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Reviews

Rated 2.0/5 based on 32 customer reviews.
August 12, 2019 10:39

LTF Six Forks has been in decline for sometime now. Not surprised it is closing. HOWEVER, it is near my home. The spin classes especially TimK's and AmyB's are great. I hope Lifetime will look at locations close by in the Six Fork / Wake Forest / Atlantic area for a new site. They could build a super gym in this growing area.

August 9, 2019 11:57

Even though Silver Sneakers paid my membership I stopped going last year and joined a gym at which I was paying the membership. It took months for broken equipment to be repaired, the air conditioning stayed broken and I felt dirty walking into the men's dressing room. Life Time has built a 5 story high dollar workout palace not too far away and this property's location and parking was too valuable not to be rebuilt [the first Wegman's Grocery in North Carolina is being built next door] - and that is now happening. I have received an email announcing that on Oct. 31, 2019 this location is closing.

April 25, 2019 22:32

Pictures are misleading. This is probably the crappiest gym I've been a member of (probably 8-10 in my life), but it serves its purpose. Cheap membership, limited CHILDCARE, machines, weights, classes, ample close parking, friendly staff, locker room area with showers (wear shower shoes!!!), indoor pool (which I've never used, but it doesn't look inviting) and finally convenience (roughly 5-6 minute drive from home). I've been a member of two platinum clubs in the DC area, so had no clue what a bronze club was like. Although I would LOVE to be a member of a platinum club like Raleigh or Cary, I have little/tiny ones and the idea of driving 20-25 minutes then finding parking is NOT worth the trouble. So, until my kids are school aged, this gym works for me!

August 8, 2018 14:57

Was a lifetime platinum member (loved it) but moved and joined a new Gym. Was thinking of joining this one because it is closer than the Cary one and has a pool, but the candid copy paste responses to everyones reviews has made me think twice about it. Thank you reviewers.

August 8, 2018 14:57

Was a lifetime platinum member (loved it) but moved and joined a new Gym. Was thinking of joining this one because it is closer than the Cary one and has a pool, but the candid copy paste responses to everyones reviews has made me think twice about it. Thank you reviewers.

August 8, 2018 13:23

Disgusting and misleading. Old member thinking of rejoining gym, but photos posted by owner on Google and Yelp are indication and reminder of deceitful and misleading practices at this particular location.

Photos posted by owner are not of Six Forks location. Lifetime six forks is a bronze level facility. Photos are of gold or platinum level facility somewhere else. Be warned!

August 1, 2018 15:54

well, I was hoping to just give a review of retribution. First off the AC has been working and I've noticed they have refurbished most of the equipment in the facility which is great. Unfortunately now the HOT water as been out for two weeks and per usual like the AC they've posted signs saying "there waiting for the parts to come in" which doesn't make sense since I don't believe anyone there (unless I'm wrong) is a licensed plumber. So I don't know what the issue is per usual but I have to say I've heard a lot of people thinking of relocating bc of the ongoing issues.I enjoy the facility and the people I work out around for now Ill stay a member. I mean a cold shower is refreshing but since I've been up charged from 29.99(contract I signed) to 30.95 id like to at least get the amenities that are supposed to be included hope they continue there momentum to make it a facility it could be.

August 1, 2018 15:54

well, I was hoping to just give a review of retribution. First off the AC has been working and I've noticed they have refurbished most of the equipment in the facility which is great. Unfortunately now the HOT water as been out for two weeks and per usual like the AC they've posted signs saying "there waiting for the parts to come in" which doesn't make sense since I don't believe anyone there (unless I'm wrong) is a licensed plumber. So I don't know what the issue is per usual but I have to say I've heard a lot of people thinking of relocating bc of the ongoing issues.I enjoy the facility and the people I work out around for now Ill stay a member. I mean a cold shower is refreshing but since I've been up charged from 29.99(contract I signed) to 30.95 id like to at least get the amenities that are supposed to be included hope they continue there momentum to make it a facility it could be.

July 27, 2018 19:17

This is decent club with s lap pool. The classes are good, and the price is reasonable. Unfortunately, maintenance of the facility is a bit of an issue.

July 22, 2018 14:35

A few months back every single television was broadcasting Fox News, I called the corporate offices and complained. Subsequently, a short time later, Lifetime Fitness Corporate Offices sent out and email to all members stating that news would no longer be broadcast in any of their locations stating that the news was more than a distraction to the membership and their healthy well-being.

Sadly , on Thursday 19 July, Fox News is again being broadcast on their televisions ..... I don't think the corporate office intended that the banishment of news programs (sports exempted of course) was a temporary thing.

Also, it takes far to long to have equipment repaired and worn out cushion supports on equipment replaced.

I don't think management stays on top of daily issues, my opinion.

I am glad this location is there, folks are pretty friendly, and the place is always very clean.

June 25, 2018 15:18

I joined only to use the hot tub and pool to see if the hot tub would help my lower back pain. First thing one notices in the men's locker room is that most of the lockers have broken hinges. In the pool area there are 6 light bulbs out. Kind of gloomy over on one end of the pool. Do not be fooled by the bright cheerful photo of the pool on the website. Also the one large light bulb in the men's bathroom sink area has been out. I reported this stuff two months ago. The metal ceiling above the pool is all rusted and makes one feel like you are are swimming around a rusty ship. No sign that anyone has begun fixing anything.

Update 2 months later: I left written notes for the manager to call me to discuss the issues. He mysteriously is never there when I come in. Never received his call back. Over 600 people have read my first part of the review. One would think that many people could be influenced to not join based on reading review. So I guess that is not incentive for the manager to get things repaired. Only the light bulb by the sink has been repaired.

If you look carefully at the pool ceiling, there is a rusty metal beam about 3 feet long hanging on by one rusty spot weld, ready to fall on someone in the pool.

June 25, 2018 15:18

I joined only to use the hot tub and pool to see if the hot tub would help my lower back pain. First thing one notices in the men's locker room is that most of the lockers have broken hinges. In the pool area there are 6 light bulbs out. Kind of gloomy over on one end of the pool. Do not be fooled by the bright cheerful photo of the pool on the website. Also the one large light bulb in the men's bathroom sink area has been out. I reported this stuff two months ago. The metal ceiling above the pool is all rusted and makes one feel like you are are swimming around a rusty ship. No sign that anyone has begun fixing anything.

Update 2 months later: I left written notes for the manager to call me to discuss the issues. He mysteriously is never there when I come in. Never received his call back. Over 600 people have read my first part of the review. One would think that many people could be influenced to not join based on reading review. So I guess that is not incentive for the manager to get things repaired. Only the light bulb by the sink has been repaired.

If you look carefully at the pool ceiling, there is a rusty metal beam about 3 feet long hanging on by one rusty spot weld, ready to fall on someone in the pool.

May 23, 2018 18:09

AIR CONDITIONER HAS BEEN BROKEN NOW FOR ALMOST 2 WEEKS THAT I KNOW OF....
I'M CURRENTLY HERE NOW & I'M JUST PLAIN MISERABLE. ..I ONLY COME TO THIS ONE OUT OF CONVENIENCE BUT PREFER TO ATTEND PLANTATION POINT ....

ATLEAST 3 TREADMILLS HAS BEEN BROKEN FOR MONTHS ...& OUT OF 10 TREADMILLS ONLY 2 MAY HAVE WORKING TVS .....

I COULD GO ON BUT YOU GET MY POINT. ..

HOWEVER I WILL SAY BUT LET THE PAYMENT BE BROKEN NOT WORKING OR LATE & THEY WILL QUICKLY LET YOU KNOW !

THIS GYM WASN'T THIS WAY ALL THE TIME SO WHAT'S GOING ON?

May 17, 2018 16:03

I give the gym three stars because I really like this gym, the atmosphere and the people ive met and friends ive come to know through this facility. This gym has great potential it should be 5 stars. But as a member I cant ignore the red flags over the passing months, the random .95 cent up charge to my membership even though i was locked in at $30 a month , but i let that go if it would benefit the club and improvements but its been just the opposite , as of late the broken machines that take months to fix, the Air Conditioning hasn't been working for the past week just fans and the sauna being on in the locker room making getting ready for work very uncomfortable. No one can give a straight answer on what the issues are I cant tell if they just don't care or what. For now ill stay a member and see if they can turn things around like i said i do like the gym its just like all the little things that should of been taken care of were just left unattended now with the AC not working especially with the summer months approaching itll become a bigger problem hopefully they can turn it around.

May 16, 2018 19:28

I have been coming here 3-5 times a week for over a year. I'm dropping my rating down because it just keeps getting worse. Sanitation isn't a priority here. The bathrooms on the Male side are always filthy, the hand sanitizer/cloth wipes run out and stay out for far too long, and I always find trash throughout the gym. All but the bathrooms I could handle, however there is no excuse as to why it is hotter and more humid inside than it is outside after the downpour. Turn on the AC, it's too muggy inside.

May 15, 2018 18:22

I joined only to use the hot tub and pool to see if the hot tub would help my lower back pain. First thing one notices in the men's locker room is that most of the lockers have broken hinges. In the pool area there are 6 light bulbs out. Kind of gloomy over on one end of the pool. Also the one large light bulb in the men's bathroom sink area has been out. I reported this stuff two months ago. The metal ceiling above the pool is all rusted and makes one feel like you are are swimming around a rusty ship. No sign that anyone has begun fixing anything.

May 9, 2018 22:52

I have a Platinum membership, so go to Cary a lot but Six Forks is in a convenient location a lot of times for me. Due to the location, I would think it would upgrade their equipment. At the very least upgrade the TV's! There are only about 10 or so and they are all on the same 2 channels. I'm not there to watch, but would like to stare at something interesting during my rest periods :) Overall, I will keep going there just wish a few things were upgraded. I understand it is very inexpensive if you only belong to that location, but again, due to location they could increase their price. If people want to be cheap to belong to a gym there are multiple other options around that are $20 a month or less within a few miles of this gym.

May 9, 2018 22:52

I have a Platinum membership, so go to Cary a lot but Six Forks is in a convenient location a lot of times for me. Due to the location, I would think it would upgrade their equipment. At the very least upgrade the TV's! There are only about 10 or so and they are all on the same 2 channels. I'm not there to watch, but would like to stare at something interesting during my rest periods :) Overall, I will keep going there just wish a few things were upgraded. I understand it is very inexpensive if you only belong to that location, but again, due to location they could increase their price. If people want to be cheap to belong to a gym there are multiple other options around that are $20 a month or less within a few miles of this gym.

April 13, 2018 19:04

I've been to a few gyms, and some really good ones. This isn't one of them. Lots of equipment, and lots of broken equipment. I can deal with that. Usually out of towels, I can deal with that. Probably one of the dirtiest gyms I've see, mostly due to customers. Constantly tripping over gym bags, no reason with the amount of lockers available. 4 pieces of equipment in use by 1 person, forget working in. Clean up a puddle of sweat, nope. Put weights back, nope. There are a disproportionate number of crass, obnoxious, socially stunted people here, which really makes the place not recommended.

March 6, 2018 18:54

This gym is serviceable. Lots of equipment and reasonable facilities. Please note though, the images of the interior of this gym presented by this Google post must be of a future renovation of this place because as of March 2018, those images are WAY nicer than actuality.

March 6, 2018 01:35

I would have give them zero star if I could. The day I was there to sign up for the membership, they offered me three months no charge if I sign up that day but they kept charging me every month. I Had to call co-operate office to coplain because when I called the front desk,they were so rude and nobody really responded to me. My problem is still not resolved and I am so frustrated. I am working as a manager in one of the high end retails and I know exactly how much customers are valied to a business. They basically rip me off.I feel that they dont care about what they peomise you at the beginning,they just want to get you sign up for membership and then thats it. After all these happened I never even went there one day since I felt bad about this place and I wont recommend it to anybody at all.

January 27, 2018 17:56

Your basic workout club, which is what I was looking for. I needed a second place close to where I work. I was surprised that they had a jacuzzi , which you do not see much anymore in regular clubs. For the price, I think it is a real bargain. What impressed me was the Account Manager Brandon. He spent some time with me and was very helpful in explaining the facility. Looking forward to starting up there.

January 16, 2018 01:45

It's a complete waste of time going here. Nothing is coordinated or understood between employees. I'd rather spend less money and accept the same level of service from another gym.

January 6, 2018 14:15

Unless the issue I have means someone will get hurt if it is not addressed, it seems like it is not taken care of. I have mentioned to the person at the front desk several times that the pool needs cleaning - there is a ring-around-the-pool like in a dirty bathtub. The door to the electrical room that is in the pool area is almost never closed. It is not heated in there so at this time of year the cold blows into the pool area and the air temp was sixty-five degrees yesterday. Pretty cold when you come out of the pool dripping wet.

December 26, 2017 14:31

I wish there were more classes at night. Overall, it's a decent gym (Six forks Rd location) and you can achieve results if you want

November 9, 2017 14:41

Good rate, nice range of equipment and space to work out. Some machines and equipment are old and need replaced, some of the staff could be friendlier and the gym overall could and should definitely be cleaner. TV's are lacking really hard in comparison to other gyms I have been at and that's a problem especially when you would like to watch a game while doing some cardio.

Membership fee was pretty heavy here, I would like to see the gym put a little more effort in and see the manager step up. The gym is crowded and he/she is clearly comfortable with doing minimal because they aren't hurting for business. The mindset should be do everything you can to retain your business. If it stays this way for too long, I would downgrade my rating to 2 stars.

October 24, 2017 15:18

I have been going to this gym since 2009. Great people, good equipment, friendly staff and a nice range of classes. There is a basketball court, sauna, hot tub, pool, yoga studio, cycle studio, and fitness studio. The price is about 44/month per person. I was lucky enough to set up a network and everyone on it pays 20 a month.

October 24, 2017 15:18

I have been a member here for 7 months. During my tour the gym was relatively clean (nothing special but not filthy). Since then, I have been disgusted by the quality of service and cleanliness at the gym. In my first visit to the sauna, there was a black substance covering the all of the floors and on the walls. After some quick research it turns out that mold, mildew, and various bacteria such as staph, MRSA, and athletes foot grow rapidly in UNCLEANED saunas. I logged my complaint with the staff and figured the health issue would be resolved. Unfortunately it has been months and there is still what I assume to be black mold in the sauna. Disgusting.

October 24, 2017 15:18

The communication between management and staff is awful. There needs to be a customer training program.

I enjoyed the gym but the customer service or the lack there of that i received from staff was not customer friendly or organized. I have worked in leadership at my company for 6 years and never have I come across such dissatisfaction. For the past four months I have been going back and forth with the gym about an error they made in house but still being charged. When I contacted the gym I was always told someone was going to contact me back and never did. So then Patrick from corporate contacts me and he is anything less than helpful becasue all he kept saying is we need a payment, once i explained to him the situation he was willing to waive half of the balance as long as I DID NOT CANCEL. So that conversation went nowhere so i decided to contact the gym again. When I finally got someone on the phone they told me what I needed to hear and still four months later the issue was not resolved. Monday 9/18 Mikel told me that he would place my account on hold and refund the balance and of course I received a call today saying otherwise. This company has made me feel more like a problem than a paying customer although I am just paying $20 a month I deserve to be treated with respect as if I am a VIP customer because word of mouth is a dangerous thing when it comes to a business that feeds off of membership. But I will be taking my business elsewhere.

I'm sure nothing will be done about this but I will relay the message to my friends about how I was treated and I would not advise then to go that gym.

October 24, 2017 15:18

I've been a member here since Lifetime took over from a failing club several years ago. It was great then. It's turned into a dump over the past 12 months. Below is a brief summary.

The main floor carpet and the entire mens dressing room has developed a disgusting smell of dirty socks. The place overall is not kept as clean as it once was.

The jacuzzi smelled like a mix of vomit and urine last time I was in it. There are grime and rust and filth on the floor around the swimming pool and jacuzzi.

Pieces of equipment remain broken for months. The TV service on the cardio machines used to have a decent selection of channels, only a bare bones number of channels now. Many TVs on the cardio equipment remain broken and unusable going on 6+ months.

I've brought some of these issues to the attention of Lifetime employees, always get polite concern, always nothing is done to correct the problems.
I've been using gyms for years and this one has the telltale sings of one whose flame is burning out and is going down.

October 24, 2017 15:18

Will not let me out of contract, not even if I pay a cancelation fee.
I called they told me to come in to cancel, after I drove there they told me I could not cancel! They lie to you! do not believe Them!

Be ware do not sign up for lifetime, This is the only establishment that I have given a bad review to, I am thoroughly irritated. I have given good reviews to many others.
To lifetime: Stop charging my card out and I will stop posting bad reviews.

September 20, 2017 16:37

The communication between management and staff is awful. There needs to be a customer training program.

I enjoyed the gym but the customer service or the lack there of that i received from staff was not customer friendly or organized. I have worked in leadership at my company for 6 years and never have I come across such dissatisfaction. For the past four months I have been going back and forth with the gym about an error they made in house but still being charged. When I contacted the gym I was always told someone was going to contact me back and never did. So then Patrick from corporate contacts me and he is anything less than helpful becasue all he kept saying is we need a payment, once i explained to him the situation he was willing to waive half of the balance as long as I DID NOT CANCEL. So that conversation went nowhere so i decided to contact the gym again. When I finally got someone on the phone they told me what I needed to hear and still four months later the issue was not resolved. Monday 9/18 Mikel told me that he would place my account on hold and refund the balance and of course I received a call today saying otherwise. This company has made me feel more like a problem than a paying customer although I am just paying $20 a month I deserve to be treated with respect as if I am a VIP customer because word of mouth is a dangerous thing when it comes to a business that feeds off of membership. But I will be taking my business elsewhere.

I'm sure nothing will be done about this but I will relay the message to my friends about how I was treated and I would not advise then to go that gym.

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