Gerome Q. Banks
October 1, 2018 06:09
So...Despite the rating, I really do recommend this place, mostly because it's a pretty good value and never crowded; I just have have some (lots of) peeves.
1. Staff. This is the easy part. Staff is great for the most part and the kids club hours are convenient.
2. Amenities. Here's where it gets dicey. There's plenty of equipment (probably too much) and never crowded. However, the majority of the equipment is dated and a lot of the amenities just don't work.
Actually, half of the cardio machines don't work because there's an ELECTRICAL ISSUE.
Simple things like the showers are never cleaned, paper towel dispensers don't work, sauna doesn't get hot, water fountain isn't fully functional, faucets really should be sensor operated, etc.
There's a semi annual maintenance fee charged, I'm just not sure what that fee is going to. They closed down for "upgrades," pulled up the carpets, called that an upgrade, then posted a condescending note around the gym about how if you don't think removing the carpets is an upgrade, you're an idiot.
3. Turns out there is no early termination fee to cancel but you have to buy out the remainder of a 2 year contract unless you move or have a doctor's note stating that you cannot work out. That's insane.