Reviews

Rated 3.5/5 based on 30 customer reviews.
February 24, 2020 14:59

Came here with a friend that has a membership for the first time and this place wasn't all that bad at all. And the staff are helpful and nice as well. +

February 8, 2020 13:46

This place recently had some renovations that I greatly appreciate. Removing the front escalator and putting stairs was much needed. Adding the new lights or changing the bulbs in the previous ones was much-needed. The place is much more bright now and I appreciate it.

December 18, 2019 11:51

Open 24 hours. Is located in the middle of a local shopping district. Clean and I'm able to work out and go do whatever I need to do after easily. Public transportation (buses and trains) in walking distance.

November 19, 2019 21:54

Will not use this gym again! super unprofessional and I will be contacting my bank for a refund!! It has been 4 months since I have been trying to cancel my membership, every time I have went to the PF they tell me the system is down so I have to try another day or call the manager. EVERY TIME i try to cancel the SYSTEM IS DOWN how is that even possible!!! When I called for the manager I get told that I have to come to the location. Fast forward to now, I am in another country and they are still removing money from my account! Next step is reporting fraud to my bank! Never recommending ANYONE to use this PF or any at all !! We on to blink or L.A fitness from now on, poor customer service!

February 14, 2019 16:31

Broken Machine nearly broke my back, NO SIGN STATING ITS BROKEN OR ANYTHING. I'm only 5'1 and I adjusted it thinking it was fine and it popped out and I slid down, I won't even bother telling the manager in here, NOW AND DAYS WE NEED TO MAKE COMPLAINS TO THE CEO OR CONGRESS ETC. PEOPLE IN HIGHER POSITIONS THEN A MANAGER. OTHER THEN THAT IN EVERY PLANET FITNESS I WENT TO, NO INTIMIDATING BUT A LOOK CAN BE INTIMIDATING AND THE WAY PEOPLE LOOK AT ME IS LIKE WTH LOOK SOMEWHERE ELSE GUY! SMH. PEOPLE NEED TO GET THINGS TOGETHER!!! ESPECIALLY HERE IN NYC! FED UP WITH THE BS WITH PEOPLE OUT HERE.

September 11, 2018 13:23

I get it you get what you pay for but why does it seem like that is only true in the bronx and Harlem. I been a member for years and always go to different locations and this one is by far one of the worst. I'm big on customer service as a business owner myself and location has very bad service. I like to say good morning, hello etc... but in this location don't expect a reply. I'll give you guy another example of how unprofessional they are in 3rd ave. I went to the gym on 9/9/18 everything was fine. The person in the front said morning. Good experience but now on 9/11 I go and they tell me that they are closed for renovations. Which is understandable but why weren't there any signs 2 days before or any type of notice.

No signs. No communication from the staff on the 9th. Really bad management.

August 20, 2018 20:12

Good price but a poor clean area. The odor is bad

July 14, 2018 13:35

Always a good time to go work out. Modern music and modern equipment very neat and overall a great place to get what u want in a healthy way. Check it out for yourself!!

July 14, 2018 13:35

Always a good time to go work out. Modern music and modern equipment very neat and overall a great place to get what u want in a healthy way. Check it out for yourself!!

June 22, 2018 01:43

Horrible. Canceled my membership just today just to find out that I had to pay a fee of 58 dollars. Apparently there was a contract. If I would have known would have never signed up in the first place the person never disclosed that when I initially signed up. Also staff members always smelled like weed. Avoid planet scammers.

June 22, 2018 01:43

Horrible. Canceled my membership just today just to find out that I had to pay a fee of 58 dollars. Apparently there was a contract. If I would have known would have never signed up in the first place the person never disclosed that when I initially signed up. Also staff members always smelled like weed. Avoid planet scammers.

June 22, 2018 01:43

Horrible. Canceled my membership just today just to find out that I had to pay a fee of 58 dollars. Apparently there was a contract. If I would have known would have never signed up in the first place the person never disclosed that when I initially signed up. Also staff members always smelled like weed. Avoid planet scammers.

May 20, 2018 06:58

The one on southern blvd, next to T-mobile is horrible. I joined online & then I walked over there. I paid for the 20.00 a month. They gave me a white t-shirt & the black membership card & that's it. They didn't show me around, they were very nasty, I told them it was my first time joining a gym. Horrible, Horrible staff.

May 16, 2018 08:32

I love Planet Fitness, is a place that I can work out and really enjoy my workout, I don't know what I'm doing all the time but I learn as I go, and if I need help from a trainer one is always there to assist me

April 24, 2018 20:53

Nice place can be pretty busy but its 24hrs so that's a huge plus

April 11, 2018 23:22

Gym is ok, just wished the lockers where at the same floor as the running machines, I'm a bit paranoid since I ride on my electric skateboard to get here

April 3, 2018 20:28

Needs major upgrades of the machines bathroom lockers massage chairs.

March 13, 2018 19:54

One of very few Planet Fitness opened 24/7 on the weekends. It's rarely packed. If you are inquiring about free weights, they do not have them. They have universal machines, Smith machines and dumbbells. It's not the best gym, but to find a unpacked workout location without having to wait for equipment (i.e.- in and out) this is the location.

March 6, 2018 02:38

3 stars cuz the treadmill is always down , but I lost 60lbs here so that's a plus.

February 21, 2018 00:15

I like this place is clean and the staff are friendly one thing is the escalators are always Brocken

February 20, 2018 22:42

Very sanitized, not so much crowded area.

February 20, 2018 11:21

You get what you pay for . Escalators are always broken . You can use the elevator though. The women's locker room is clean on certain days . Usually in the mornings on Saturday and Sunday. The cardio machines aren't the best/ break down often . The elliptical and bikes especially . They just need to update that entire gym . Replace the damn escalators with stairs . For the most part the staff members are friendly. Once my membership is up I'm going back to Blink fitness.

February 19, 2018 06:49

Very easy to get around and find machines. Only got 4 stars because the Hydromassage kept shutting down after working well for the first 5 minutes.

December 13, 2017 15:16

Omg.... I need to go back. The massage bed is heavenly

November 25, 2017 22:25

I havent even went to this gym to work out but i do know its not the best
The machines do not work the escalator dont even work and the staff are horri le when it comes to cos5tomer care

October 18, 2017 11:22

I planned to get the gym experience after many years of procrastinating. I looks at a lot of different options and finally settled for Planet Fitness. It not too near but its affordable and being there for a week I feel that the atmosphere here is good for anyone who wants to get themselves up to par with their physical fitness. There are variety of equipment for each part of the body and even massaging rooms. Its a good place I recommend them for anyone who looking for a gym.

October 18, 2017 11:22

The staff is extremely pleasant,everything is clean,I HAVE NEVER SEEN PAPER ON THE FLOOR OF THE LADIES ROOM...NEVER......AS SHOWN IN THE PICTURES,THIS LOCATION IS THE BEST.THE ESCALATOR IS ALWAYS TURNED OFF WHICH IS WHY I GAVE ONLY 4 STARS,SOMETIMES PEOPLE ARE WORKING OUT WITH A BUM KNEE OR ANKLE BUT THE ESCALATOR STEPS IS A KILLER TO GET UP THERE WITH AN INJURY AS ONE IS TRYING TO STRENGTHEN THE AREA.....

October 18, 2017 11:22

Spacious and clean. Plenty of equipment. Some of the staff could be nicer, but overall great establishment!

October 18, 2017 11:22

This is the best Planet fitness in the Bronx. It is always super clean and I really love that! And the staff is always nice and friendly.

September 15, 2017 17:41

This is the best Planet fitness in the Bronx. It is always super clean and I really love that! And the staff is always nice and friendly.

Write a Review