A Google User
March 9, 2018 14:24
I would like this review to be a warning to anyone who gets a membership from this gym. The owner (Michele) makes you sign up through a system called Wodify which automatically enrolls you in an auto-renew account and they make you sign a waiver which also INCLUDES their terrible cancellation policy! As per their waiver, they require a 30-day cancellation request. This is absolutely terrible as they are essentially ensuring they are stealing an additional month from any member who decides to cancel and move on for whatever reason.
To add, the gym owner, Michele has made things even worse. She is very bad at responding to any emails and has STILL not yet confirmed if my account was canceled (this is now 2 weeks later). When I was joining, the responses were almost instant and the communication was great but it appears this has changed a lot since I now want to cancel my membership.
The Crossfit brand is a great community of people but when business and money hungry individuals get involved it can be ugly. Look for another place to spend your hard earned money in.