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- Address:5731 Western Ave, Knoxville, TN 37921
- Phone:(865) 333-5327
- Website:http://www.planetfitness.com/gyms/knoxville-western-avenue-tn-1349
- Rating:4.1
- Hours: 24 hours
Planet Fitness
Reviews
Rated 4.1/5 based on 32 customer reviews.
high speed corvette
May 19, 2020 18:12
Great place to work out
Elizabeth Myers
January 19, 2020 19:57
I love my gym. Well maintained good selection of equipment and friendly staff.
Aaron Duncan
January 18, 2020 23:26
I was anti planet fitness for years but you know what? Spacious facility and polite staff and convenient as hell with a ton of amenities and gimmicks....its really not that terrible.
Robert McCulley
November 21, 2019 10:49
Best for the money. Great atmosphere
Dimitri Yacoub
October 29, 2019 00:33
It appears that I have been lied by the staff when I signed up. I specifically asked person who was handling my membership to make sure that it is only 12 month long and does not roll over indefinitely. He assured me multiple times that I have absolutely nothing to worry about, and that there will not be anything of that nature unlike other gyms. He added that if I wanted to cancel it even sooner, I could bring cash and close my membership anytime.
I ended up moving to a different location far away from gym and remembered what guy at front desk promised. It is now 3 years later, and I discovered that despite me moving to a different addresses, Changing credit card and being out of original 12 month contract I was still charged for last 2 years.
Samuel Parkman
July 12, 2019 17:47
This is a basic gym that meets most needs. The black card lounge is pretty decent but I wish they had a sauna. The equipment is maintained and when broken repaired in a timely manner. The bathroom and locker room facilities are well kept and readily available. Overall for $20 a month I think it's well worth it.
adam pierce
September 24, 2018 08:00
Great gym. Always clean and never too packed.
Noah Birge
September 5, 2018 10:29
Lots of equipment (minus squat racks and benches), but still very affordable
A Google User
July 24, 2018 09:21
Clean gym with great equipment! Staff is friendly and helpful, and massage chairs, tanning, and total body enhancement machines are awesome.
Sheri Race
July 24, 2018 09:21
Clean gym with great equipment! Staff is friendly and helpful, and massage chairs, tanning, and total body enhancement machines are awesome.
Michael Florentine
July 18, 2018 14:53
Last night, I decided to join my bud for a run after splitting a pizza and sitting around like a potato the day before. It almost creeps me out that the whole place is covered in purple & yellow-- but it can be easily ignored since all the machines are clean and in working order. My OCD friends would get a kick outta this place.
They sell locks, soap, bottled water and other little things like headphones and timers at the front desk. I figured with that huge membership fee, that new members should get one of each for free. They do offer a pizza day & bagel day once a month though. Weird... equipment isn't free but carbs are?
I also didn't like the company's trust: They advertise $10 or $20/month, but that doesn't include the $120 membership fee & the fact you have to submit your checking account number as collateral. No one can really "cancel anytime". I guess they lost too many members from cancelling credit cards they couldn't charge.
The staff is awesome though-- I'm glad PF doesn't hire buff douchebags you see at the bar. But I can't afford to give out my checking account if it suddenly zeros out.
A Google User
July 18, 2018 14:53
Last night, I decided to join my bud for a run after splitting a pizza and sitting around like a potato the day before. It almost creeps me out that the whole place is covered in purple & yellow-- but it can be easily ignored since all the machines are clean and in working order. My OCD friends would get a kick outta this place.
They sell locks, soap, bottled water and other little things like headphones and timers at the front desk. I figured with that huge membership fee, that new members should get one of each for free. They do offer a pizza day & bagel day once a month though. Weird... equipment isn't free but carbs are?
I also didn't like the company's trust: They advertise $10 or $20/month, but that doesn't include the $120 membership fee & the fact you have to submit your checking account number as collateral. No one can really "cancel anytime". I guess they lost too many members from cancelling credit cards they couldn't charge.
The staff is awesome though-- I'm glad PF doesn't hire buff douchebags you see at the bar. But I can't afford to give out my checking account if it suddenly zeros out.
Bonnie Knox
June 17, 2018 07:17
Love the convenience, great machines and extras (tanning beds, massage beds and chairs), but when I had questions, the staff at the location I went to acted like they had better things to do and shouldn't be bothered.
Kaylon Toy
June 12, 2018 08:08
I love this gym! It's always clean and the staff is very friendly.
A Google User
May 24, 2018 21:20
Great gym , the staff for the majority are nice and helpful. The staff should be paid more. It would help keep good staff. I would pay a dollar or two more per month if it would go directly to staff wages.
mike Reed
May 24, 2018 21:20
Great gym , the staff for the majority are nice and helpful. The staff should be paid more. It would help keep good staff. I would pay a dollar or two more per month if it would go directly to staff wages.
lreese6787
May 5, 2018 23:27
I have been very pleased with pricing, staff,and cleanliness of this location. I would definitely recommend for anyone who is looking for a gym.
Kayla Gourley
April 17, 2018 22:59
Great staff and very clean.
John p. Sorg
March 29, 2018 13:47
Clean facility knowledgeable trainer
A Google User
March 16, 2018 13:45
I've been to a vast number of gyms in my time, but I can safely say that Planet Fitness exceeds the expectations I've grown accustomed to. The staff is friendly and engaging, and incredibly professional. As a Black Card member of this gym, you can expect unlimited uses of all amenities. Whether getting a tan is your bag, or a massage is your crutch, or sweating to increase health, you're always the top priority. The no nonsense, no bully, judgement free outlook that they imprint into their slogan is in full effect. No one looks your way, unless you need help, and almost all members have a sixth sense when it comes to your needs.
All in all, this is a fantastic place to spend time.
Justin Suddreth
March 16, 2018 13:45
I've been to a vast number of gyms in my time, but I can safely say that Planet Fitness exceeds the expectations I've grown accustomed to. The staff is friendly and engaging, and incredibly professional. As a Black Card member of this gym, you can expect unlimited uses of all amenities. Whether getting a tan is your bag, or a massage is your crutch, or sweating to increase health, you're always the top priority. The no nonsense, no bully, judgement free outlook that they imprint into their slogan is in full effect. No one looks your way, unless you need help, and almost all members have a sixth sense when it comes to your needs.
All in all, this is a fantastic place to spend time.
John p. Sorg
February 28, 2018 17:07
Clean facility knowledgeable Trainor
Jason Jeffries
February 5, 2018 21:22
If I could give this place negative stars I would just for being planet fitness !!!! I called to ask a question a simple question and the ass hat behind the counter wants to argue.
Matt Young
February 1, 2018 21:30
Overall very clean. I normally go late at night and it seems like there is always cleaning going on which is good. I would like to recommend they install new and additional hooks in the men's showers. The "hooks" and I use that term loosely are mostly coming out of the wall or don't hold anything. I have to take my own suction cup hooks with me to hang my towel and bag on when I'm using the shower.
Shaun Mcneal
October 25, 2017 07:23
Great gym and nice atmosphere also staff is very nice and helpful with no judgment ty planet fitness
thestoryofaubree
October 25, 2017 07:23
Well...I signed up for the black card on 7/13/17 and decided to make this location my home gym since its closest to my partment. Today is 7/15/17 and I maybe already cancelling my membership due to RUDE staff. First of all, my family and I moved to Knoxville late last year so we are still fairly new to the area and don't know very many people. I signed up online on the 13th and picked up my welcome info and card on the 14th. My husband is a very popular and upcoming barber in the area and works 60-70+ hours on his feet every week and was excited to hear that Planet Fitness has massage chairs because he is in pain a lot. So after I got my information and came home, my husband wanted to go check out the gym and sit in the massage chairs. This is where it went from a positive experience to a VERY NEGATIVE experience fast. When we came back to planet fitness last night, my daughter (she's 3) and I sat in the car while my husband went inside. He returned within minutes. He said he walked in, scanned the card, and went straight to the massage chairs. He didn't want to workout, he just wanted to sit and get some relaxation. First, the employee (it was a guy) came up to him and called him BIG DOG instead of SIR. I thought there was no gym intimidation at Planet Fitness? Second, he said "you are using your GIRLS card" Ummm...I am his WIFE and he actually pays for the black card membership for me (I am a stay at home mom) when you can have UNLIMITED GUEST and technically I was there, I was just in sitting in the parking lot with our child since we have NO BABYSITTER. Third...he showed him that there are CAMERAS EVERYWHERE. So are you insisting my husband is a thief or a criminal? So my husband tells me this and I'm so infuriated. So I'm not sure why your employee had to be so nasty and rude to my husband and try to embarrass him in front of others. Planet fitness stands by making people feel comfortable and no gym intimidation, but yet it was the worst experience and I literally just signed up 2 days ago. I'm not sure if I'll be keeping my membership. I'm writing this review because I want my husband and I voice to be heard that it was one of the most disrespectful experiences we've had here in Knoxville.
Cayci Vandergriff
October 25, 2017 07:23
LOVE this location. Unfortunately, this isn't my home location but I will be switching to this one. Staff is SUPER friendly and everything is always really clean!
Stan Shrader
October 25, 2017 07:23
Love the theme of this workout place and their equipment. Especially the hydro massage beds. Great price also at $20 per month.
anjelica nevins
October 25, 2017 07:23
Very clean gym. The equipment is excellently maintained. The staff is professional and helpful. It seems that everyone that goes to the gym had the general consensus to be respectful of others. It really feels like a judgement free zone as their ads say.
thestoryofaubree
July 15, 2017 04:20
Well...I signed up for the black card on 7/13/17 and decided to make this location my home gym since its closest to my partment. Today is 7/15/17 and I maybe already cancelling my membership due to RUDE staff. First of all, my family and I moved to Knoxville late last year so we are still fairly new to the area and don't know very many people. I signed up online on the 13th and picked up my welcome info and card on the 14th. My husband is a very popular and upcoming barber in the area and works 60-70+ hours on his feet every week and was excited to hear that Planet Fitness has massage chairs because he is in pain a lot. So after I got my information and came home, my husband wanted to go check out the gym and sit in the massage chairs. This is where it went from a positive experience to a VERY NEGATIVE experience fast. When we came back to planet fitness last night, my daughter (she's 3) and I sat in the car while my husband went inside. He returned within minutes. He said he walked in, scanned the card, and went straight to the massage chairs. He didn't want to workout, he just wanted to sit and get some relaxation. First, the employee (it was a guy) came up to him and called him BIG DOG instead of SIR. I thought there was no gym intimidation at Planet Fitness? Second, he said "you are using your GIRLS card" Ummm...I am his WIFE and he actually pays for the black card membership for me (I am a stay at home mom) when you can have UNLIMITED GUEST and technically I was there, I was just in sitting in the parking lot with our child since we have NO BABYSITTER. Third...he showed him that there are CAMERAS EVERYWHERE. So are you insisting my husband is a thief or a criminal? So my husband tells me this and I'm so infuriated. So I'm not sure why your employee had to be so nasty and rude to my husband and try to embarrass him in front of others. Planet fitness stands by making people feel comfortable and no gym intimidation, but yet it was the worst experience and I literally just signed up 2 days ago. I'm not sure if I'll be keeping my membership. I'm writing this review because I want my husband and I voice to be heard that it was one of the most disrespectful experiences we've had here in Knoxville.
Shaun Mcneal
June 27, 2017 21:03
Great gym and nice atmosphere also staff is very nice and helpful with no judgment ty planet fitness
anjelica nevins
January 4, 2017 18:56
Very clean gym. The equipment is excellently maintained. The staff is professional and helpful. It seems that everyone that goes to the gym had the general consensus to be respectful of others. It really feels like a judgement free zone as their ads say.