- Address:500 W Onondaga St, Syracuse, NY 13204
- Phone:(315) 475-9164
- Website:http://www.thespaat500.com/
- Rating:4.3
- Hours:
| Tue | 11:00 am -06:00 pm |
| Wed | 11:00 am -06:00 pm |
| Thu | 11:00 am -06:00 pm |
| Fri | 11:00 am -06:00 pm |
| Sat | 11:00 am -06:00 pm |
The Spa at 500
Reviews
Rated 4.3/5 based on 22 customer reviews.
evelyn taylor
January 8, 2020 12:36
Not sure why this place doesnt have more reviews. I just randomly went. I'm a flight attendant who lifts weights and was very sore with a tight back. I needed a massage so I went and left with more than I bargained for. My ladies name was Laura I believe. She gave me a fantastic one hour massage and was very informative on what was happening with my body.
I 100% recommend this to anyone in the area! Will def go back on my next visit here.
Sara Elizabeth
August 8, 2019 12:54
I took my best friend here for her bachelorette weekend along with the bridal party, and it exceeded our expectations! Ed was very helpful, thoughtful, patient, and accommodating! I have never received such personalized and meticulous service at a spa until I visited here. We left feeling relaxed and GLOWING!! The bride enjoyed her half day packgae and actually has returned for a final pamper before her big day! THANKS ED!
Rick Mossotti
May 15, 2019 08:31
Really nice inside and reasonably priced
Rachel Cullivan
September 26, 2018 11:21
Unfortunately I did not have a great experience especially not for the price. In fact, the more time that has gone by the more I realize how terrible it really was. When I think about getting a massage now I am completely deterred because I wouldn't want to waste my money on mediocrity. I had a massage there years before and it was a wonderful experience which makes me wonder if the place has come under new ownership??? The temperature of the room was too cold... then, I paid extra for aromatherapy and I couldn't smell it at all!!! I was certainly not pampered. and to make things worse I heard the masseuse tell ask the front desk lady if he could leave early because he had to do pick up his daughter. He did this right in front of me. I felt this was unprofessional for pampering because it made me worry if he was a single father... and i began to wonder right away if he needed for me to over tip him to alleviate his stress in life... but I was there for my own stress!!!! Put it this way. Admittedly the arm and leg massage were excellent but the back and feet (what I was dreaming about before I got there) were less than mediocre. You could really tell he had a chip on his shoulder and was conserving his own wear and tear at the true expense of my experience. The ending was abrupt. He simply stopped and said. "Ok. That's it" (or something like that). I thought... geese does this person think he has met me before and has some sort of grudge??? LOL in the end I gave almost a 20% tip because I thought he must be having a bad time but the more I think about the fact that I can't really afford the luxury of a massage but that I felt it necessary to splurge on due to my current stress levels... and then the fact that this person felt it was fine to not pamper me in spite of the fact that I paid to be pampered makes me annoyed. You might assume that every time a person comes in for a massage... facial... etc that this is a true experience for that person and should be treated as such. Also, I was disappointed that I did not have access to the spa at all. I have had two past experiences with massages where you had access to the sauna or hot tub before hand to help soften the muscles. Not only did I not have access to these things (fine) it was also too cold. :( in all. it was a disappointing experience.
A Google User
September 5, 2018 00:50
Nice
Brian Holmes
September 5, 2018 00:50
Nice
A Google User
July 11, 2018 04:31
Disappointed! My first time there. My partner booked and prepaid a massage for my Birthday.I researched the massage therapists and requested the one that seemed fit for me ( I read all their bio's) on the website. When I arrived on that day that was paid in full. There was another person there to give me the massage, Not who I requested.
Also, No call prior to my coming in to let me know of the change. I would have cancelled if they had given me notice. Not a good experience and the rooms have way too much light coming in to relax.
bladdercat _
July 11, 2018 04:31
Disappointed! My first time there. My partner booked and prepaid a massage for my Birthday.I researched the massage therapists and requested the one that seemed fit for me ( I read all their bio's) on the website. When I arrived on that day that was paid in full. There was another person there to give me the massage, Not who I requested.
Also, No call prior to my coming in to let me know of the change. I would have cancelled if they had given me notice. Not a good experience and the rooms have way too much light coming in to relax.
Bree _
July 11, 2018 04:31
Disappointed! My first time there. My partner booked and prepaid a massage for my Birthday.I researched the massage therapists and requested the one that seemed fit for me ( I read all their bio's) on the website. When I arrived on that day that was paid in full. There was another person there to give me the massage, Not who I requested.
Also, No call prior to my coming in to let me know of the change. I would have cancelled if they had given me notice. Not a good experience and the rooms have way too much light coming in to relax.
BloodStarvedBree
July 11, 2018 04:31
Disappointed! My first time there. My partner booked and prepaid a massage for my Birthday.I researched the massage therapists and requested the one that seemed fit for me ( I read all their bio's) on the website. When I arrived on that day that was paid in full. There was another person there to give me the massage, Not who I requested.
Also, No call prior to my coming in to let me know of the change. I would have cancelled if they had given me notice. Not a good experience and the rooms have way too much light coming in to relax.
A Google User
January 22, 2018 21:18
My partner and I did a couple's jacuzzi, massage, and sauna here and really enjoyed it! It was relaxing and the two therapists we had were knowledgable and friendly (Ed and Zinga). The building itself is gorgeous! Very easy going, relaxing experience. Free parking in the back of the building is a plus :)
Margaret Battersby
January 22, 2018 21:18
My partner and I did a couple's jacuzzi, massage, and sauna here and really enjoyed it! It was relaxing and the two therapists we had were knowledgable and friendly (Ed and Zinga). The building itself is gorgeous! Very easy going, relaxing experience. Free parking in the back of the building is a plus :)
Amanda Millier
October 25, 2017 10:36
I did the couples massage and the entire experience was wonderful. We were so comfortable and relaxed, but the massage got all of my knots and kinks out. If I hadn't moved from the area, I would have gone back more!
C L
October 25, 2017 10:36
Great experience.
Douglas Hillick
October 25, 2017 10:36
Massage felt great and friendly staff!
Amelia Gump
October 25, 2017 10:36
Sharifa is amazing! Great massage for the price (I got a student discount). Everything is al la carte, which I enjoyed because I was just looking for a massage anyways. Very beautiful old victorian house which makes for a relaxing, cozy vibe. Would definitely recommend!
Amelia Gump
April 7, 2017 21:51
Sharifa is amazing! Great massage for the price (I got a student discount). Everything is al la carte, which I enjoyed because I was just looking for a massage anyways. Very beautiful old victorian house which makes for a relaxing, cozy vibe. Would definitely recommend!
A Google User
April 7, 2017 21:51
Sharifa is amazing! Great massage for the price (I got a student discount). Everything is al la carte, which I enjoyed because I was just looking for a massage anyways. Very beautiful old victorian house which makes for a relaxing, cozy vibe. Would definitely recommend!
Douglas Hillick
March 19, 2017 10:57
Massage felt great and friendly staff!
C L
February 16, 2017 14:35
Great experience.
Amanda Millier
December 11, 2016 20:29
I did the couples massage and the entire experience was wonderful. We were so comfortable and relaxed, but the massage got all of my knots and kinks out. If I hadn't moved from the area, I would have gone back more!
A Google User
December 11, 2016 20:29
I did the couples massage and the entire experience was wonderful. We were so comfortable and relaxed, but the massage got all of my knots and kinks out. If I hadn't moved from the area, I would have gone back more!