• Address:400 Andrews St, Rochester, NY 14604
  • Phone:(585) 546-1000
  • Website:
  • Rating:3.7
  • Hours:
Mon 05:00 am -09:00 pm
Tue 05:00 am -09:00 pm
Wed 05:00 am -09:00 pm
Thu 05:00 am -09:00 pm
Fri 05:00 am -08:30 pm
Sat 08:00 am -05:00 pm
Sun 09:00 am -05:00 pm
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Reviews

Rated 3.7/5 based on 25 customer reviews.
July 25, 2019 21:27

I cant believe someone would complain about the condition of that pool. I have been a member over 20 years and I can count on one hand the amount of time the pool was a little cloudy. Never Yellow. I have owned a 38 foot pool for over 30 years and you need a chemistry degree at times when allot of people swim to keep it clean. Hundreds of members swim everyday. Makeup, Oils, dirt and just a few things that effect the water condition of that 75 foot pool.
Gabrielle does a great job maintaining the high standards of that pool as well as the equipment in the Gym. Its a close family feeling at Harrow East. I tried other Gyms but Harrow East has something for everyone including a beautiful Pool

July 19, 2019 17:34

I would strongly recommend NOT getting into the swimming pool unless you like water that is the yellow color of an unflushed toilet bowl. When I complained I was told by Gabby (the club manager) that when she back-flushes (toilet reference?) the sand filters the sand gets into the water and makes it that color. I somehow have to doubt that sand would remain suspended in the water of a swimming pool for 48 hours and not settle onto the bottom of the pool. And why would the pool become progressively cloudy over those same 48 hours? BACTERIA BLOOM, That's why. This pool is a potential hazard to your health and Gabby refuses to recognize the problem and just repeats over and over that the chemical tests are fine. Let your eyes guide you.
Joe Blackburn

May 15, 2019 10:49

Nice, old gym. This place has been here since I was a child. I'd make this a Rochester historical site LOL. Has a gym, basketball court, swimming pool. Staff is nice. Clean towels. I'd just wish they stayed open later.

May 15, 2019 10:49

Nice, old gym. This place has been here since I was a child. I'd make this a Rochester historical site LOL. Has a gym, basketball court, swimming pool. Staff is nice. Clean towels. I'd just wish they stayed open later.

May 14, 2019 13:53

I visited here and attended a class to see if this health club would fit my needs. I felt the person at the desk to whom I was to refer my inquiries seemed to not connect what I had asked. She asked, "what "level" of membership was I interested in participating?" I had not been given any information. It was assumed I "knew" everything. How how could I answer when she had not told me what "levels" there were as choices?

December 20, 2018 21:08

By far, the most complete gym in terms of people and facilities. The staff is professional, highly educated and extremely knowledgeable. The gym itself has been newly renovated and I am always in peak physical condition, compared to other gyms, when I have trained here for extended periods of time. The gym is not over crowded. The members themselves are all great people. This gym has been an excellent place for me personally. I'm always welcomed. In short, it has been my home away from home for nearly 20 years.

September 23, 2018 13:52

The best club in town, many workout machines, and a great "clean" pool.

June 25, 2018 12:02

Great hot tub and pool. Hot front desk staff on monday evening.

June 25, 2018 12:02

Great hot tub and pool. Hot front desk staff on monday evening.

May 30, 2018 08:33

The wheelchair elevator doesn't work and they didn't have a sign saying it was broken. Sounds like it's been broken for a while when I tried to use it and after waiting for awhile then had to make my way up the stairs slowly. Didn't sound like they would be fixing it anytime soon.

May 30, 2018 08:33

The wheelchair elevator doesn't work and they didn't have a sign saying it was broken. Sounds like it's been broken for a while when I tried to use it and after waiting for awhile then had to make my way up the stairs slowly. Didn't sound like they would be fixing it anytime soon.

March 9, 2018 17:00

A great place to be part of. And it's clean.

February 28, 2018 06:14

A hidden gem in Rochester. Love the sauna pool and hot tub

February 28, 2018 06:14

A hidden gem in Rochester. Love the sauna pool and hot tub

February 4, 2018 09:00

Very dated gym but overall nice environment

November 18, 2017 19:08

Love the aqua aerobics class

November 2, 2017 14:49

It's an old building whose age shows, but the people are very nice... especially Tom who is also an amazing yoga instructor. Go see him if you can!

November 2, 2017 14:49

It's an old building whose age shows, but the people are very nice... especially Tom who is also an amazing yoga instructor. Go see him if you can!

October 25, 2017 06:07

Quiet, low-key gym with everything that I could ask for, as far as equipment and amenities. And the staff is friendly and responsive, to boot. They offer tons of classes, included in the price of the membership, so there is plenty to try.

October 25, 2017 06:07

Good home feeling nice people no pressure

October 25, 2017 06:07

I struggle with this place daily. I have a good rate and the facility is usually a ghost town when I workout so no complaints there. The problem is I have locker and laundry service which is starting to make little sense. My clothes have never been returned to the locker so I have to hunt down the housekeeping staff who apologize every time, yet nothing changes. I'm there every day - you'd think they'd something already!
Oh yeah, their cardio room is okay. They have an extensive weight room with multiple sets of free weights, plates, benches, machines and the like so you're never in anyone's way. and there's enough mirrors where you can check yourself out from EVERY angle.
The men's locker room is a bit awkward. There are two lounge areas - one with a T.V. and couches, the other lined with cube lockers. Another room has the full length lockers, sinks, toilet areas and leads to the showers. There isn't enough room in this area and gets cramped during the morning and evening rushes.
Overall, I really can't complain because I still get done what I need to and I'm paying almost nothing. I just wish it were a more comfortable experience.

October 25, 2017 06:07

Facilities are a little old. But it's a great club. Feels very much like a NYC health club

October 25, 2017 06:07

Great atmosphere.....I can go and workout and not feel crowded

May 13, 2017 13:31

Facilities are a little old. But it's a great club. Feels very much like a NYC health club

March 12, 2017 12:47

I struggle with this place daily. I have a good rate and the facility is usually a ghost town when I workout so no complaints there. The problem is I have locker and laundry service which is starting to make little sense. My clothes have never been returned to the locker so I have to hunt down the housekeeping staff who apologize every time, yet nothing changes. I'm there every day - you'd think they'd something already!
Oh yeah, their cardio room is okay. They have an extensive weight room with multiple sets of free weights, plates, benches, machines and the like so you're never in anyone's way. and there's enough mirrors where you can check yourself out from EVERY angle.
The men's locker room is a bit awkward. There are two lounge areas - one with a T.V. and couches, the other lined with cube lockers. Another room has the full length lockers, sinks, toilet areas and leads to the showers. There isn't enough room in this area and gets cramped during the morning and evening rushes.
Overall, I really can't complain because I still get done what I need to and I'm paying almost nothing. I just wish it were a more comfortable experience.

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