| Mon | 05:00 am - 10:00 pm |
| Tue | 05:00 am - 10:00 pm |
| Wed | 05:00 am - 10:00 pm |
| Thu | 05:00 am - 10:00 pm |
| Fri | 05:00 am - 09:00 pm |
| Sat | 07:00 am - 08:00 pm |
| Sun | 07:30 am - 08:00 pm |
I originally gave them a 5 star. Unfortunately, not now. We just cancelled. Back in September Danielle at the front desk was very rude to us and on an ongoing basis!! When we brought it up after she threw a fit because we asked if it's possible to turn the AC down a tad in the cardio room(it was at 95 degrees), that was the last straw for us and dealing with her nasty attitude. Chris said he would handle it, but didn't. When we went back in a few days later, Danielle snickered and said "well, your complaint didn't work". TOTALLY unprofessional!! We just ignored her from that point forward.
I tried to change our credit card on February 23rd of this year(received a new card). I emailed Chris with no response. I assumed that he took care of it. March 1st I see is an email stating that they tried to charge my old card. I emailed Chris again with no response. I had to call and cancel my card. Chris is supposed to be the membership director. Apparently he picks and chooses who he decides to help. Finally, the manager emailed and apologized. We heard nothing back so we cancelled.
There are too many gyms around now. We don't need to be treated like garbage and pay a premium price for it!!
To the managers response below. We did contact Chris regarding Danielle and nothing was done. She continued her attitude. Chris had 2 chances to respond to us and didn't. That's when you stepped in, which we appreciate, but shouldn't have happened, not twice. And it's just way too hot and stuffy up in the cardio room!! Especially during the Summer months. And to have no restroom inside the Fitness area is just ridiculous. There's plenty of room upstairs for one!!!
I originally gave them a 5 star. Unfortunately, not now. We just cancelled. Back in September Danielle at the front desk was very rude to us and on an ongoing basis!! When we brought it up after she threw a fit because we asked if it's possible to turn the AC down a tad in the cardio room(it was at 95 degrees), that was the last straw for us and dealing with her nasty attitude. Chris said he would handle it, but didn't. When we went back in a few days later, Danielle snickered and said "well, your complaint didn't work". TOTALLY unprofessional!! We just ignored her from that point forward.
I tried to change our credit card on February 23rd of this year(received a new card). I emailed Chris with no response. I assumed that he took care of it. March 1st I see is an email stating that they tried to charge my old card. I emailed Chris again with no response. I had to call and cancel my card. Chris is supposed to be the membership director. Apparently he picks and chooses who he decides to help. Finally, the manager emailed and apologized. We heard nothing back so we cancelled.
There are too many gyms around now. We don't need to be treated like garbage and pay a premium price for it!!
To the managers response below. We did contact Chris regarding Danielle and nothing was done. She continued her attitude. Chris had 2 chances to respond to us and didn't. That's when you stepped in, which we appreciate, but shouldn't have happened, not twice. And it's just way too hot and stuffy up in the cardio room!! Especially during the Summer months. And to have no restroom inside the Fitness area is just ridiculous. There's plenty of room upstairs for one!!!
This place is great for the family with swimming in the summer and tennis and an exercise room all year round. You do need a membership to get in though, but I say it's worth it as long as you go here a descent amount.
Best gym in town. Great workout classes for beginners or seasoned athletes. Great tennis facility and courteous staff! Kris and Kelly in group power steal the show! Sooo good :)
My husband and I enjoy ESTC! It's quiet and there are lots of amenities. Staff is friendly. I would like to see them update the weight room a little but all in all we love it!
This place is really nice and the people are really nice it's a great place to go to exercise and they have a lot of fun this is the place to definitely go.
This place is really nice and the people are really nice it's a great place to go to exercise and they have a lot of fun this is the place to definitely go.
Clean, comfortable, great for tennis and time by the Olympic pool. Pickle ball and full workout facilities too.
Clean, comfortable, great for tennis and time by the Olympic pool. Pickle ball and full workout facilities too.
One of my favorite places that I enjoyed as a kid. Pool parties for days, would play tennis with my best friend and now my little brother plays here regularly. Always enjoy coming back!
One of my favorite places that I enjoyed as a kid. Pool parties for days, would play tennis with my best friend and now my little brother plays here regularly. Always enjoy coming back!
Just joined 2 weeks ago. Amazing stuff and facility!
I am fully satisfied.
Tennis, swimming, exercising, and more... Great place for family and friends...
Tennis, swimming, exercising, and more... Great place for family and friends...
Tennis, swimming, exercising, and more... Great place for family and friends...
Just joined 2 weeks ago. Amazing stuff and facility!
I am fully satisfied.
Just joined 2 weeks ago. Amazing stuff and facility!
I am fully satisfied.
