A Google User
January 25, 2018 10:13
I bought an unlimited month special deal for new clients on the MindBody app. I think I paid $39. I was a little confused when the deal showed up in my app because it had an expiration date set, and I hadn't planned on using it right away. I emailed the business but didn't hear back. Then, I called and emailed again. It took maybe a week for anyone to get back to me. I think that the owners all have other jobs so that was the reason for the delay, but I like prompt replies. That issue was resolved and all was well.
My first class was on a Sunday. What I didn't know going in is that they have separate entrances depending on what class you're taking. So that was a bit confusing. Especially since the spinning door was locked while the instructor was teaching a pound class in another studio. There isn't really a desk to check in, so I went in with the others waiting outside when the studio was unlocked. I had taken spinning before so I knew roughly how to set up my bike, but no one asked if I was new or needed help. I was kind of waiting for the instructor to approach me, but that never happened. After class, I introduced myself to her, and she apologized for not giving me a proper welcome as a newcomer. She gave me a tour and again all was well.
I did join just for spinning, but they offer a nice array of other classes.
I can't speak to their overall programming. Some positives about their spinning classes: they provide dry towels, bottles of water, snacks, and a cold wet towel infused with peppermint oil at the end. Very nice perks. There is a screen behind the instructor so you have something to look at, but I'm not sure they are taking full advantage of that. Sometimes it's just moving light shapes. I'd rather have a movie on even though we're listening to music not the movie. I found the classes to be good workouts, although every instructor seemed to have their own methodology to counting and sometimes I just couldn't figure it out.
I got a text one day that a class I signed up for was cancelled for being below their minimum amount of people. I'm not sure what that number is. This gave me a bit of concern so I started checking the app before I went to make sure class was still on. Two more classes were cancelled but I received no notification. Personally, cancelled classes really throw me off. I have a very full work out schedule at multiple studios and cancellations hours before don't give me time to readjust and fit something else in. Towards the end of my month there, I woke up for a morning class and was really sick. So I cancelled. I received a $5 late cancel fee within two hours of that. I was not aware of their cancellation policy so that's on me. It did however bother me since they cancelled on me three times. When I asked an owner if he would refund the money on good faith since I lost out on three classes, he did refund the money.
If you live in the area, I would highly recommend this place. They seem very affordable even with their regular pricing.
It is ever so slightly out of my way, so for me it's not worth it to go back. Before spinning, most people are on their phones while warming up so I didn't really get to know any other students. Probably in other group classes, there is more possibility to interact.
Just a heads up, there is only on street parking and meters need to be paid until 6.