| Tue | 05:30 am -11:00 pm |
| Wed | 05:30 am -11:00 pm |
| Thu | 05:30 am -11:00 pm |
| Fri | 05:30 am -10:00 pm |
| Sat | 08:00 am -08:00 pm |
| Sun | 08:00 am -07:00 pm |
I enjoyed the time I was able to attend the gym. Friendly staff and great trainers (Hi Mike F.). The nature of my work kept me from taking full advantage of the facilities. Sorry to leave but my project is over.
Completely agree with the 5-star reviews below. I've been a member for well over a year now, and I love this gym, which is perfect for me. It has everything I need to do the workout I want, and doesn't charge me a bunch of extra money for a bunch of extra stuff. Price is great. It's also totally unpretentious and non-judgmental--the people who work out there are generally fit but it's clear that all are welcome, and it has never felt like people are there to stunt or show off. Everyone's just there to exercise and happy to be doing it. I love that. The membership agreements are straightforward and the staff are friendly. So glad I joined.
This gym is pretty sweet. 1) Great management with Marissa as the manager and everyone there is super friendly and cool. 2) It has everything you need with an upbeat atmosphere/music. 3) It's probably the cheapest gym you'll find anywhere in the city. I looked at 3 other gyms that were 2-4x as expensive. Even without price as a consideration, I actually liked this one the best.
No one from Optimal Sport asked me to write this, I just thought I should because I like what they are doing.
Standard gym with everything you NEED. A bit older machines, but still good. Available through ClassPass.
Awesome gym!
I like the variety of equipment they have which is perfect. Plenty to do so you won't feel like your doing the same thing over and over again Everytime you go!
Staff thier is chill and very helpful.
Overall atmosphere there is good! Well worth stopping by to check out!! Definitely top 5 gyms in the city!!
I was really impressed by how clean the gym is. The staff is very friendly and there is plenty of room to workout. This is by far the best gym in the area...
I was really impressed by how clean the gym is. The staff is very friendly and there is plenty of room to workout. This is by far the best gym in the area...
$29 late fee on membership? Scummy.
EDIT: WOW. The owner left a message on my cell phone bargaining to waive the late fee in exchange for removing my review. Super scummy.
Furthermore, the responses are lies. I have a record one exactly one call from the club AFTER posting this review, a call from someone's cell phone AFTER posting this review, one email reminder, and one call from their payment processor informing me of the late fee.
You know, I'll stop in to make sure I receive a document validating my membership termination. Based on the previous reviews regarding your business and your payment processor, it sounds as though there's more going on here. Your dismissive tone in any negative review of your business and your clear misunderstanding of your own business practices speaks volumes.
* Edit since I cannot respond *
I have text message proof dated Oct, 2017 notifying your then manager that I was still getting charged for my account closed several months prior. Now, ONE YEAR later, there were three more charges. THEN your manager now, Marissa, informed me that you would refund only 4 months of my STOLEN money yesterday and it wasn't until I told her I would go to the police and file a report that the payment service called me to inform me that they had taken care of my STOLEN money and returned it to my account.
You are a liar. And a thief. And you may be able to bully others that don't know better, but not me.
Original post:
Charged me for 6 months after I cancelled my membership, after charging me for two months that I already cancelled. So 7 total months of unauthorized charges. I called, they offered me 4 months back. UH NO. I will take every month in refund that you stole from me.
May I take a moment though to give Marissa, the manager, credit. She was very kind even after her employee forgot to mute the phone and called me nasty names. Although she did not get this resolved and I had to go through their payment service, she was as helpful as can be. The owners are a different story.
Do not waste your time here, they steal and hope you don't notice. Fitness Works in South Philly though is an amazing gym!
* Edit since I cannot respond *
I have text message proof dated Oct, 2017 notifying your then manager that I was still getting charged for my account closed several months prior. Now, ONE YEAR later, there were three more charges. THEN your manager now, Marissa, informed me that you would refund only 4 months of my STOLEN money yesterday and it wasn't until I told her I would go to the police and file a report that the payment service called me to inform me that they had taken care of my STOLEN money and returned it to my account.
You are a liar. And a thief. And you may be able to bully others that don't know better, but not me.
Original post:
Charged me for 6 months after I cancelled my membership, after charging me for two months that I already cancelled. So 7 total months of unauthorized charges. I called, they offered me 4 months back. UH NO. I will take every month in refund that you stole from me.
May I take a moment though to give Marissa, the manager, credit. She was very kind even after her employee forgot to mute the phone and called me nasty names. Although she did not get this resolved and I had to go through their payment service, she was as helpful as can be. The owners are a different story.
Do not waste your time here, they steal and hope you don't notice. Fitness Works in South Philly though is an amazing gym!
I was really impressed by how clean the gym is. The staff is very friendly and there is plenty of room to workout. The classes are taught by highly experienced trainers and create a great workout. This is by far the best gym in the area...
So awesome, dope and diverse. Great folks.
*EDITED: The owner reached out to me and refunded by money for the month and apologized for the service. My original review is below.*
I signed up for the 30 day free trial. I had issues with the bench press bar being too high so did not want to continue at the gym. I went in to cancel my membership a week after I signed up for the free trial since the membership would automatically roll into a monthly membership. The staff there told me she would take care of it and cancel my membership and said she would send me email confirmation. I never received confirmation so I called in to check on the status and once again a different staff member told me he would take care of it. A few weeks later I get a bill in my email to pay for the membership. I called in to see why my membership was never cancelled and turns out I had to cancel through a the billing company, which no one ever told me. I ended up still having to pay despite talking to another staff member about my situation. This is no way to do business, especially since I had tried to cancel my membership way before the trial was over. Don't fall into this trap and get scammed out of your money too.
I recommend Optimal Sport 1315 all the time to inquiring talking heads. The group classes are included and the instructors are knowledgeable and bring enthusiasm to assist others achieve their fitness goals. This gym is a terrific value with a convenient midtown location. They excel in customer service!!
15$ for a day pass is a little high priced. The gym was most definitely cold might be due to being in a basement. Other then that it was a great place to workout. Very nice staff. All the free weights and bumper plates one could need.
Great Gym with friendly staffers. Always very clean. Proud to work here.
Love working out at this gym! I go about 5x per week with my husband. It's in a convenient location and they have enough cardio and weight training equipment to work with. Also, if your looking for a personal trainer, I would look into meeting with Guy Nanni. He is awesome and comes up with creative workouts, pushes you, and accommodates your schedule!
I signed up for the 30 day free trial. I had issues with the bench press bar being too high so did not want to continue at the gym. I went in to cancel my membership a week after I signed up for the free trial since the membership would automatically roll into a monthly membership. The staff there told me she would take care of it and cancel my membership and said she would send me email confirmation. I never received confirmation so I called in to check on the status and once again a different staff member told me he would take care of it. A few weeks later I get a bill in my email to pay for the membership. I called in to see why my membership was never cancelled and turns out I had to cancel through a the billing company, which no one ever told me. I ended up still having to pay despite talking to another staff member about my situation. This is no way to do business, especially since I had tried to cancel my membership way before the trial was over. Don't fall into this trap and get scammed out of your money too.
I recommend Optimal Sport 1315 all the time to inquiring talking heads. The group classes are included and the instructors are knowledgeable and bring enthusiasm to assist others achieve their fitness goals. This gym is a terrific value with a convenient midtown location. They excel in customer service!!
Great Gym with friendly staffers. Always very clean. Proud to work here.
Love working out at this gym! I go about 5x per week with my husband. It's in a convenient location and they have enough cardio and weight training equipment to work with. Also, if your looking for a personal trainer, I would look into meeting with Guy Nanni. He is awesome and comes up with creative workouts, pushes you, and accommodates your schedule!
15$ for a day pass is a little high priced. The gym was most definitely cold might be due to being in a basement. Other then that it was a great place to workout. Very nice staff. All the free weights and bumper plates one could need.
