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Planet Fitness

25 Reviews
Mon 12:00 am -10:00 pm
Sat 07:00 am -07:00 pm
Sun 07:00 am -07:00 pm
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Rated 3.2/5 based on 25 customer reviews.
February 24, 2020 20:47

Horrible planet fitness do not join. Staff has no customer service skills. You spend your money by joining and get disrespected and scammed. No work ethics. Rude, uptight employees epsecially the females. Appreciate the job or simply don't work. Stay home. Do not join this gym.

February 9, 2020 20:53

My first time ever in a gym both guys at front desk were friendly and helpful..love that it's clean and the machines are great..

February 7, 2020 18:30

One of the better locations in my opinion.

PROS: less crowded than Bushwick locations, friendly staff, decently sized locker rooms, two-story layout with abs etc. in the basement which makes it seem more spacious.
CONS: equipment is all a little old and beat up, building itself is pretty old and sometimes the ceiling leaks, no good subway station nearby so really only convenient if you live close by, no cell service in the basement.

January 21, 2020 09:18

I have been going here for almost a year. It is always very clean and the staff is kind and knowledgeable. If you're looking to go when the gym isn't packed then, go 5am-8am, 2-3pm, or 8-9pm.

September 27, 2018 20:07

It's okay to get your workout on. They don't have any Hammer Strength equipment like other PFs. As far as abdominal equipment, they don't have a big selection either. The massage chairs has terrible malfunctioning, and they only have one massage bed that I am not sure how it works. So don't look forward to a great massage. You can definitely get your work out on though!

September 27, 2018 20:07

It's okay to get your workout on. They don't have any Hammer Strength equipment like other PFs. As far as abdominal equipment, they don't have a big selection either. The massage chairs has terrible malfunctioning, and they only have one massage bed that I am not sure how it works. So don't look forward to a great massage. You can definitely get your work out on though!

August 27, 2018 08:12

I had breathing problems when I tried to go inside.
I couldn't breathe.
I don't know if it is the structure but I am not attempting twice is enough attempts.
Spinning classes I am interested.

August 27, 2018 08:12

I had breathing problems when I tried to go inside.
I couldn't breathe.
I don't know if it is the structure but I am not attempting twice is enough attempts.
Spinning classes I am interested.

July 29, 2018 20:24

This place is nice and clean good place to will go back after my deployment see you soon in one Year

July 29, 2018 20:24

This place is nice and clean good place to will go back after my deployment see you soon in one Year

July 26, 2018 05:44

This place is not that clean.and the people are not that helpful.you have to see it for your self.

July 7, 2018 09:51

They just talk nicely but when they need to do real job, they never help(two of one can not go downstairs??? ) I seen this with many other too. They promote Black card membership but they never said that $58 cancellation charge. No one has knowledge about software and membership, She(manager) told me that now you no need to pay for cancellation with black card because she downgraded my card. I visited store 4 times she was not in store and other employee said its not possible you must have to pay $58. So over here may all employee are foolish or manager. Today I visited store , manager was down stair, at front there were two employees so I request them to inform her but they told me that no one can leave the front desk you must have to wait and minimum 10mins. I had no time finally I paid $58 for cancellation.

July 7, 2018 09:51

They just talk nicely but when they need to do real job, they never help(two of one can not go downstairs??? ) I seen this with many other too. They promote Black card membership but they never said that $58 cancellation charge. No one has knowledge about software and membership, She(manager) told me that now you no need to pay for cancellation with black card because she downgraded my card. I visited store 4 times she was not in store and other employee said its not possible you must have to pay $58. So over here may all employee are foolish or manager. Today I visited store , manager was down stair, at front there were two employees so I request them to inform her but they told me that no one can leave the front desk you must have to wait and minimum 10mins. I had no time finally I paid $58 for cancellation.

June 12, 2018 10:11

Very clean gym, manager is nice, front desk staff are helpful and good trainer. Not too crowded either.

June 12, 2018 10:11

Very clean gym, manager is nice, front desk staff are helpful and good trainer. Not too crowded either.

April 18, 2018 07:24

Great location, availability of machines, accommodating and helpful staff, however, they need to do something about the sewer stench coming from the basement.

April 2, 2018 15:15

It's tight spot not enough stretching and floor exercising space but it's always clean and the workers are nice. I wish they had a stair climber and a battle rope though.

January 25, 2018 13:36

Stinks, in every sense of the word. It always WREAK of gym funk SO HEAVILY! The black card message chair area smells like a dead rodent! It's super small. The basement/ floor workout area is WAY TOO SMALL and they have the nerve to have "classes", you will be literally stepping over people down there it's horrible! You have to do your best to find space to do any mat/ floor exercise even when there's not a class in session, most of the time laying in between machines is your only option. It's the worst! On top of all that the customer service sucks in particular the front desk! Not bad people just too catty, unattentive and unprofessional. The last time I went I saw that they had about 3 employees "in training" so hopefully the quality of customer service will change and become better. One change at a time I guess. I have family and friends that drag me to this location because they do not want to travel. Just a gym for you to go in and get out, for a quick workout...use the machines and go.

January 25, 2018 13:36

Stinks, in every sense of the word. It always WREAK of gym funk SO HEAVILY! The black card message chair area smells like a dead rodent! It's super small. The basement/ floor workout area is WAY TOO SMALL and they have the nerve to have "classes", you will be literally stepping over people down there it's horrible! You have to do your best to find space to do any mat/ floor exercise even when there's not a class in session, most of the time laying in between machines is your only option. It's the worst! On top of all that the customer service sucks in particular the front desk! Not bad people just too catty, unattentive and unprofessional. The last time I went I saw that they had about 3 employees "in training" so hopefully the quality of customer service will change and become better. One change at a time I guess. I have family and friends that drag me to this location because they do not want to travel. Just a gym for you to go in and get out, for a quick workout...use the machines and go.

January 22, 2018 11:19

Tried to join the gym but they want your bank info. Can't understand why they won't accept cash. Seems to me they want to take your money. I read the complaint reviews and I see why. In the meantime I joined a gym that accepts cash payments. I see planet fitness closing down soon. Just my two cents

October 18, 2017 11:23

This is my 3rd year since joining planet fitness and I've been in different locations and have i never seen someone took their job as serious as this guy. Today October 11 2017 I met one of your workers and he was very polite to me and my friend. During the ending of our work out we bumps into him again downstairs and he was dusting off the pipes on ceiling, I was applause, have never see someone dusting the pipes and machines off, but he works hard thank you so much for being so nice and kind and very helpful. I give this gym 5 stars

October 18, 2017 11:23

I been couple of times is great.the employer are nice they show around the gym there very helpful.

October 18, 2017 11:23

This place offers everything any other Planet Fitness offers. They have a chart in the front which is also very helpful when you want to know what times is not as busy as others I probably go there around 11:30 close to midnight to do my exercising because last time I went at 9 and stayed to 11 and it was really crowded. So definitely look for that chart when you go to your next Planet Fitness

October 18, 2017 11:23

This place is horrible. Everything is always out of place and/or broken, and it usually smells bad as soon as you walk in. No one reracks the weights.

October 11, 2017 14:34

This is my 3rd year since joining planet fitness and I've been in different locations and have i never seen someone took their job as serious as this guy. Today October 11 2017 I met one of your workers and he was very polite to me and my friend. During the ending of our work out we bumps into him again downstairs and he was dusting off the pipes on ceiling, I was applause, have never see someone dusting the pipes and machines off, but he works hard thank you so much for being so nice and kind and very helpful. I give this gym 5 stars

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