Open Now
- Address:11108 S Tryon St, Charlotte, NC 28273
- Phone:(704) 295-7900
- Website:http://www.goclubfitness.com/
- Rating:3.4
- Hours:24 hours
Club Fitness - Charlotte
Reviews
Rated 3.4/5 based on 23 customer reviews.
Erik Grimestad
February 6, 2020 00:16
I've been going for 7 years. Members are nice, but many of the guys are on roids, too many people filming themselves as well. The gym is filled with old equipment and carpet. It's the closest one to us so we use it, but when the YMCA comes in I'm definitely gone. It's just easily accessible, and cheap. I would have no problem paying 2x more for better equipment and cleaner updated facilities like Lifetime or Xsport in Chicago.
David Stephens
January 18, 2020 15:35
This place is legit amazing. Karla was awesome. incredibly helpful and kind, answering every question and going above and beyond to accommodate any request. All the other staff members were dope too. The classes they offer here are great I loved the Yoga. Their dance rooms are perfect nice vibe and clean. Couldn't ask for a better gym or better staff!
Kenneth Reese
September 11, 2019 15:33
Trainers are great, the new smoothie store comes in very handy when I run out of my own supplements. Also, the gym school staff are outstanding!!! I get a good workout every time I go. I would recommend it in a NY minute.
Chris Cole
April 18, 2019 12:37
If I lived closer, this would be the gym I'd have a membership at. The place is well maintained with a friendly staff.
Jennifer Zerrusen
September 28, 2018 05:40
I have been a member at several gyms, but this is by far the best one by far. I have three kids all of which love the kid zone and child care areas, which is huge. As well this gym has 24 hour access, unlimited classes, smoothie bar, and tanning. Not to mention membership prices at other gyms make joining club fitness an easy choice as their prices are phenomenal. I joined this gym in 2010, and have seen it grow and consistently improve through the years. In fact, I left charlotte and when I moved back I immediately came back to this gym without any doubt of there being another gym to compare to it in the area. The best part is the general manager, Robert Zito, he is always working for the members and is actually about creating relationships with people. How many gyms actually have a manager that actually listen to their members and will go above and beyond their job description? I am definitely proud to be a member of club fitness.
Derrick Beil
September 13, 2018 07:05
Very odd experience this morning (9/13/18).. my normal gym (Fitness Connection) was closed due to the hurricane - which I found out when I got there. In a scramble, I decide it would be a good opportunity to trial this gym - which is right next to my office. Upon arrival to Club Fitness, I go straight to the front desk. First impression, place looks clean, lots of equipment - good start.
I approach the front desk person, who is talking to someone on his cell phone, he sees me and tells the person on the line to hold on - cool no issue with that. I ask to start a trial and explain that my gym was closed due to the hurricane. To my surprise, I get told that there is no trial and that it is actually $10/day to workout at this place. Odd.. it's pretty standard for commercial gyms to offer at least 5 day trials. I decline - because I'm not that desparate to workout this morning - and ask if I can at least use the locker room to change into my work attire.
I approach the front desk person, who is talking to someone on his cell phone, he sees me and tells the person on the line to hold on - cool no issue with that. I ask to start a trial and explain that my gym was closed due to the hurricane. To my surprise, I get told that there is no trial and that it is actually $10/day to workout at this place. Odd.. it's pretty standard for commercial gyms to offer at least 5 day trials. I decline - because I'm not that desperate to workout this morning - and ask if I can at least use the locker room to change into my work attire. try a new gym only to be dismissed by a distracted employee - probably wont go back here and I'll definitely be sharing this story with friends and family to make sure they never go here.
Wanda Dupree
August 13, 2018 20:14
I orginally gave 3 stars beacuse the facility is 24 hours and at that time the only things that were a problem for me was the suana wasn't really hot. I changed my rating because i was told that i could get out of my contract if i had a doctor's note. Well i was diagnosed with cancer and immediately started chemo followed by surgery. My Dr. Suggested i suspend my membership for a few.months. the drs. Office mailed a letter directly to the address given by a representative at the facility. The corporate office called re. My payment and i explained my diagnosis in addition to the letter my Doctor sent. I agreed that i would obtain a copy of the letter from my doctors office and send to the address at corporate. In the meantime i continue to receive daily calls DURING MY SICKNESS harassing me for payment. The last thing i want to deal with is a harassing bill collector after ive told them im in the midst of cancer treatment
No regard, unthoughtful...never going back!
A Google User
August 13, 2018 20:14
I orginally gave 3 stars beacuse the facility is 24 hours and at that time the only things that were a problem for me was the suana wasn't really hot. I changed my rating because i was told that i could get out of my contract if i had a doctor's note. Well i was diagnosed with cancer and immediately started chemo followed by surgery. My Dr. Suggested i suspend my membership for a few.months. the drs. Office mailed a letter directly to the address given by a representative at the facility. The corporate office called re. My payment and i explained my diagnosis in addition to the letter my Doctor sent. I agreed that i would obtain a copy of the letter from my doctors office and send to the address at corporate. In the meantime i continue to receive daily calls DURING MY SICKNESS harassing me for payment. The last thing i want to deal with is a harassing bill collector after ive told them im in the midst of cancer treatment
No regard, unthoughtful...never going back!
Str8 Coach
July 28, 2018 23:27
This Gym is ok. Could be better. Just moved in the area about two years ago and joined this gym because it was closest to my home. Nice layout, spacious, and has cycling and aerobic classes and daycare. The newer staff is a plus. The gym does in my opinion take longer than it should to fix broken equipment. Recently the hot water in the showers keep going out. Huge inconvenience. Not sure if the smoothie/beverage area is still in business.
2md review: Dont join this gym. Broken equipment and All the showers are broken in the men's locker room. What makes it worse, is there is no since if urgency to fix them. This will be my last week at this gym.
A Google User
July 28, 2018 23:27
This Gym is ok. Could be better. Just moved in the area about two years ago and joined this gym because it was closest to my home. Nice layout, spacious, and has cycling and aerobic classes and daycare. The newer staff is a plus. The gym does in my opinion take longer than it should to fix broken equipment. Recently the hot water in the showers keep going out. Huge inconvenience. Not sure if the smoothie/beverage area is still in business.
2md review: Dont join this gym. Broken equipment and All the showers are broken in the men's locker room. What makes it worse, is there is no since if urgency to fix them. This will be my last week at this gym.
Annette Demarcello
July 11, 2018 14:08
This place offers so much, from the large beautiful locker rooms with saunas,cardio equipment, free weights , funtional fitness equipment, even an MMA
center.There are many classes to choose from, a spin room, and classes and a seperate ladie section.It also has a beautiful lobby for waiting complete with bar for delcious smmothies and healthy snacks, child care Center.
Zito
,Craig, Kyle, Mike, have all been welcoming and helpful.
Zito has allowed a special group of underprivlaged boys come in for FREE supervised because they care
To keep it clean clean your own equipment the supplies are there ! I have seen many consumers who do not.So overall. It is a great place!
Jessie Idol
April 18, 2018 21:43
Awesome gym!!! Fantastic staff! The place is huge with plenty of equipment. 24/7 makes it even better.
Courtney
March 6, 2018 00:19
I like coming to this place at night to do my work out. In the day it's a bit crowded.. But more people means it's a great place right? :)
LaTonya Haigler
February 22, 2018 09:42
I joined FIT Bootcamp to maintain my weight and stay active and it helped me accomplish my goals. I love attending the 5:30am class on MWF and I also like the option to attend in the evening. Julie is a great motivator and helps you stay focused and positive. The workouts vary each day and are challenging. I would highly recommend this class to anyone trying to maintain their current weight or lose weight!
kuang adrong
February 13, 2018 19:00
The gym was actually pretty amazing, great place to workout but here is the problem, when moved to Charlotte to stay for 6 months and I need gym to workout and the only gym that is closer to my location was this clubfitness and I signed up and said I only stay here for 6 months, so I got the $19.99 for month. And then after the 6 months was over I tried to talk to the staff about the membership cancellation. They said I can't do it here.. I have to call them boss or do it online.. and so I did. I called and nobody answer the phone.. so I started to sent them email. And the gym said that if I'm moved to another city more than 25 miles I can cancel it but need to have the proof of my resident.. so I did... here is the acceptable proofs of move: drivers license or state id, utility bill or phone bill(not a cell phone bill), insurance policy (auto, home, or life), bank statement or major credit card statement, military orders, attorney affidavit, please agreement and closing papers (mist include the signature page).
So first I sent my driver license of moving. They said they cannot accept the proof of move that I sent them in for the driver license because the issue fate is not current and it's proof to the date that I join the gym.. so 2nd i sent them my auto insurance policy.. i didnt get reply back from them. So the 3 rd I sent my personal loan statement.. They said they cannot accept the lending statement, but can only accept a bank statement or credit card statement... which I didn't sent them... and now this problem will never gonna solve. I would give this gym 5 stars if the cancellation was easy, why is it being such a d**k!
Peace!
Marty Dukes
February 11, 2018 20:11
When we joined this gym, we signed for 2 years. We were told that once the contract ended we could go month to month, no contract needed. We got past the contract period and continued to use the facility for a few months. We moved to the other side of town, so I stopped at the front desk and asked to cancel the memberships. I was given a card with a number to call and told "no problem". When we called we spoke to two different people and one told me that I would have to pay for the following month to cancel. It was only the 16th of the current month, so I said, "no I won't be using it". She said they would just charge my credit card, so I said I would call the bank and tell them not to pay. She said, "fine I will just call the credit bureau and they will ding your credit". After this fiasco, my husband ended his call with another representative. His guy told him we had to send 2 separate registered mail letters to Utah to cancel the memberships. Once the letters are received they have 30 days to process, hence the following month payment. The lady I spoke to didn't even mention the registered letter (which was $14 for both btw) all to cancels memberships that weren't even under contracts. Run, do not walk away from this joke of a gym. They are lying stealing theives!!! I would have given them 5 negative stars if I could!!
Daunte Billups
February 5, 2018 12:10
I recently joined the Club Fitness Center on Tryon St. in Charlotte, NC. I had already been a member at the YMCA, but had received a scratch and win flyer from Club Fitness. Well upon scratching the flyer I was told that I had won 30 days of personal training and that my starter fee to join was waived. I figured personal training would really help me get to where I wanted to be. So, I went to gym and spoke with the owner who's name I believe is Greg. What he informed me basically equated to false advertisement and that what they'd actually be doing is group sessions. He stated that different personal trainers would be competing against each other with groups of around 8 or 9 people to see who's group lost the most weight. I was told this would start some time in February. He said they'd be contacting me when they had more information. Well fast forward a couple weeks of me asking at the front desk and asking some of the trainers who assured me they would contact me when the program started. I was never contacted and when I inquired on the 2nd of February I was told that it had started on the first. Not only that the "personal training" turned out to be classes like Zumba, Body pump, and Kickboxing which I could have already taken for free at the YMCA.
Jason Mac
October 23, 2017 05:08
This place is a real gym if you want motivation to do work, this is the place!! BUT this place is not cleaned!! Poorly managed, the great reviews people write are false, i would hate to see their homes if they think this place is clean. The equipment is old and they don't have cleaning stations for you to wipe down machines. The place is huge and hard to get a signal on your phone so you don't get calls or able to listen to your music. okay i understand that's life the solution would be Wifi but they refuse to get it fixed going on 2 weeks now. Please stop getting your friends to write fake reviews and fix the problems you guys have a great place and good customers that really want to workout so lets do the right thing.
Fido Urbina
October 23, 2017 05:08
love this gym, free weights! don't have someone getting on to you if you throw weights on the floor! (not like do these things) pretty much everyone minding their own business. 24 hours Very convenient. the manager Mike awesome guy he cares for his member's!!! he always there with a broken leg that shows a LOT
Johanna Hage Hassan
October 23, 2017 05:08
I just joined within the last week and everyone at the gym has been so sweet and welcoming! Taylor is always willing to answer any questions I have and Josh is awesome, too!!
TJ Privette
October 23, 2017 05:08
The gym is huge, plenty of room to get a diverse workout. I spoke with Taylor, an assistant manager, who made me feel welcome and confident that I found the right gym for me. I'm looking forward to many shred sessions at Club Fitness.
Jess
October 23, 2017 05:08
Great gym. Big and very spacious. Plenty of equipment. Newly renovated and clean. Convenient 24 hour access.
Fido Urbina
October 18, 2017 12:09
love this gym, free weights! don't have someone getting on to you if you throw weights on the floor! (not like do these things) pretty much everyone minding their own business. 24 hours Very convenient. the manager Mike awesome guy he cares for his member's!!! he always there with a broken leg that shows a LOT