| Mon | 05:00 am - 11:00 pm |
| Tue | 05:00 am - 11:00 pm |
| Wed | 05:00 am - 11:00 pm |
| Thu | 05:00 am - 11:00 pm |
| Fri | 05:00 am - 09:00 pm |
| Sat | 08:00 am - 07:00 pm |
| Sun | 09:00 am - 07:00 pm |
Good for the price. Plenty of equipment so most of the time you're not waiting.
Cons: weights are not well organized and people often don't return the weights when done. Also sometimes this place flat out stinks....it smells
Good place to work out. My experience is only going in the early morning hours, so I can't speak to the experience during the peak hours. But I have never had an issue with this gym. They have been updating equipment somewhat frequently. The staff has never bothered me or been rude in any way, but I also don't generally say more than hi and bye.
Worst gym. Was a member primarily at the uptown location for a while. they do slimy things like close when there is any threat of bad weather even when it is sunny, they close the Uptown location with only two weeks notice before shutting down, yet only a week prior, they were still selling memberships to that location! Fitness Connection is an overall messed up company that treats the members poorly. The facilities are dirty and crowded...
But it's only $10 a month (if you pay for a sign up fee, you are being a pushover... You can 100% always negotiate that off.) And then they charge you $40 a year for "equipment fee". That part can't be negotiated off. if you absolutely insist on going to this gym, you should refuse to pay the initiation fee, you absolutely can get it waived if you refuse to join unless they waive it.
Waking up at 5am to go workout has never been that fun for me, but I found this gym through a recommendation from a friend. I was a little nervous about coming to a smaller gym, but Daniel made sure the initial experience was very welcoming. Daniel was really knowledgeable and explained how we would achieve our goals. I appreciated the attentiveness he gave each of us.
Also, the facility was much bigger than we thought it would be and it had a welcoming/nonjudgemental environment. I definitely plan on returning to the gym!
With the limited gym availabilities in the surrounding area, this is still the worst one you could select. The local manager there is not a people-person and would rather make a quick buck than provide a classy experience to the consumer. This is what initially prompted me to consider cancelling. Ever since the management change this place has gone downhill. The equipment is outdated and never clean/organized. Look elsewhere if you are wanting a gym membership.
Pushy, appointments scheduled without consent, received a text stating you have an appointment with Ty Hoffman for today at 12:30. I never spoke with anyone, nor do I wish to continue with Fitness Connection. The classes are ok but nothing I can't get from youtube.
Pushy, appointments scheduled without consent, received a text stating you have an appointment with Ty Hoffman for today at 12:30. I never spoke with anyone, nor do I wish to continue with Fitness Connection. The classes are ok but nothing I can't get from youtube.
I work weekends and this gym opens at 9am which works with my schedule. But not today. Got there at 9:15am and waited until 9:30 for no one to show up. There were others outside waiting and they said this has happened before. Eventually people started leaving, as did I. Guess no work out for me today. There's a 24hr PF down the street, might have to switch back. Also, no one cleans or re racks their weights here
I work weekends and this gym opens at 9am which works with my schedule. But not today. Got there at 9:15am and waited until 9:30 for no one to show up. There were others outside waiting and they said this has happened before. Eventually people started leaving, as did I. Guess no work out for me today. There's a 24hr PF down the street, might have to switch back. Also, no one cleans or re racks their weights here
I'm about to cancel my membership at this gym. Whenever I want to use a piece of equipment it's occupied or broken. If I'm paying a maintenance fee where is my money going? Also, I would like to have the luxury of using the indoor track but I cant because it's always taken over by a class. This class also crowds the area of the stair climb and the water fountain at the gym. I pay to be a member here and I cannot use half of the things I want to use.
I work weekends and this gym opens at 9am which works with my schedule. But not today. Got there at 9:15am and waited until 9:30 for no one to show up. There were others outside waiting and they said this has happened before. Eventually people started leaving, as did I. Guess no work out for me today. There's a 24hr PF down the street, might have to switch back.
All of these folks on here complaining about a personal trainer are hilarious. You don't need a personal trainer to workout and eat right. This gym has everything one would need to workout with. Along with the rest of the fitness connection around Charlotte. What effort you put into the gym is what you're going to get out of it. Results don't happen overnight.
All of these folks on here complaining about a personal trainer are hilarious. You don't need a personal trainer to workout and eat right. This gym has everything one would need to workout with. Along with the rest of the fitness connection around Charlotte. What effort you put into the gym is what you're going to get out of it. Results don't happen overnight.
This has been the worst experience I have ever had with a gym! I wish I would've read the reviews especially about the personal training before I went here. I was persuaded to get a personal trainer that barely acted like he cared (Alex). I thought I'd give him a shot though and went four weeks with training until I was fed up enough with playing 180 dollars a month to receive nothing that I was promised! After contacting the head of personal trainers(Phil) I was told he was going to help me take care of this issue, little did I know noone did anything about this until it racked up to 500 dollars! When I confronted them about this I was told it was because didn't pay the buy out. Yes that's right i had to buy out of their contract that they failed to uphold. After contacting multiple parties I was told even though my regular membership was up to date i still couldn't go to the gym until I paid my buyout! This place is absolutely awful with customer service PLEASE DON'T EVER GET PERSONAL TRAINING HERE!!!!!
Edit to the owner: I have spoken with the regional manager of the personal training who refused to see me when I tried going in personally to the gym which is highly unprofessional! All I wanted was to ask her to show me what kind of paper work my own personal trainer had on me which is very little to none and if she herself thought it was worth the 180 dollars a month I was paying so my personal trainer could google a workout 5 minutes before I got there, I could do that at home. My question to you is how would we get this resolved i would love to be able to continue my working out but I refuse to have to pay 230 dollars to cancel something I never received in the first place!
This has been the worst experience I have ever had with a gym! I wish I would've read the reviews especially about the personal training before I went here. I was persuaded to get a personal trainer that barely acted like he cared (Alex). I thought I'd give him a shot though and went four weeks with training until I was fed up enough with playing 180 dollars a month to receive nothing that I was promised! After contacting the head of personal trainers(Phil) I was told he was going to help me take care of this issue, little did I know noone did anything about this until it racked up to 500 dollars! When I confronted them about this I was told it was because didn't pay the buy out. Yes that's right i had to buy out of their contract that they failed to uphold. After contacting multiple parties I was told even though my regular membership was up to date i still couldn't go to the gym until I paid my buyout! This place is absolutely awful with customer service PLEASE DON'T EVER GET PERSONAL TRAINING HERE!!!!!
Edit to the owner: I have spoken with the regional manager of the personal training who refused to see me when I tried going in personally to the gym which is highly unprofessional! All I wanted was to ask her to show me what kind of paper work my own personal trainer had on me which is very little to none and if she herself thought it was worth the 180 dollars a month I was paying so my personal trainer could google a workout 5 minutes before I got there, I could do that at home. My question to you is how would we get this resolved i would love to be able to continue my working out but I refuse to have to pay 230 dollars to cancel something I never received in the first place!
This has been the worst experience I have ever had with a gym! I wish I would've read the reviews especially about the personal training before I went here. I was persuaded to get a personal trainer that barely acted like he cared (Alex). I thought I'd give him a shot though and went four weeks with training until I was fed up enough with playing 180 dollars a month to receive nothing that I was promised! After contacting the head of personal trainers(Phil) I was told he was going to help me take care of this issue, little did I know noone did anything about this until it racked up to 500 dollars! When I confronted them about this I was told it was because didn't pay the buy out. Yes that's right i had to buy out of their contract that they failed to uphold. After contacting multiple parties I was told even though my regular membership was up to date i still couldn't go to the gym until I paid my buyout! This place is absolutely awful with customer service PLEASE DON'T EVER GET PERSONAL TRAINING HERE!!!!!
The gym is not bad. The equipment needs some updating but it gets the job done.The reason for my 2 star review is b/c of my personal training experience. A really nice guy named Phillip Oglesby signed me up 6 month program made up of 1 workout session per week and diet plan. I was so excited, Josh handled my workout program and he was amazing. Phillip handled my diet plan and that were things went bad. For the first 3 months he never provided me a diet plan. I asked about my diet plan during that 3 month period a handful of times when i saw him at the gym but he always said he would get on it right away but it never happened until I sent an upset email to him wanting to cancel the diet portion of my contract. Then we spoke at the gym and all he had to say was "I am so sorry I forgot" and I was like so am I still going to get charged for the diet portion of my contract and he said "I'm sorry there are no refunds". Then he said "Josh will handle my diet from now on." Josh provided me my diet plan and nutrition advise but I was already over it. I stuck with the program b/c I was stuck paying for it either way and Josh did provide me with some great works and nutrition advise. I would not recommend a training program with this location, due to customer service.
The gym is not bad. The equipment needs some updating but it gets the job done.The reason for my 2 star review is b/c of my personal training experience. A really nice guy named Phillip Oglesby signed me up 6 month program made up of 1 workout session per week and diet plan. I was so excited, Josh handled my workout program and he was amazing. Phillip handled my diet plan and that were things went bad. For the first 3 months he never provided me a diet plan. I asked about my diet plan during that 3 month period a handful of times when i saw him at the gym but he always said he would get on it right away but it never happened until I sent an upset email to him wanting to cancel the diet portion of my contract. Then we spoke at the gym and all he had to say was "I am so sorry I forgot" and I was like so am I still going to get charged for the diet portion of my contract and he said "I'm sorry there are no refunds". Then he said "Josh will handle my diet from now on." Josh provided me my diet plan and nutrition advise but I was already over it. I stuck with the program b/c I was stuck paying for it either way and Josh did provide me with some great works and nutrition advise. I would not recommend a training program with this location, due to customer service.
Fitness Conection have been the worse decision. I have been with them for more then 2 years and it's over you guys are the worse ever. I can make a big list of what you have done to me. All my family members and friends that I recommended to this gym are completely unsatisfied i will have them put a bad rivew and cancel their membership with this terrific gym Fitness connection in general especially the one in University area.
Nice place, good and friendly customer service, good workout machines selections to choose from. Energy bars, drinks, cookies are available. Water, Gatorade and even t-shirts are all available for you. Cleaning has really been stepped up. Weekday mornings and afternoons are the best time to workout, evenings tends to get crowded when most people get off work and so does Saturdays.
Quick question thou, is there any reason why i haven't seen any plastic recycle bins at this Fitness Connection?
Good equipment. DO NOT SIGN a personal training contract before knowing what you're getting yourself into. Also, they are hard on employees so the trainer you start with will not be who you finish with a year later.
This place is terrible at one point there had been some fake eye lashes sitting in the soap dish for two months. The heat and hot water wasn't working for a week and now they are completely closed with no sign of reopening any time soon. I tried to cancel as I need to go to the gym and was basically told I couldn't. When I asked when they would reopen they had no answer. I will say the girl at the front desk is awesome and always friendly but that's about all the good I can say.
Nice place, good customer service, good selections of work out machines. Just wish they would put a couple of timed airfresners in the men's locker room.
Quick question thou, is there any reason why i haven't seen any plastic recycle bins at Fitness Connection?
The worse condition I've ever seen a gym looks like it's been open over 50 years the weights are all over the floor it smells funny in there most of the equipment is broke i have gone to the other one and its 100 times better and bigger with great customer service (University area)...
The workers at this fitness connection smh wont speak or acknowledge you just cause it's an a heavily populated minority dosnt mean it has to look like it's run down ...DO BETTER!
It's an OK gym for the price. A couple of the machines are not functioning properly. It's way too crowded after work to work out there. Some of the equipment is pretty old and is in desperate need of replacement. Some of the dumbbells are in pretty bad shape too. The other Fitness Connection locations definitely have better equipment, but this location is closest to where I live.
Not the newest of equipment but everything is in working order and clean. Organizational layout and grouping of machines is perfect. Temperature is always where it needs to be, yes - not everyone racks their weights but that is any gym. And I've seen staff spend 10-15 mins re-racking lazy people's messes. I've been completely happy thus far. Not much more you could ask for at that price point
Rude front desk. Typical tell you one thing to get you in and another once you are there. If you deal with these people you better get it in writing. Small place so if staff doesn't show up its your problem not there's
Rude front desk. Typical tell you one thing to get you in and another once you are there. If you deal with these people you better get it in writing. Small place so if staff doesn't show up its your problem not there's
