A Google User
August 18, 2018 14:43
When I first signed up here I thought it was the greatest place in the world. Shortly after I signed up my girlfriend did as well and decided to do the contract. Big mistake. She opted for automatic withdraw and it was fine at first, but then out of nowhere they had stopped charging her account and we went to work out and they wouldn't let her go in. They said she did not pay. After explaining that its supposed to be automatic withdraw, they claimed to have fixed the issue and we payed what was owed and went on with it. Not long after that same thing happens again. They quit charging her account. She later got busy with school and didn't have time to worry about the gym, then another couple months go by and magically, there they are charging her account. Have tried to fight this and its done no good. They continue to charge the account. They have zero clue what is going on as far as peoples accounts go and this isn't the first I've heard of this. Do not sign up under contract with this gym. You will get screwed somehow, someway.