Kristian Drivdahl-Dougherty
December 22, 2017 08:16
I had quite an unbelievable experience at this LA Fitness location, and in the worst way possible. Although I am late to bring this issue to the attention of the general public, better late than never. I feel obligated to inform people so they do not get ripped off. Roughly a year and a half ago, I was signed up for a membership for just a couple months, and made it clear the membership was only needed for a couple months. Come to find out, a member of the LA Fitness staff FORGED MY SIGNATURE on a contract to extend the membership for a total of 12 months....?, (Photo evidence available). When this issue was brought to the attention of the staff, they were indeed apologetic, (I'd imagine as they were fearful of the repercussions for FORGING A SIGNATURE), yet could do next to nothing to remediate the issue. Their "policy" didn't allow for a full refund in this scenario. I was informed I could only be refunded for 4 months of the 12 month period. Taken for a ride to the tune of $180+. I will be reporting this to the BBB and speaking with my lawyer to see what can be done. Buyer beware, stay far away from this LA Fitness location! (There are many reputable LA Fitness locations in PA that are worth the drive).