| Tue | 05:00 am -09:00 pm |
| Wed | 05:00 am -09:00 pm |
| Thu | 05:00 am -09:00 pm |
| Fri | 05:00 am -09:00 pm |
| Sat | 07:00 am -09:00 pm |
| Sun | 07:00 am -08:00 pm |
Today is May 23rd it's my first visit back since the pandemic and I have to say props to the crew at ARC downtown for keeping the facilities so nice clean up to date and everyone safe! There I was one of three the first swimmers has actually the second person in the pool and that Waters never felt better ever! Mckenzie was super nice and got my 20 laps in thank you for being open during this uncertain time! I'm so glad to still be a member here thank you everyone Arc downtown.
Played indoor soccer here for a few years. Only one bathroom available. Turf field is in less than good shape with holes and lots of loose turf, could be updated. But good enough due to being the only place hosting an indoor soccer league.
Great gym - clean and upscale. Tennis courts are well maintained.
People are so rude...employees and members.... went with a friend to check it out and to see about joining....no way would I want to be a part of that! Try being friendlier people!!!
We used the indoor pool here. The pool and hot tub were great at the end of a long day. The staff could be more welcoming at the desk. I kind of felt like they were put out that we had questions.
Our family just joined. We love using the equipment and pool, and the kids' place is awesome!
Not often crowded, great exercise classes, big outdoor pool and indoor pool as well.
Not often crowded, great exercise classes, big outdoor pool and indoor pool as well.
This place is amazing! Everyone's friendly, the pools and tennis courts are very good, and it's a great place to hang out or get work done! Or work out!
This place is amazing! Everyone's friendly, the pools and tennis courts are very good, and it's a great place to hang out or get work done! Or work out!
This place is amazing! Everyone's friendly, the pools and tennis courts are very good, and it's a great place to hang out or get work done! Or work out!
If you like tennis come here, great club, nice employees
If you like tennis come here, great club, nice employees
The management at the club is deplorable. There was an issue with my account and my payments were not going through and they didn't contact me until 3 months after fact. Said I was on the hook for another 140 in late fees and then notified me of the '30 day' requirement mentioned in one of the comments below. My guess is that the club is either in trouble financially or they could care less about their customers (beyond the elitist retirees that prop up ARC South). Save yourself the trouble and money and go to Aston Park if you like to play tennis.
The management at the club is deplorable. There was an issue with my account and my payments were not going through and they didn't contact me until 3 months after fact. Said I was on the hook for another 140 in late fees and then notified me of the '30 day' requirement mentioned in one of the comments below. My guess is that the club is either in trouble financially or they could care less about their customers (beyond the elitist retirees that prop up ARC South). Save yourself the trouble and money and go to Aston Park if you like to play tennis.
If you play tennis this is the place to be. All the teaching pros have went out of their way to help my family in any possible way. Numerous tennis clinics ranging from free to advanced to show up and play. Parking is a little tight and every once in a while you might have to wait for a towel even though I had a pro (Jeff) go get one fresh out of the dryer one time. Pool is convenient with the hot tub. Indoor courts are nice in the winter months.
I used both down town and south locations. Staff turnover rate is so high that if you don't like one, don't worry, they will change faster than the AVL weather.
This also leads to the ARC acceptance of responsibility: They're not responsible for when they (ARC) screws up, like a system upgrade that deletes you, or trying to charge you a new member fee when you have been a member for a few years. Not responsible for towels, broken locks on lockers, lack of hot water, or damaged equipment. (um, really?)
The equipment isn't kept up well, and they are more likely to change the layout of the gym floor than to actually fix or replace old or broken equipment.
It's location is one of the most convenient, and once you are a member, as long as they don't screw up, it is fine. About on par, cost wise, with all the other gyms in town.
If you have kids that want tennis camp, or something, perhaps this is the one and only. However; if it isn't about tennis, and this isn't the best location for you, just attach to a gym that is. They don't have anything special enough to recommend them over any other gym in town. (Shame they don't have racket ball)
And their lack of accepting responsibility for anything within their control, be it towels, accounts, programs, equipment.. that is what made me finally decide that I was done with them. I ended up having to cancel my PT, I do hope she got paid, and that the gym didn't just pocket the $$ but I don't count on it.
I had a membership here for a two year period, but finally decided to leave due lack of standard facility lack of training programs, general amenity discomfort and poor management. The program training director (who also works as director of sales) could not address simple program questions and really failed when it came to current knowledge of exercise science. He did offer me a tiny 1970's BPA styrofoam cup filled with uncertified coffee. When I said "no thank you" he proceeded to tell me that it was loaded with "antioxidants." A random side note: he also thought Spain was not a Mediterranean country. Very high staff turn over at the front desk. Off putting practices such as writing on the gym towels with magic markers. The mens locker room at the downtown resort location is so small that your backside often brushes with other members while trying to get your pants on. Did I mention that the DT location only has ONLY two showers? The sauna at the South location is a very small dark and creepy closet with a single light. No indoor pool at the South location. I moved to the Grove Hotel Athletics Center and I have been very-very happy.
If you need to move or need to do anything outside of ARC policy, they make it laborious. This is a for profit business that is not focused on customer service. While the salt water pool is nice and the locker rooms are clean, it is hard to get to and from, and ARC would not survive in a bigger city for the lack of attention to detail and their sticky membership packages.
I'm so glad that I found this place. It is minutes from my home in West Asheville and has everything I need to stay healthy in body, mind and spirit. There is an excellent gym that is clean, well lit and meticulously maintained. I was completely new to working out and recovering from major spine surgery when I joined and was fortunate to have hired Matt Clark for some personal strength training which has had a profound impact on my progress and my motivation.
ARC Downtown has both an outdoor pool and an indoor saltwater pool with sauna and steam room. They offer a whole slew of group classes. I particularly love Yoga with Jacci and attend whenever I am able. They even have a cafe with a delicious assortment of smoothies for when you need to refuel.
Then there are the courts. The tennis program is amazing. I started with beginner clinics and added some lessons with tennis pro Ben Baron to get up to speed. They offer clinics for different skill levels, show up and play events and ladders and indoor courts for when I'm dying to play but the weather is uncooperative.
There are so many places to work out in Asheville and I am thrilled to have found Asheville Racquet Club. Call and ask for Mike who is a wonderful fitness ambassador who takes an interest, doesn't try to oversell and cheers on your progress. He'll hook you up!
Lastly, this is just the downtown club. Membership gives you access to the amazing South club as well, but I'll save that review for another day. Stay fit, y'all!
If you play tennis this is the place to be. All the teaching pros have went out of their way to help my family in any possible way. Numerous tennis clinics ranging from free to advanced to show up and play. Parking is a little tight and every once in a while you might have to wait for a towel even though I had a pro (Jeff) go get one fresh out of the dryer one time. Pool is convenient with the hot tub. Indoor courts are nice in the winter months.
If you need to move or need to do anything outside of ARC policy, they make it laborious. This is a for profit business that is not focused on customer service. While the salt water pool is nice and the locker rooms are clean, it is hard to get to and from, and ARC would not survive in a bigger city for the lack of attention to detail and their sticky membership packages.
I'm so glad that I found this place. It is minutes from my home in West Asheville and has everything I need to stay healthy in body, mind and spirit. There is an excellent gym that is clean, well lit and meticulously maintained. I was completely new to working out and recovering from major spine surgery when I joined and was fortunate to have hired Matt Clark for some personal strength training which has had a profound impact on my progress and my motivation.
ARC Downtown has both an outdoor pool and an indoor saltwater pool with sauna and steam room. They offer a whole slew of group classes. I particularly love Yoga with Jacci and attend whenever I am able. They even have a cafe with a delicious assortment of smoothies for when you need to refuel.
Then there are the courts. The tennis program is amazing. I started with beginner clinics and added some lessons with tennis pro Ben Baron to get up to speed. They offer clinics for different skill levels, show up and play events and ladders and indoor courts for when I'm dying to play but the weather is uncooperative.
There are so many places to work out in Asheville and I am thrilled to have found Asheville Racquet Club. Call and ask for Mike who is a wonderful fitness ambassador who takes an interest, doesn't try to oversell and cheers on your progress. He'll hook you up!
Lastly, this is just the downtown club. Membership gives you access to the amazing South club as well, but I'll save that review for another day. Stay fit, y'all!
I used both down town and south locations. Staff turnover rate is so high that if you don't like one, don't worry, they will change faster than the AVL weather.
This also leads to the ARC acceptance of responsibility: They're not responsible for when they (ARC) screws up, like a system upgrade that deletes you, or trying to charge you a new member fee when you have been a member for a few years. Not responsible for towels, broken locks on lockers, lack of hot water, or damaged equipment. (um, really?)
The equipment isn't kept up well, and they are more likely to change the layout of the gym floor than to actually fix or replace old or broken equipment.
It's location is one of the most convenient, and once you are a member, as long as they don't screw up, it is fine. About on par, cost wise, with all the other gyms in town.
If you have kids that want tennis camp, or something, perhaps this is the one and only. However; if it isn't about tennis, and this isn't the best location for you, just attach to a gym that is. They don't have anything special enough to recommend them over any other gym in town. (Shame they don't have racket ball)
And their lack of accepting responsibility for anything within their control, be it towels, accounts, programs, equipment.. that is what made me finally decide that I was done with them. I ended up having to cancel my PT, I do hope she got paid, and that the gym didn't just pocket the $$ but I don't count on it.
