A Google User
December 11, 2017 17:14
DO NOT GO TO THIS TERRIBLE GYM.
(1) Personal trainers bother you during your workouts trying to get you to sign up for personal training sessions. Relentless.
(2) Girlfriend who was also a member has horrible toxic mold response when she spends more than 15 minutes in this place. It most likely has serious mold issues. Makes sense because the place is nasty, cramped, and sweaty and the A/C isn't on enough to handle the load. Nothing is cleaned well enough. Plan to get a few skin rashes and/or ringworm within a few workouts, not to mention the breathing problems from the mold. Disgusting.
(3) Management is a bunch of liars. I signed up for a year membership last October simply for use of the salt water pool due to my bad skin. No other salt water pools in the area. Go figure, they shut down the pool less than a month later. I was pissed and tried to get my money back for the 11+ months left of my membership. They refused, but offered me free use of the remaining gym space without it counting against my membership until the pool reopened. It was documented. I then complained roughly every month for a whole year because nobody would give me any updates on the pool and it's reopening date kept slipping. Yeah, a whole year later and it's still not reopened! But now my lease is ending and so I want out of the membership. I tried to reason with management but they refuse to reimburse me for anything and are now saying that my membership has expired since I kept using the gym while the pool was closed. I said, yeah, that was only because of the courtesy that you extended to me since you wouldn't let me cancel my membership and I couldn't use any alternative pool back when you shut the pool down a year ago! They said that my "arrangement" never existed. I was berated and hung up on by two of their managers. So much for the customer always being right. So much for my veteran status meaning nothing to them. It's all about the money. F this place.