a prolonged thing. BTW most of everyone on the treadmill DID NOT have a mask on when I walked in.
Thank you for your time.
Cole
March 20, 2020 15:40
Called regarding the executive order that was just put in place to close down gyms. I was told I would not be given a refund (our membership was cancelled not frozen) for the next month that my family has paid for. They will be getting a report from the better business bureau.
54vonn .
March 1, 2020 23:40
They almost have every kind of work out machines you can name, friendly people who work there,and very helpful. Make an appointment for a friday to get a tour and get your questions answered. Wonderful place.
Russ Barnett
February 15, 2020 09:11
I'm an older person. I can exercise at a level that is good for me. There are always a goodly number of younger folks but, most I meet are friendly or are pretty well single minded. Equipment is kept in good shape, classes can help with your regimen.
kenny w copley
September 19, 2018 15:09
Great place to work out at had a nice workout last night
Michael McIntyre
August 15, 2018 21:15
Nice gym. Spacious. Lots of TV's. I just wish they offered more classes during the evenings.
A Google User
August 15, 2018 21:15
Nice gym. Spacious. Lots of TV's. I just wish they offered more classes during the evenings.
Mia Nicely
August 4, 2018 06:06
Some of the work out equipment did not work, the last time I was there. I want to go back to work out again, cause the staff is good people.
A Google User
July 6, 2018 16:50
Has been my gym for years now. The staff is always friendly and the facilities clean and well maintained. I certainly can't complain for only $10 a month. It does get crowded on weekdays from 3-7pm, but that's to be expected of almost any gym.
Kevin Fowkes
July 6, 2018 16:50
Has been my gym for years now. The staff is always friendly and the facilities clean and well maintained. I certainly can't complain for only $10 a month. It does get crowded on weekdays from 3-7pm, but that's to be expected of almost any gym.
Dana Gamby
July 4, 2018 08:46
Always clean, friendly staff, plenty of parking. Great place to get your sweat on for cheap.
Zachary Evans
May 31, 2018 15:37
Very disappointed when I went to cancel my membership of 2 years I was informed I would have to pay my annual fees because I did not cancel within a week of them being due. I still had two days before they came due. I am still trying to comprehend how this makes any sense to charge someone a fee for the year when they are no longer a member. It is frustrating they have such an absurd policy. I hope someone will learn from my misfortune and cancel as soon as possible to avoid this.
A Google User
May 30, 2018 21:49
Extremely friendly staff who will remember you by name and are always willing able to answer any questions and even rib you if you haven't been showing up for a few days :D !!
Daniel Hodge
May 30, 2018 21:49
Extremely friendly staff who will remember you by name and are always willing able to answer any questions and even rib you if you haven't been showing up for a few days :D !!
Nasiya Awolowo
April 17, 2018 12:30
This planet fitness sucks. I was told I was canceling my black card membership by a staff member and they charged me the next month. They would not give me my money back. I haven't been to that gym in almost a year so I was waiting to cancel my membership for a whole year for free. They told me I had to pay a cancellation fee of $58. I will never go to this gym ever again and I advise no one else go.
A Google User
April 1, 2018 10:40
Been a member for several months and the place never ceases to disappoint. Last time I was in there the toilets were gross, paper towels were out in over half the gym, and for God's sake, can you not fix the towel/clothes hangers in the showers!? They also took out the light dimmers in the black card area which I liked. Morristown is kept up much much better and has better machines.
Joseph Bennett
April 1, 2018 10:40
Been a member for several months and the place never ceases to disappoint. Last time I was in there the toilets were gross, paper towels were out in over half the gym, and for God's sake, can you not fix the towel/clothes hangers in the showers!? They also took out the light dimmers in the black card area which I liked. Morristown is kept up much much better and has better machines.
Bonita Kinsinger
March 31, 2018 01:59
I only go into to use the treadmill. Being in this particular location is always a good experience for me. Everyone is cordial. It's clean, smells good, is open and well lit.
rebecca bowles
March 9, 2018 20:49
I go to this gym every single day . It is always clean and the staff is incredibly helpful and friendly . I have had several memberships over the years over many states and clubs and this one by far is setting the standard high .
Jim Whedbee
February 23, 2018 20:04
This is one of the cleanest public places in Knoxville, much less a gym. Lots to do! Friendly staff.
rick mathews
January 18, 2018 12:23
I've worked out for years.. Understanding a gyms purpose they have a good concept except for pizza night once a month...! They need a steam room an sauna.. even if they made it like a tanning room an only allowed a 15 min stay time for each.
Keith Leonard
December 22, 2017 00:20
I've been going for five months now with the top-tier package, which is only around $20 per month. The experience has been consistently good. Machines and services are in great shape. Very happy with my membership.
Matthew CK
December 21, 2017 19:10
Always so clean, and the crew they have running the place are exceptional friendly and actually care. Isha is the best. (Edited)- this gym DOES have free weights, I have been a member 2 yrs and they have literally everything a person young or old would need to workout- Matthew Woodward CK
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clint Miller
October 25, 2017 07:25
What you expect for $10 a month plus more no free weights mostly machines. I joined to run indoors when it's hot and too cold outside equipment is new and up to date never being worked on showers and locker rooms are clean. It's $10 a month my expectations were met I go late night or early morning after work like 5pm till 9pm crowded as can be.
Matthew McMillan
October 25, 2017 07:25
Good starter gym. Had to use the heaviest barbells they had. No free weights for newbies I guess. Great for people who need a gym or are new to lifting.
Angie Meyer
October 25, 2017 07:25
Always pleasant staff. Clean. Well stocked. I love it here!
Rebecca Williams
October 25, 2017 07:25
Love the color. Place is kept clean. Great selection on TV's.
Raymond Jacobs
October 25, 2017 07:25
This facility is wall to wall with the latest equipment, so even when they are super busy there are enough machines for everyone!
Also, this particular location is kept immaculate...And lastly, the staff members are top notch here, and one in particular, Justin Jacobs, is AWESOME! Even while he's busy cleaning the facility he still manages to answer any questions you may have, and he does it all with a friendly smile on his face and a spring in his step!
So go visit and look at the rest, then come join the BEST!!!
Matthew Chung
May 28, 2017 10:37
This is the nicest one in knoxville.