| Tue | 05:00 am -09:30 pm |
| Wed | 05:00 am -09:30 pm |
| Thu | 05:00 am -09:30 pm |
| Fri | 05:00 am -09:30 pm |
| Sat | 07:00 am -07:00 pm |
| Sun | 01:00 pm -06:00 pm |
Awful service. Pool is always closed. Customer service is very bad. I do not recommend this gym.
Happy with the gym and was happy with the facility until I enrolled for swimming registration for my 6 year old. Worst communication. I was made to wait for almost a month before they confirmed they had no instructor. Monika seems to be the worst lady and she's acting as if she's the only busy person in this world. If someone is looking for swim lessons for kids, please look for somewhere else...
This is by far the dirtiest YMCA location I have been so far. The men steamroom stinks so bad... and the shower is like you're going to get all sort of germs...Very nasty. The equipement also is not really up to the level of other branches in Charlotte. I usually go the Childress Klein or Dowd.
It was horrible. I used to be a camper there, and the counselors were horrible. I recall seeing a 7/8 year old and there was a counselor that was yelling at him and since the next day would be his birthday. The councelor then told him that she wishes that he hopes his birthday is nice and playing dorky games that nobody likes. Also the good tging is that the counselor Pink..... She is like, so nice to us, but that is all.
It was horrible. I used to be a camper there, and the counselors were horrible. I recall seeing a 7/8 year old and there was a counselor that was yelling at him and since the next day would be his birthday. The councelor then told him that she wishes that he hopes his birthday is nice and playing dorky games that nobody likes. Also the good tging is that the counselor Pink..... She is like, so nice to us, but that is all.
The facility is nice. The security is horrible. They don't care that someone is breaking into memebers cars on a regualr basis in the parking lot. They have a guard on duty and all I have seen him do is play with his phone. He should be in the parking lot unitl the break in stop. You can count on your car being broken into there. About 1 -2 a week.
Pool area is always hotter than hell. Feels dirty and a bit tired. I did enjoy going.
The facility is nice. The security is horrible. They don't care that someone is breaking into memebers cars on a regualr basis in the parking lot. They have a guard on duty and all I have seen him do is play with his phone. He should be in the parking lot unitl the break in stop. You can count on your car being broken into there. About 1 -2 a week.
Pool area is always hotter than hell. Feels dirty and a bit tired. I did enjoy going.
Great staff, clean facilities, and lots of options to choose from. I love Saad at the front desk he always goes above and beyond to help!
Great staff, clean facilities, and lots of options to choose from. I love Saad at the front desk he always goes above and beyond to help!
YMCA is good. Not as clean or up-to-date as some other YMCA but it is not bad by any means. Would gladly go here every day.
Has the exact same layout of Siskey YMCA. Must be a cost saving thing or something. Anyways if you go to Siskey YMCA then you already know where everything is since it is the same building layout.
YMCA is good. Not as clean or up-to-date as some other YMCA but it is not bad by any means. Would gladly go here every day.
Has the exact same layout of Siskey YMCA. Must be a cost saving thing or something. Anyways if you go to Siskey YMCA then you already know where everything is since it is the same building layout.
Not real crowded most days. Needs to expand. And get better equipment. Staff is great
My main workout is lap swimming. I have been to a few other pools in the area and this one is my favorite for a few reasons. My main reason are the lanes are wide enough to have two people comfortably swim next to each other in the same lane. I don't get that impression with the pool at Lake Norman and Harris (South park area). At the Lake Norman and Harris gyms you could have two in the same lane but it feels catastrophic. I tend to use the family changing room as the main men's room is too cool.
My main workout is lap swimming. I have been to a few other pools in the area and this one is my favorite for a few reasons. My main reason are the lanes are wide enough to have two people comfortably swim next to each other in the same lane. I don't get that impression with the pool at Lake Norman and Harris (South park area). At the Lake Norman and Harris gyms you could have two in the same lane but it feels catastrophic. I tend to use the family changing room as the main men's room is too cool.
I enjoy going to this particular YMCA to exercise. I find Laura, Vic and the staff in the gym to be especially helpful with any question or training issue I may have. They are friendly and professional. I don't have any small children coming to the facility, but they are very attentive to the children that are in the classes and always seem to be doing something with them. The facility is clean. The staff at the desk always courteous to me. I've been a member of several gyms and find this one to be the best! I've been coming here for years and it only gets better.
I gave them 1 star because they were helpful getting a discount for my kids membership. Other than that it's been nothing but disappointment!! We were NEVER properly facilitated, my son's locker got broken into the 2nd day we were there brand new sneakers stolen ,wallet with money (less than 10$) ,and bank card!! Nothing done at all except WE filed a police report!!! No apologies or reimbursement despite I showed proof we just bought his sneakers! I'm very dissatisfied and disappointed!!! And so are the kids especially my son he doesn't want to go back
Used to really enjoy this place. But I'm getting very frustrated with rules they have in place but no one tells you about. Brought a guest on Sunday only to find out no guests on Sunday. No where was that mentioned when I inquired about guests nor was it on the sign. So when I brought my guest on Sunday it was very inconvenient. Not to mention that there we 5 people within a 10 minute period that all came in not knowing that policy.
Then was told my son could not play in the splash Pad area without me. Been going here for 2 years and they never said that to me. Had to end our time early bc I couldn't take my newborn out in the sun.
Please make rules available so that people can plan around them accordingly.
This YMCA is excellent, with a large outdoor and indoor pool. I highly recommend it. I have one complaint that they don't have a Jacob's Ladder machine but that is super minor. Everything else is great. If anyone reads these things can we get a hot tub too ;) ? !! But overall, amazing place.
My son has been going to various camps there this summer. When the activities he did, for an extra $50 over the traditional day camp, did not match what the camp guide described, I contacted the YMCA and was told on 3 occasions that someone would return my phone call. It has been over a week now and I have not heard anything, plus the camp director's voicemail has been full for a week and cannot take any phone calls.
In addition, my son burnt his feet at the pool there on a hot day, when the kids were told to wait for their turn on the burning concrete; someone has yet to call me back on that too. If I cannot trust them to return a simple phone call, I can certainly not trust them with my son, so I am canceling the rest of the camps for the summer. Ridiculous, and sad that there is no accountability.
I enjoy going to this particular YMCA to exercise. I find Laura, Vic and the staff in the gym to be especially helpful with any question or training issue I may have. They are friendly and professional. I don't have any small children coming to the facility, but they are very attentive to the children that are in the classes and always seem to be doing something with them. The facility is clean. The staff at the desk always courteous to me. I've been a member of several gyms and find this one to be the best! I've been coming here for years and it only gets better.
Friendly staff members, well maintained aminities, variety of programs for kids and adults.
