| Mon | 05:00 am - 10:00 pm |
| Tue | 05:00 am - 10:00 pm |
| Wed | 05:00 am - 10:00 pm |
| Thu | 05:00 am - 10:00 pm |
| Fri | 05:00 am - 09:00 pm |
| Sat | 08:00 am - 08:00 pm |
| Sun | 08:00 am - 08:00 pm |
From the first day when I walked through the door, every one of the staff made me feel welcome and that they were truly willing to help me with my needs. We went on a facility tour so I could see if they had what I needed. The wide selection of exercise machines were all modern equipment. I noted that they were all clean , and were in great working order. The other side of the first floor is full of free weights and other assorted equipment. The remainder of the first floor that was visible through glass windows was a spacious pool and hot tub; a spinning room; and a basketball court. Down a hall there was a warm up area and locker rooms.
Note there are no towels and no track (but lots of recumbant bikes, treadmills and similar equipment). All said, this is a well kept facility, has never been overcrowded. The staff is knowledgeable, courteous all times, and willing to help. The personnel trainer assigned to me, Marshall, is incredible. If you are looking for a great Fitness Center, this is one of the good ones!
Visiting family from CA and needed a gym - couldn't have asked for more.
When I arrived, the reception staff was extremely helpful, and referred me to membership staff to get a short term pass. Jesse was awesome and helped me out quickly and got me on to my workout. The gym was clean, spacious, and not too crowded - staff was constantly roving the gym re-racking weights and making sure the place was tidy. They had all the equipment I needed and I never had to wait for anything! Can't wait to use the gym again next time I come to visit Cuyahoga Falls - I wouldn't go anywhere else! FIVE STARS.
Great place to workout and go swimming. They have a good basketball court too. They make good protein shakes as well.
Great gym...friendly staff and tons of equipment for everything you could ever possibly want to workout.. State of the art and super clean. Easy to get in and out even when busy.
Great first impression, place looks clean, lots of equipment and great service. Sign in was easy and straight forward. You also get an evaluation and tips from a professional trainer on your first day.
great staff and very nice facility!! the girl at front desk I think her name is bethanie was so welcoming and courteous. highly advice going to this gym.
One of the best gyms ive been to. Its nice and clean, and the staff are great. love working out here!
Excellent coaching by training staff and easy access to so many different machines. Great place to get healthier. I heartily (get it? sure you do) endorse.
Excellent coaching by training staff and easy access to so many different machines. Great place to get healthier. I heartily (get it? sure you do) endorse.
My husband and I have thoroughly enjoyed working out at this gym since we moved here. The staff is accommodating and it is kept impeccably clean. I highly recommend getting a membership here, and it has a lot to offer in terms of equipment and classes
My husband and I have thoroughly enjoyed working out at this gym since we moved here. The staff is accommodating and it is kept impeccably clean. I highly recommend getting a membership here, and it has a lot to offer in terms of equipment and classes
This is a great gym with nice equipment, but expect to wait for awhile if you go after work and hit the 5-7pm rush hour there.
It's a nice gym with good equipment, although I would like to see more than one legitimate squat rack (I'm not a huge fan of Smith machines). I always see cleaning staff and I've never had an issue with the cleanliness of this gym.
EDIT: Changed from 3 stars to 1 star after I cancelled my membership and requested a refund for the remaining months, as I had paid in full. At the time I signed up I was told that if I cancelled FOR ANY REASON the remainder would be returned to me. This is not true. When I attempted to cancel I was told that I had to move 25 miles away from any LA Fitness for them to refund me, otherwise they kept the remainder, and that this is what was in the contract I signed. I explained that I was explicitly told by a sales agent that there were no caveats to my cancellation refund.
I had to call corporate who blew me off entirely and kept repeating "Well it was in your contract. That is why we have dual facing screens, so you definitely saw it." Right, like I sped-read a 40 page contract in 10pt font from 3 feet away. To be fair, the manager backed me up to corporate, but that only spurred them to "launch an investigation into my account and get back to me." I had to contact the BBB to resolve the issue.
It's a nice gym with good equipment, although I would like to see more than one legitimate squat rack (I'm not a huge fan of Smith machines). I always see cleaning staff and I've never had an issue with the cleanliness of this gym.
EDIT: Changed from 3 stars to 1 star after I cancelled my membership and requested a refund for the remaining months, as I had paid in full. At the time I signed up I was told that if I cancelled FOR ANY REASON the remainder would be returned to me. This is not true. When I attempted to cancel I was told that I had to move 25 miles away from any LA Fitness for them to refund me, otherwise they kept the remainder, and that this is what was in the contract I signed. I explained that I was explicitly told by a sales agent that there were no caveats to my cancellation refund.
I had to call corporate who blew me off entirely and kept repeating "Well it was in your contract. That is why we have dual facing screens, so you definitely saw it." Right, like I sped-read a 40 page contract in 10pt font from 3 feet away. To be fair, the manager backed me up to corporate, but that only spurred them to "launch an investigation into my account and get back to me." I had to contact the BBB to resolve the issue.
I work at a hospital where it is advertised special rates for employees AND their family members. So when I signed up with the GENERAL MANAGER he would not accommodate the special. I had to pay a initiation fee for my daughter and pay regular rates. The initiation was waived for me yet I had to pay for regular rates. I even had the certificate from my HR department stating this was a family discounted rate and it still wouldn't be honored. Then three weeks ago my car was totaled and I wasn't able to make it to gym so I immediately called on a Saturday and spoke to a young lady to cancel my membership. She told me no problem we will let the manager know on Monday. Three weeks later the membership is still taken out of my account so I called and spoke to the manager and she said it was noted in my account that I was told I had to put in writing the cancellation so she could not refund the fee, although I told her was INCORRECT I was not informed of that procedure. This whole membership ordeal has been a pain and Id rather pay $10 a month at PLANET FITNESS! They have better service and pretty much the same equipment.
Overall, it's a pretty clean facility with a ton of options, but it is suuuuper crowded. There are several cardio machines, weight machines, free weights, and heavier pieces of equipment, but in my experience, there are too many people who just enjoy being at the gym. That's not necessarily a bad thing, but it can make for a crowded space which is frustrating when you have limited time to get in your work out and get out. Also, way too many dudes are a-okay with just coming up to you and trying to 'help' and being a little too creepy in the guise of helping, which is extra unnecessary when every one of them gives you different advice.
The trainers have their own section, so they will be able to get to the equipment without issue if you do subscribe to their services. If you're looking for a trainer, I suggest Max; he was cool. The people at the front desk, particularly the women who work at the front desk when you first come in are always super friendly and funny, and they are helpful if you have any questions.
Great gym ... friendly staff and all the amenities. The juice bar is awesome with the best smoothies and the nicest people making them.
This is my 3rd year at La Fitness . The place is awesome from the management on down. They do a excellent job of making every trip to the gym a rewarding experience. Cody does a great job of keeping the crew in good spirits. The staff is always in a great mood and it makes going there such a pleasure. My trips to the Falls have helped me remove a belly, drop lbs and lose inches in the waist while increasing my chest size. The results have been reflected by good numbers when I visit my doctor. Thanks for playing a part in bettering my health.
This is my 3rd year at La Fitness . The place is awesome from the management on down. They do a excellent job of making every trip to the gym a rewarding experience. Cody does a great job of keeping the crew in good spirits. The staff is always in a great mood and it makes going there such a pleasure. My trips to the Falls have helped me remove a belly, drop lbs and lose inches in the waist while increasing my chest size. The results have been reflected by good numbers when I visit my doctor. Thanks for playing a part in bettering my health.
I've been a member at LA Fitness for about 2 and a half years. The equipment is nice and easy to use, the sauna is awesome, and the smoothie bar is convenient for anything that you forgot like a water bottle or even headphones. LA Fitness is also an interesting gym because there's a weird--but nice--sense of community there. Maybe i just feel like this/notice it because I worked there for a bit but everyone tends to be very friendly and you can easily make friends and meet new workout buddies at this gym. A lot of body building competitors work out here but as 115lb 5'5" girl I still never feel intimidated by the very experienced members there.
It's a nice gym with good equipment, although I would like to see more than one legitimate squat rack (I'm not a huge fan of Smith machines). I always see cleaning staff and I've never had an issue with the cleanliness of this gym except for the occasional dirt on the mats from other patrons, but I'm not planning on licking the mats or anything so I don't really care.
If you go during the day it's usually not super busy, but if you go around 6 either go in with a backup plan for the exercises you want to do or be prepared to wait for another user to finish their sets.
Keep in mind that staff works on commission and aren't paid to train by the gym, so yes, they will try to pressure you into a membership/personal training/whatever and are unlikely to assist you during your workout. It's an infuriating sales model but it's what they're trained to do so don't hold it against them; if you don't want it just say no, and if you need assistance try asking another gym member.
Do not go to this gym. Staff are very unprofessional. They do not care about you at all. They will lie just so they can get sales. Don't waist your time at this gym. They are thieves. BE REALLY CAREFUL. THEY LIKE TO OVERCHARGE YOU. WORSE GYM AROUND. Sad to say Planet Fitness has a lot better customer service them this gym. Would give it negative stars but not possible. Don't even know how this gym stays in business.
If you go there to do what you there to do so what. The sales folks chat and as long as the equipment works it's fine with me. I've been to worse LA fitness. At least it's no used condom in the whirlpool..
The Gym Is Nice But Some Of The Employees Ruin Eveything The Gym Has To Offer The Sale Repersentives Will Lie To You To Get A Sale They Dont Care About Your Money Or Your Time
Pros: Good place for basketball
Spacious
Great free weights area
Cons: Staff and management - The staff and management is what single handedly drove me away from this place. Absolutely rude and lacking any sort of conscience. Not to mention that most of them sit at the front and don't do anything but sit on their phones.
Maybe LA Fitness should take lessons from McDonald's and automate their front desk staff too to save the cost of labor that they're wasting.
