| Tue | 05:00 am -01:00 am |
| Wed | 05:00 am -01:00 am |
| Thu | 05:00 am -01:00 am |
| Fri | 05:00 am -10:00 pm |
| Sat | 07:00 am -10:00 pm |
| Sun | 07:00 am -10:00 pm |
This gym is hands down the best gym in Philadelphia. No Contest. Been a member of every upscale gym. Excellent employees , immaculate , top of the line in every way.Best strength training equipment anywhere.Extremely devoted trainers. Fake reviews unfortunately can be confusing and are a disservice to the City of Philadelphia.
Excellent gym, great amenities. I pay $80 a month after a discount they provide if you complete a health assessment/thrive class and come 9 times during your first month. Normally it is $100. This gym is expensive but totally worth it.
I cannot think of a worse value than CF at Logan Square. First off, my GF and I were completely mislead from the onset which put a horrible taste on our mouths. We were told we could try the executive membership (which includes WeFit) for two weeks or simply do a one week trial of the basic membership. All we had to do was pay about $10. As a rational consumer, I thought this was a great value. So, we proceeded to enroll in the two week offering. Within two weeks, we realized that the WeFit was just not what we were looking for. I went back to speak to the same sales rep and she informed me that it wasnt $16for two weeks... but $16 for three days. And I had subsequently been charged $75. She tried to backtrack and say she told me it was $16 for three days with the option to downgrade to the basic level after those three days. Simply, untrue. That is not at all what she told us. No rational consumer would opt to pay $16 for three days as opposed to getting a week free. During this conversation, I was calm, respectful, but also to the point. I called my GF after this and I did not tell her what happened as I wanted to hear her understanding. She reiterated the understanding I had as well so it clearly was not me misunderstanding during the signup process. Eventually, we got it resolved, but we did miss out on the trial which was a shame (as it was worth $22.50 per person).
CF later asked for member feedback in an email, "We thrive on member feedback and use it to get better every day. We hope you will take a few minutes to give us your candid feedback about your experience with us." So, I candidly provided feedback. While I was very blunt about the rep who "assisted" us, I was honest and did not use hostile language. The VP of Sales used my feedback as a means to portray me as a hostile member and threatened to terminate my membership if I continued this "disrespect" towards staff. Had I known my candid responses would be grounds for a threat, I would not have left any feedback whatsoever. This response employs poor customer relationship management and seeks to shelter the employees and business from honest feedback. (response is attached with names omitted)
Furthermore, the men's steam room was broken for around three months (at least from October - December). I have no idea if it has been fixed yet. No accommodations or concessions were provided to members. Additionally, the massage chairs were often out of service. If you are going to charge members this uncompetitive price, at least keep your facility in working order. Additionally, the treadmills often cut back on speed. Do not expect to perform HIIIT runs on them.
Overall, I am so glad I am no longer a member. Luckily, Planet Fitness opened right across the street. I will absolutely concede that City Fitness is a better equipped facility, but it lacks a faithful sales process and proper maintenance. For $10 a month (compared to $90 every four weeks at City Fitness), Planet Fitness wins hands-down. Hopefully CF will realize that they are losing market share and will take appropriate actions.
I came in here because I got a Facebook ad for a free trial but when I got here they wouldn't let me in because membership service wasn't in to activate my trial. It would have been helpful if they told me that when I called before I went all the way across town. I went in and paid $25 for a pass to go to their gym. On my way in a sales person gave me her card and told me that I could sign up for a free trial next time she is working but for now I would have to pay.
I figured I'd bite the bullet and just pay for my workout. I was underwhelmed. For one, NO SQUATRACK. That is like having a burger shop that doesn't sell fries. Ridiculous! No, the smith machine doesn't count. Ignoring the fact that they didn't have the most important exercise equipment for the human body's largest muscle group, the rest of it really wasn't that great either. There weren't that many people but the gym wasn't very clean or organized. There were different sized weights everywhere and I couldn't find weight clips for the bench press. The locker room was pretty messy too.
Because of the relatively low costs I would have considered the place since it is so close to my work but I just can't take the mediocrity and poor customer service. Thank you, next.
Albert and Troy are the friendliest and most helpful staff in the entire gym. They are one of the many reasons I enjoy coming to this gym! Thank you for going above and beyond to create an amazing experience every time I come to work out. Sometimes they even spot me when I do squats and deadlifts.
They have Olympic Lifting platform/squad rack & bumper plates, but oddly have a sign saying "No weights slamming". that was weird. Really interrupt with my Crossfit/ Oly Lifting training because of that.
They have Olympic Lifting platform/squad rack & bumper plates, but oddly have a sign saying "No weights slamming". that was weird. Really interrupt with my Crossfit/ Oly Lifting training because of that.
Had an interesting experience here that caught me a little off guard. And I presume this is their company policy.
I signed up for a 7 day free trial on the website at the Logan Square location. I received an email telling me to set up an appointment for an "orientation." At the front desk, I was given a waiver to fill out with all of my personal information and then joined by a representative who said she would show me the amenities and then take me back around to consider membership options. To my surprise, this orientation was perhaps more about sizing up my likelihood to subscribe, than about showing me the gym. The first question asked was where I lived, to which I responded that I was living on Ben Franklin Parkway while undergoing job traning, but that my permanent address is in the suburbs. The second question was what I did for a living. Although a little surprised, I laughed and answered that I work in finance. She takes me around to a few excercise areas and the conversation comes back around to me. "So what was the last gym you went to?" I answer Planet Fitness. She asks if they're any in the city. I say no. The next thing I'm told is that I won't be receiving a free trial as it's limited to those living in the city "who are actually looking for a membership." As a "courtesy", however, I was told I could feel free to workout today if I wanted to.
Interestingly, I work across the street and was looking for a better gym than the Philadelphia Sports Club, in the basement of my building, to bring my corporate discount. But after that, I think I'll pass.
Had an interesting experience here that caught me a little off guard. And I presume this is their company policy.
I signed up for a 7 day free trial on the website at the Logan Square location. I received an email telling me to set up an appointment for an "orientation." At the front desk, I was given a waiver to fill out with all of my personal information and then joined by a representative who said she would show me the amenities and then take me back around to consider membership options. To my surprise, this orientation was perhaps more about sizing up my likelihood to subscribe, than about showing me the gym. The first question asked was where I lived, to which I responded that I was living on Ben Franklin Parkway while undergoing job traning, but that my permanent address is in the suburbs. The second question was what I did for a living. Although a little surprised, I laughed and answered that I work in finance. She takes me around to a few excercise areas and the conversation comes back around to me. "So what was the last gym you went to?" I answer Planet Fitness. She asks if they're any in the city. I say no. The next thing I'm told is that I won't be receiving a free trial as it's limited to those living in the city "who are actually looking for a membership." As a "courtesy", however, I was told I could feel free to workout today if I wanted to.
Interestingly, I work across the street and was looking for a better gym than the Philadelphia Sports Club, in the basement of my building, to bring my corporate discount. But after that, I think I'll pass.
Nice gym. Two things - I wish their TVs focused on a variety of men's/women's sports from around the world and not just U.S. men's baseball/basketball. I wish there weren't so many mirrors especially in the weight room and yoga room. Mirrors are distracting and interferes with form and balance moves. Many weight lifting boutique gyms and yoga studios don't install them for that purpose.
Nice gym. Two things - I wish their TVs focused on a variety of men's/women's sports from around the world and not just U.S. men's baseball/basketball. I wish there weren't so many mirrors especially in the weight room and yoga room. Mirrors are distracting and interferes with form and balance moves. Many weight lifting boutique gyms and yoga studios don't install them for that purpose.
Knowledgeable trainers, friendly staff and beautiful facility. Best gym in Philadelphia.
Excellent gym. It would be great if they had a swimming pool, and if the juice bar on the ground floor was open.
Excellent gym. It would be great if they had a swimming pool, and if the juice bar on the ground floor was open.
The staff are so friendly and professional. The whole place is super clean. There are a ton of classes and personal training options and equipment. What else could you want?
The staff are so friendly and professional. The whole place is super clean. There are a ton of classes and personal training options and equipment. What else could you want?
Positives: This gym is outstanding, showers/locker-rooms are super clean, and great employees.
Negatives: Gym members not un-racking weights after usage and everything is sandwiched in together!
Thur.6-7 4:15pVineland, New JerseymVineland, New JVineland, New Jersey, United Statesersey, United StatesVineland, New Jersey, United States
Positives: This gym is outstanding, showers/locker-rooms are super clean, great employees.
Negatives: Gym members not un-racking weights after usage and everything is sandwiched in together!
The staff are so friendly and professional. The whole place is super clean. There are a ton of classes and personal training options and equipment. Wha let kore could you want?
I love going here. The staff are all friendly, the equipment and free weights are in pristine condition. They also have cardio equipment and rooms for classes. The men's locker room always has fresh towels and locks are built into lockers. They have a sauna and steam room in locker rooms and everything is always clean and well maintained.
Awesome fitness center with friendly, knowledgeable and enthusiastic instructors. Had a GREAT workout!! And the locker room is very nice, clean, well maintained with everything you need to shower and get ready to hit the streets.
By far the best gym in city center. I've also been a member of other major gyms and while there are bigger gyms. This place is super clean and modern. Very nice staff, and not super busy. I know it's missing a pool and Baskball court. But those courts in other gym always seemed busy anyway. Love this place.
Everyone is courteous and professional. I come in at 5 am energetic. The staff is equally enthusiastic almost making me forget its soooo early. Facility is clean and bright. Best gym I have ever belonged to.
City Fitness is everything a gym should be! I'm from out of town and was able to workout as a guest over the holiday. The place is huge, clean, and state of the art. The staff is fantastic and the vibe is motivating. If I lived in Philly, I'd join in an instant.
This place is a place that one can go to workout and get into or maintain one's health and fitness lifestyle. The key points that has drawn me to this place is the location (which they a few around the city), community (there are folks who have your back to encourage you to keep striving and accountable), and cleanliness! City Fitness has a lot to offer.
The location of this gym is not needed or wanted by residents. We have a very nice gym provided for free and most people are not interested in City Fitness. The gym is responsible for setting off our fire alarm at 4 am the other night. It was set off by dust. What a messy place.
This gym is city fitness's newest location. Very nice location and brand new state of the art equipment. Employees are nice and customer service is very good. Would recommend to people looking for a gym to get a good work out in. This location has many good and unique features that other locations might not have. Also, very convienent for individual who work in the center city area.
very nice gym!!
None of these reviews are about the actual gym, morons. Who goes on Google to slander a gym that isn't even built?
State of the art equipment but there is some stuff that is an "extra charge" to use which is standard in other gyms. I.e. medicine balls & turf area ect. That's why I give 4 stars and not 5
This gym is city fitness's newest location. Very nice location and brand new state of the art equipment. Employees are nice and customer service is very good. Would recommend to people looking for a gym to get a good work out in. This location has many good and unique features that other locations might not have. Also, very convienent for individual who work in the center city area.
