Reviews

Rated 4.1/5 based on 27 customer reviews.
January 31, 2020 12:06

Love, love, the staff. I have been going here for years and the staff is so welcoming, South Blvd!

January 27, 2020 19:55

Employee at nighttime are horrible. They don't understand the rules set forward by there own company.

January 25, 2020 13:14

Clean equipment tootsies rolls not too crowded.

January 16, 2020 18:20

Clean facility, all machines work, staff always friendly. Great work Planet Fitness!

April 3, 2019 19:30

Always is a pleasure do exercise at planet fitness!!

September 16, 2018 10:04

Planet Fitness is my home away from home. Clean, fitness equipment, friendly staff. Great place to get back on shape at an affordable price. Black card members have hydro massage and massage chairs. I have sciatica so I luv this room as regular massages are expensive!

July 4, 2018 20:44

One of my favorite Planet Fitness locations in North Carolina. I love the staff here, the place is always clean. Love this gym

July 4, 2018 20:44

One of my favorite Planet Fitness locations in North Carolina. I love the staff here, the place is always clean. Love this gym

June 3, 2018 18:21

I only gave a 2, because I had just had my account reactivated with a zero balance this past Friday & after re-thinking the situation , I realized i really can't fit going to planet fitness in my schedule right now, eventhough i would like to be able to. I then called Planet Fitness at 4:37 this afternoon to see if i can come there today to cancel my membership & was advised i can cancel my membership at anytime & i told the guy i'm on my way there to cancel it. Then when i arrived i advised the young lady who i had just spoke with & to please cancel my account, but she said no because there is a balance and asked me could i come back there Monday. I came home pulled up my account & i have proof that i don't have a balance owed.. Normally in the past i have given good reviews for this location and because this was once my favorite location to go to , but as of today I've changed my mind.

June 3, 2018 18:21

I only gave a 2, because I had just had my account reactivated with a zero balance this past Friday & after re-thinking the situation , I realized i really can't fit going to planet fitness in my schedule right now, eventhough i would like to be able to. I then called Planet Fitness at 4:37 this afternoon to see if i can come there today to cancel my membership & was advised i can cancel my membership at anytime & i told the guy i'm on my way there to cancel it. Then when i arrived i advised the young lady who i had just spoke with & to please cancel my account, but she said no because there is a balance and asked me could i come back there Monday. I came home pulled up my account & i have proof that i don't have a balance owed.. Normally in the past i have given good reviews for this location and because this was once my favorite location to go to , but as of today I've changed my mind.

April 19, 2018 14:01

It's a good place to be nice people in there also nice anybody can go there and I feel like someone trying to outperform you

April 19, 2018 14:01

It's a good place to be nice people in there also nice anybody can go there and I feel like someone trying to outperform you

March 9, 2018 05:29

Great management. Great trainers. Excellent equipment. Fantastic place to workout, make a new friend & take a hot shower afterwards.

March 9, 2018 05:29

Great management. Great trainers. Excellent equipment. Fantastic place to workout, make a new friend & take a hot shower afterwards.

January 28, 2018 09:50

The staff is extremely friendly and keep you motivated to keep going so you can reach your goals

January 23, 2018 20:14

I joined Feb 2017 wanting to lose 10 lbs & in 5 months lost 16!
Enjoy the 30 min Express workout.
Gets my blood pumping! Glad I joined!

January 22, 2018 05:13

Welcoming and friendly staff. All showers work!!! Also everything is kept clean.

January 17, 2018 08:15

In town for the weekend and some friends and I decided to do a late night workout routine. Friendly front desk reps, 24hrs gym, clean environment (which is always good) not crowded. Kind of on the smaller side but Great fitness center for sure.

January 17, 2018 08:15

In town for the weekend and some friends and I decided to do a late night workout routine. Friendly front desk reps, 24hrs gym, clean environment (which is always good) not crowded. Kind of on the smaller side but Great fitness center for sure.

November 17, 2017 06:27

Awesome. They mean it when they say it's a "no judgement zone." Preening and grunting, strutting and dropping weights are not tolerated. Trainers are helpful and setting up a program is free. Keep in mind the trainers are there to help you set up a program and ensure you are using proper form. They do not offer individual ongoing training sessions. They have a wide drinks and sundry items. Some great post workout add-on features

October 23, 2017 05:23

I had to go in today to cancel my membership because I am 7 mon pregnant. I was honestly expecting a hassle from them and all these crazy fees. Christine took care of me and the process took all of 2 minutes. She was FABULOUS. Didn't hassle me into keeping the membership or try selling me anything crazy, she was super personable and understanding. This location is never very crowded which is really nice, highly recommend!

October 23, 2017 05:23

the person who took care of me at the entrance did not let my guests enter and it was very rude the Mexican when attending this place I do not recommend anyone recommend

October 23, 2017 05:23

Been a member here 2.5 years & come 3-5x/ wk. Always clean, cool & well staffed. Never an overwhelming crowd. My only complaint is the ever annoying 'planet fitness' music selection. It's SO bad. Don't get me started. Advice: bring headphones and use their free WiFi. Annoyance handled!

October 23, 2017 05:23

Great, low cost gym if you already have your own program. Large, comfortable, and friendly gym. Large number of exercise machines with multiple numbers of each machine to minimize waiting to include free weights in the form of dumb bells. Large floor space that is organized into different area so usually space is no problem. Easy check-in with key chain id. Once again, can't beat the price for what you get in this new, up to date facility.

October 23, 2017 05:23

HORRIBLE EXPERIENCE ! MY HUSBAND GOT THE BLACK MEMBERSHIP AND HE BROUGHT ME WITH HIM AS A GUEST FOR THE FIRST TIME . WE ASKED ABOUT THE MASSAGE CHAIR AND THE GYM ATTENDANT GAVE ME AND MY HUSBAND 2 COINS EACH , WHEN WE FINISH WE WENT FOR THE MASSAGE CHAIR AT THAT TIME IT WAS A DIFFERENT ATTENDANT SHE GAVE ME HORRIBLE CUSTOMER SERVICE VERY UNPROFESSIONAL! SHE ASKED ME TO GET OUT OF THE MASSAGE ROOM AND TOLD ME TO GIVE HER BACK THE COINS. I KNOW CUSTOMER SERVICE FOR 6 YRS . SHE COULD OF LET ME USED THE MASSAGE CHAIR FOR THAT TIME ONLY AND SAID I CANT USE IT NEXT TIME, THATS FINE TO ME BUT FROM THIS EXPERIENCE SHE MADE ME FEEL VERY LOW AND TOMORROW I WILL GO TO TALK TO THE MANAGER AND CANCEL THE MEMBERSHIP.

October 12, 2017 14:05

I had to go in today to cancel my membership because I am 7 mon pregnant. I was honestly expecting a hassle from them and all these crazy fees. Christine took care of me and the process took all of 2 minutes. She was FABULOUS. Didn't hassle me into keeping the membership or try selling me anything crazy, she was super personable and understanding. This location is never very crowded which is really nice, highly recommend!

August 9, 2017 07:33

Great, low cost gym if you already have your own program. Large, comfortable, and friendly gym. Large number of exercise machines with multiple numbers of each machine to minimize waiting to include free weights in the form of dumb bells. Large floor space that is organized into different area so usually space is no problem. Easy check-in with key chain id. Once again, can't beat the price for what you get in this new, up to date facility.

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