| Mon | 05:30 am - 11:00 pm |
| Tue | 05:30 am - 11:00 pm |
| Wed | 05:30 am - 11:00 pm |
| Thu | 05:30 am - 11:00 pm |
| Fri | 06:00 am - 10:00 pm |
| Sat | 08:00 am - 08:00 pm |
| Sun | 08:00 am - 06:00 pm |
If I had the option to give a 0 stars that's exactly what i would've given. Unfortunately I called in today trying to cancel my membership. Spoke to a "manager " name Janelle I spent over 10 minutes going back and forth with she got an attitude because she couldn't answer my questions not could she offer the proper options that existed. She lacked information and patience to deal with a customer. I then spoke to the regional manager named Luke whom claims to have been standing right next to her manager and explained what happened with her and he didn't even care at ALL ! which I found interesting then he offered another option to cancel which was great which initially should've been offered. I'm so disappointment with the management in this place is pathetic and I'm a manager my self. Hope no one has a problem here because the managers are terrible .
I dont know why this gym is not considered as Elite yet, but the customer service and the management is on the higher level rather than Elite. Its huge and has a lot of space so you don't bump to others. I've been member for 4 years now and tried different locations but this one is the best!!!!
Is 8:46 am. And still closed this is the worse gym in the neighborhood we paid every month they should open on time every day this is so annoyed
Before you sign contract, please read it very carefully. They do not mention the important parts. They're only interested in increasing the number of customers. I would not recommend this gym to anyone who plans to move in the near future or who moves frequently.
Before you sign contract, please read it very carefully. They do not mention the important parts. They're only interested in increasing the number of customers. I would not recommend this gym to anyone who plans to move in the near future or who moves frequently.
Personally I think this gym is not well equipped for the amount of money they charge monthly. If you are thinking about a PT, not a good idea based on my experience with TAPOUT 106th street. I thought they would really serve as a source of motivation to reach my fitness goals and that was not the case. Basically I spent almost 1,000 dollars in less than 3 months proving that it definitely is a profitable business on their part. See it for yourself and disregard my comment.
Personally I think this gym is not well equipped for the amount of money they charge monthly. If you are thinking about a PT, not a good idea based on my experience with TAPOUT 106th street. I thought they would really serve as a source of motivation to reach my fitness goals and that was not the case. Basically I spent almost 1,000 dollars in less than 3 months proving that it definitely is a profitable business on their part. See it for yourself and disregard my comment.
I love thin gym, it is a great place to do workouts and have nice classes. Also the people who work there are very friendly and helpful.
I love thin gym, it is a great place to do workouts and have nice classes. Also the people who work there are very friendly and helpful.
Love the classes!!! But they need to do a better job of putting equipment away and fixing broken equipment in a timely manner. Also, so many of the machines and eqipequip is old and should be replaced.
Love the classes!!! But they need to do a better job of putting equipment away and fixing broken equipment in a timely manner. Also, so many of the machines and eqipequip is old and should be replaced.
Horrible instructor who yells, curses and tries to humiliate new people. He doesn't run all the classes, but steer clear of the ones he does. You can't miss him. He's top heavy with puny legs. Gym is otherwise OK for the price. Daycare area is cute but the space is meant for young children and 10+ yr olds run amuck making it unsafe. It's difficult to work out not knowing if your child is going to get hurt by them.
Love working out. It's a shame there only two around the city.
Sauna has been broken the past 3 times I've visited and it really needs to be cleaned. You can see mold on the wood which is dangerous for a gym/sauna. Please fix up this amenity it's not fair to pay for something that doesn't work and is a health hazard.
Did the 3-day guest pass and I really like the environment if you're skeptical about their showers just wear sandals while you bathe and it'll be all fine. I really enjoy their sauna as well . Will be getting a membership soon. In the morning there isnt as much people, but at night there's usually more traffic and a wait for any type of fitness machine you need.
Did the 3-day guest pass and I really like the environment if you're skeptical about their showers just wear sandals while you bathe and it'll be all fine. I really enjoy their sauna as well . Will be getting a membership soon. In the morning there isnt as much people, but at night there's usually more traffic and a wait for any type of fitness machine you need.
Did the 3-day guest pass and I really like the environment if you're skeptical about their showers just wear sandals while you bathe and it'll be all fine. I really enjoy their sauna as well . Will be getting a membership soon. In the morning there isnt as much people, but at night there's usually more traffic and a wait for any type of fitness machine you need.
The trainers that I were attached to were excellent they were patient and I would recommend the trainer Department at Tap House Fitness Center
pros and cons like any other place.
pros:
price is right - big pro!
staff is knowledgable and friendly
early morning people are extremely serious and respectful
the weekday guy is always on time or early and we never have to wait for it to open. (the weekend person otoh waits til exactly 8a if not 8:05 to open the doors . ugh!)
the group classes are great
the bathrooms are spotless
cons:
go in the afternoon and it is like being in a nightclub - loud music (WHY???) etc
the machines do not get repaired immediately
the new machines they brought in are terrible and the old ones were fine and never needed repairs, they were just not spiffy etc so we are missing the old ones terribly
we would like a local news channel on in the mornings but all we get is music tv, espn and cnn.
the building owner needs to step up and fix the leaks in the roof.
they need to open at least an hour earlier on weekends. starting a workout at 8a kills the day as it is 10-11 by the time we finish and the day is now half over. 7a at least gives us a decent workout before we have to head off to work (yes, the majority of us early people in there on weekends work on sat and sun)
overall experience:
I have been using this gym every day since it opened and was called ballys. it does exactly what I need it to do and on occasion when the hot water goes down in my building I am glad the bathrooms there are so clean. I like the people there, the trainers and seeing the same people every morning that I work out with. it is not the reebok club nor does it try to be. if you are looking for a spa like experience this is not it. if you are looking for a place to work out and stay in shape this is the place.
Good place to exercise, a great location, and closer to home. The staff need to be more consistent with the hours operation. Sometimes their is no staff in the front. They let people not clockin. I believe in safety. They should a have a staff clean equipment. Also We need, hand santizer to clean our uand, before a workout. The shower i would not use, is not clean. Overall is good, the staff are friendly and u never sees a trainer. The trainer should asks who needs help. His their excerise. Is like u are on yr own their. Anyway. Needs some improvement. One thing. Sometimes i want to buy protein shake noone is thier or what time they come ??? Is confusing. Please be consistent. No direction. Thank you.
Knowledgable and friendly staff. Top tier trainers that work with you to achieve your fitness goals regardless of your fitness level. Results
Locker room occupied all the time even only few peoples at the gym.
Music from the management really loud that make it really hard to listen to your own device even by using good earphone device so you are forced to listen to their music or radio station.
Please 99% of the peoples has their own devices, they dont need your music.
I really like this gym. The only thing that's giving it 3 stars is the weight room. It's extremely messy. And when the gym is crowded your on top of each other. The machine areas are good
Local gym. I go in to do my weight training and leave. No frills. Some machines are old but I go to workout that's it.
Great group classes and one on one with your Trainer on boxing , and others group classes or personal training I give it five stars good fitness boxing training
I've been training here for 10 years. Even the name change and equipment upgrade doesn't impress me. The weight room is a mess. There's no supervisor upstairs and sometimes the bathrooms are a mess.
It's a regular gym.
The shakes are good. Now the childcare is free with membership good stuff. Don't use the showers or sauna skeptic about that stuff so run home and wash up.
Just dislike the creeps that don't allow you to exercise in peace.
No issues thus far.
If I could give zero stars I would. Same low quality gym as before with a new name. Ignored my emails for 2 months and always told me the manager wasn't in when I called/visited to cancel.
Great classes instructors push you to the limit,.
