Reviews

Rated 4.2/5 based on 36 customer reviews.
March 4, 2020 23:08

Like they say, you get what you pay for, but the pros outweigh the cons. This gym is no frills but has enough machines and equipment so that there is rarely a wait. You have to bring your own towel and there are no specialty group classes like in fancier gyms, but you can sign up for mini exercise sessions with a trainer and if you are the only one who signs up then it's almost like having a personal training session. The women's bathroom and shower area need a ventilation fan and the entire gym is lacking Purell/hand sanitizer stations but by and large the gym is pretty clean. If you just want to get in a quick workout during your lunch hour or after work then you can't go wrong with this place.

March 26, 2019 19:48

Loved this planet fitness

November 24, 2018 21:48

Equipment is very good staff is very nice and the workout area is keepped clean however the same cannot be said for the showers and changing area. The showers were very dirty. It you are planning to take a shower after your workout bring shower shows.
But overall a great value for the money.

September 21, 2018 10:11

Planet Fitness is rated highly because their hours of operation I'm from early morning till late night very late night so you can get some you know women in home and people at work and they come in and then they can also go to the gym the equipment the membership is also affordable

August 23, 2018 11:16

I love that the equipment is clean but I have reported an incident to upper management about a member not wearing deodorant and smelling up the consistently. They have ignored my complaint and members can not work in peace if the member smelling up the gym is working out there. He leaves a trail for about 20 feet and you have to hold your breathe in the morning. Many members are thinking about leaving if upper management does not take care of this issue soon.

August 23, 2018 11:16

I love that the equipment is clean but I have reported an incident to upper management about a member not wearing deodorant and smelling up the consistently. They have ignored my complaint and members can not work in peace if the member smelling up the gym is working out there. He leaves a trail for about 20 feet and you have to hold your breathe in the morning. Many members are thinking about leaving if upper management does not take care of this issue soon.

August 11, 2018 01:43

I gotta say I love using this gym. They always keep there equipment on point. And the employees are very respectful. Plus you got the movie theater right across from it and shop right. Plus a comfy hotel. This spot is a convenient location for this budness and it's customers with a parking garage the connects right from the lot to the gym.

August 11, 2018 01:43

I gotta say I love using this gym. They always keep there equipment on point. And the employees are very respectful. Plus you got the movie theater right across from it and shop right. Plus a comfy hotel. This spot is a convenient location for this budness and it's customers with a parking garage the connects right from the lot to the gym.

July 24, 2018 09:51

I was having an issue with my app checking into this location and the very nice girl that works at the counter name Crystal made me aware that I was supposed to get a new barcode number when I switch my home gym location. The last um I went to just gave me a hard time and didn't take the time to explain that to me. Thank you Crystal for being amazing

July 24, 2018 09:51

I was having an issue with my app checking into this location and the very nice girl that works at the counter name Crystal made me aware that I was supposed to get a new barcode number when I switch my home gym location. The last um I went to just gave me a hard time and didn't take the time to explain that to me. Thank you Crystal for being amazing

July 23, 2018 18:00

Rude, arrogant staff. One staffer took the time to make eye contact, explain month starts 17of last month thru current month..they can start billing to bank on 10th..cancelled..make sure someone initials any applicable areas that could generate chg.

June 26, 2018 11:21

Love this gym so amazing especially the morning staff team captain Crystal she so helpful and help me out and the manger gabe. best planet fitness by far we need more people like them in other planet fitness. Always clean. Afternoon staff horrible this girl Arlene so disrespectful and always have angry face at all the members just horrible. Other then that morning people are nice.

June 26, 2018 11:21

Love this gym so amazing especially the morning staff team captain Crystal she so helpful and help me out and the manger gabe. best planet fitness by far we need more people like them in other planet fitness. Always clean. Afternoon staff horrible this girl Arlene so disrespectful and always have angry face at all the members just horrible. Other then that morning people are nice.

June 21, 2018 10:34

Great place to get fit eight in the heart of the city.grab a bite to eat after a workout

June 13, 2018 17:48

The overnight guy at the desk is excellent,
( I forgot his name). The place was spotless and the gym lighting was perfect.

June 5, 2018 10:21

Great gym for a great price. Very clean and attentive employees. Vast amount of equipment across two floors.

June 5, 2018 10:21

Great gym for a great price. Very clean and attentive employees. Vast amount of equipment across two floors.

May 28, 2018 13:11

Clean space and courteous staff. Gym is upstairs from a chain restaurant...do your best not to come to the gym hungry or you will think of food while running on the treadmill!

May 11, 2018 02:06

The gym itself is great for when you just want to do your own thing, but I came here at 2am, and there was this homeless guy who came in (staff kicked him out), and the guy was walking back and forth outside the gym and I never felt so unsafe walking back to my car.

May 4, 2018 04:11

Just moved from CA to NY for business. This is a great gym. It has two floors, surprisingly a lot of machines. I just transferred my membership!

May 2, 2018 21:19

Good, clean facility. Helpful staff

April 27, 2018 09:08

Good spot but hidden because it's in WP
Ninam Marcus kind of city.

April 24, 2018 16:23

Management is poor. It's always dirty.....shame ...

April 3, 2018 19:02

So disappointed. My husband and I are clients for more than 4 years until today that I decided to bring my broher to be a member. This guy Gabriel Tatis called the "MANAGER" at the afternoon gave me the worst service, treat, face that I ever had from a MANAGER! My brother was becoming a NEW CLIENT and every question we had seems to be so annoying for him. At the end he didnt want to take our cash because didn't have change.I had to go another store to get exact $10 for him... I asked him if he had any problem with us and he just kept making that annoyed face. When asked for his business card he pointed so gross. I could see that even the employee that was also there was embarrassed.
The kind of treat that this guy gave us shouldn't happened to anyone.

February 27, 2018 18:58

Excellent. There are always machines available and the place is well kept.

February 27, 2018 18:58

Excellent. There are always machines available and the place is well kept.

November 29, 2017 20:46

More equipment availabe than anyone can use!

November 21, 2017 20:24

Monday nights are busy. Generally, no weight slamming (not heard the lunk alarm go off) and most members are willing to move to the next equipment rather than sit using their cell phones. Place is clean and well managed.

November 15, 2017 05:21

Hours are great, parking is good, decent space but way too much cardio and not enough weight equipment. Weight section gets way too crowded with "non weight lifters" talking on phones and to each other.

October 25, 2017 15:24

I've been coming to this gym for many years now. The new facility on Main Street is one of the best I've seen, and I've been to close to dozen locations in three states this far.

Staff has always been friendly, and has steadily improved over the years. Place is always kept clean, which is obviously a never-ending battle.

Only a few nits:

1: Both sets of escalators are frequently out of order. (Not their fault, but their management should be nagging the heck out of the building's management company.

2: They do not have the newer water fountains that have a water bottle spigot. I find this odd, since this location is brand new and plenty of other locations have it.

3: Only managers have access to the thermostats. Either get remote control thermostats or let the staff adjust, but do not inconvenience your (paying) members.

October 25, 2017 15:24

Clean and organized, plenty of equipment that ovoid that other members like happens in other gyms stand by you or ask you" how many more reps left", something that I found very unpleasant since you end rushing up your workout, that does not happen here in planet fitness, also what i really love is that when you are working out you can concentrate since that this place does not allow members to slam weights or grunch when working out. Good experience highly recommend. Thumbs up!

October 25, 2017 15:24

The gym is always clean with friendly, helpful staff. I'm in their gym 6 days a week and I've made some great new friends here and transformed myself in the process.

October 25, 2017 15:24

Clean, well ventilated, very spacious. Staff is courteous.

October 25, 2017 15:24

Clean ur showers the reat is great

October 11, 2017 08:20

The gym is always clean with friendly, helpful staff. I'm in their gym 6 days a week and I've made some great new friends here and transformed myself in the process.

March 22, 2017 20:02

I've been coming to this gym for many years now. The new facility on Main Street is one of the best I've seen, and I've been to close to dozen locations in three states this far.

Staff has always been friendly, and has steadily improved over the years. Place is always kept clean, which is obviously a never-ending battle.

Only a few nits:

1: Both sets of escalators are frequently out of order. (Not their fault, but their management should be nagging the heck out of the building's management company.

2: They do not have the newer water fountains that have a water bottle spigot. I find this odd, since this location is brand new and plenty of other locations have it.

3: Only managers have access to the thermostats. Either get remote control thermostats or let the staff adjust, but do not inconvenience your (paying) members.

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