Kristen Crossley
February 21, 2020 13:22
I made the mistake of coming on a snow day. However, the kids were restless, the snow was gone, and it was too cold to play outside so I gave in and took them. It took almost 20 minutes just to check in and pay (I had already filled out the online waiver). They had only 1 person working up front, and she kept being interrupted. My kids love this place, but as a spectator it is lacking. There are not enough comfortable seats, mostly plastic picnic tables. The line at the snack bar was almost as bad as up front. Also, Urban Air only allows jumpers to wear their socks, not jump socks from another place, which is just an easy way to make more money off parents. I understand they need them for safety purposes, but socks from any jumping facility should be allowed. At least they do have free guest wifi. If you can find a seat, you might be able to get some work done while your kids jump.