Reviews

Rated 3.0/5 based on 33 customer reviews.
March 8, 2020 01:46

No microwave no bathroom in the bedroom my phone is bigger than the tv and you cannot go in the pool as a family anytime u have to follow their schedule smh. No tub to give my 3 year old his bath . i should have looked more into this before booking the room

November 4, 2019 22:52

the worst hotel I ever intended, dirty bathroom, and musty, smelly, room and it room was cold and when I ask to clean or change the room or fix the air conditioner or turn on the heater the customer service doesn't help us at all and they don't have any sense or respect to their customers even after I told them to extend my reservation. so I decided to move out to another hotel.

May 25, 2019 03:08

Loud banging, hammering, drilling, and talking outside my door at 9am.

$20 key deposit, for a $2 key

May 10, 2019 11:30

The gym is ok.

March 23, 2019 01:25

It's a hostel in a noisy neighborhood. Last minute trip to NYC? Willing to deal with rude staff? Noisy Neighborhood? No bathroom in room? Then it's ok for NYC prices. Otherwise NO

March 9, 2019 23:53

Good service no complaints

February 23, 2019 11:36

Unprofessional staff and unresponsive--they never got back to us after several phone calls, emails and voice mails. A poor reflection of the Y, utter disappointment.

January 16, 2019 12:19

Nice sponge classes, and I like the weight room and sauna.

September 22, 2018 16:23

We were really disappointed with our visit. The showers were separate, there was no shower and toilet in the rooms, and there was no shower on our floor for men, so we had to go up and want to shower. The showers were really dirty and the mattresses were not suitable for sleeping. Not recommending at all, bad value for payment

September 17, 2018 10:25

We went to check out the swimming pool last weekend. On the phone nobody told us Sunday was family only day which meant the pool was being used mainly by small children and we would not be allowed to swim at all. It way way too small for it anyway. Such a waste of time..

September 1, 2018 11:33

We got double booked buy the centre but they efficiently helped us book a new room and a transportation on them. We got a new room at another YMCA and a good transfer. The centre itself was clean and accommodating to all the needs.

September 1, 2018 11:33

We got double booked buy the centre but they efficiently helped us book a new room and a transportation on them. We got a new room at another YMCA and a good transfer. The centre itself was clean and accommodating to all the needs.

August 16, 2018 23:48

The best place if you need to walk to the Brooklyn convention center. Post office only a block to the right when facing outside. However, after 3 days my back was not happy...the mattresses are a little too thin. No elevator. Great private room. Honestly the HI New York hostel in upper midtown blows this away on price and non-exercise amenities. Like i said, if you have a normal body and you need to walk to the Brooklyn convention center this is it!! One star less than the max for not having an elevator after all I am a disabled veteran and I was on the 6th floor or whatever.

August 16, 2018 23:48

The best place if you need to walk to the Brooklyn convention center. Post office only a block to the right when facing outside. However, after 3 days my back was not happy...the mattresses are a little too thin. No elevator. Great private room. Honestly the HI New York hostel in upper midtown blows this away on price and non-exercise amenities. Like i said, if you have a normal body and you need to walk to the Brooklyn convention center this is it!! One star less than the max for not having an elevator after all I am a disabled veteran and I was on the 6th floor or whatever.

August 2, 2018 07:50

Muy mala experiencia para descansar después de un larga jornada en New York, haz lo posible para no dormir en este lugar. Huele mal , las camas horribles, comodidad 0

June 22, 2018 18:59

Great place also for kids

February 19, 2018 07:47

Clean, nice equipment, well run

February 19, 2018 07:47

Clean, nice equipment, well run

December 18, 2017 23:26

Bedbugs ??????? Good location, good price, and was part of the YMCA, but I must give them the absolute lowest rating all around because I had what appeared to be strong indication of bedbugs ( got bitten up and saw bugs) in my room (#302) and there totally bizarre denial that anything was wrong with my room. Asked for full refund and was offered no refund at all. Talked with Emma Isles and she said they would do my laundry and treat the room as a precaution while I scratched my bites which she saw and said they haven't had bugs for over 4 years. Really????? Looks like people have had problems with bedbugs before here but as concerns come up the responses stay the same.
Stay away or take your chances?

December 18, 2017 23:26

Bedbugs ??????? Good location, good price, and was part of the YMCA, but I must give them the absolute lowest rating all around because I had what appeared to be strong indication of bedbugs ( got bitten up and saw bugs) in my room (#302) and there totally bizarre denial that anything was wrong with my room. Asked for full refund and was offered no refund at all. Talked with Emma Isles and she said they would do my laundry and treat the room as a precaution while I scratched my bites which she saw and said they haven't had bugs for over 4 years. Really????? Looks like people have had problems with bedbugs before here but as concerns come up the responses stay the same.
Stay away or take your chances?

November 20, 2017 17:05

Place is wonderful! It has great hours(note that it is NOT open 24-7 as stated in anther post. However, the hours are still good.) The place is frequently repainted and machines are replaced often. There are more than enough lockers for everyone. Just stay away in the evening if you don't like having all the treadmills taken. It is PERFECT in the summertime for runners who can't wake up in the morning and who cannot work out at night.(since it is too hot outside) The AC is ALWAYS on!

November 20, 2017 17:05

Place is wonderful! It has great hours(note that it is NOT open 24-7 as stated in anther post. However, the hours are still good.) The place is frequently repainted and machines are replaced often. There are more than enough lockers for everyone. Just stay away in the evening if you don't like having all the treadmills taken. It is PERFECT in the summertime for runners who can't wake up in the morning and who cannot work out at night.(since it is too hot outside) The AC is ALWAYS on!

October 18, 2017 11:07

Me and my friend slept well on the beds and they were kind of comfortable to lay on. The shared bathroom was the worst part of the stay. It was uncomfortable and the bathrooms made all the hallways smell of urine. The men's bathroom should have a sliding door that locks when your in the shower like the girls bathroom does and not a little curtain. It was a good place if you were just staying for a couple days. Not something you want to be at for a week. The "free" breakfast was only a $2.50 voucher for eggs or $2.50 off your meal. We were looking forward to getting whatever we wanted but it turned out otherwise.

October 18, 2017 11:07

A great place to work out and have fun with friends. The workers were all nice and helpful.

October 18, 2017 11:07

We stayed there for one night in july. We were with two kids and the room was big enough. The room was clean, quiet and very nice. The price was very attractive. recommended

October 18, 2017 11:07

Ok this is a hospital not a hotel every thing is old , there are sick ppl and distributors out of service bathroom very dirty and it noisy every night basketball game so just i add one star because the receptionist had a nice smile

October 18, 2017 11:07

THIS PLACE IS HORRIBLE TO GET IN TOUCH WITH OVER THE PHONE AT ANYTIME THEN ONCE PLACE AUTOMATICALLY ON HOLD FOR 15 MINS TOPS THEY NEVER ANSWER BACK -$100 MEMBERSHIP \ MONTH -HORRIBLE!!!!!

June 13, 2017 11:03

THIS PLACE IS HORRIBLE TO GET IN TOUCH WITH OVER THE PHONE AT ANYTIME THEN ONCE PLACE AUTOMATICALLY ON HOLD FOR 15 MINS TOPS THEY NEVER ANSWER BACK -$100 MEMBERSHIP \ MONTH -HORRIBLE!!!!!

June 13, 2017 11:03

THIS PLACE IS HORRIBLE TO GET IN TOUCH WITH OVER THE PHONE AT ANYTIME THEN ONCE PLACE AUTOMATICALLY ON HOLD FOR 15 MINS TOPS THEY NEVER ANSWER BACK -$100 MEMBERSHIP \ MONTH -HORRIBLE!!!!!

June 1, 2017 16:16

Me and my friend slept well on the beds and they were kind of comfortable to lay on. The shared bathroom was the worst part of the stay. It was uncomfortable and the bathrooms made all the hallways smell of urine. The men's bathroom should have a sliding door that locks when your in the shower like the girls bathroom does and not a little curtain. It was a good place if you were just staying for a couple days. Not something you want to be at for a week. The "free" breakfast was only a $2.50 voucher for eggs or $2.50 off your meal. We were looking forward to getting whatever we wanted but it turned out otherwise.

June 1, 2017 16:16

Me and my friend slept well on the beds and they were kind of comfortable to lay on. The shared bathroom was the worst part of the stay. It was uncomfortable and the bathrooms made all the hallways smell of urine. The men's bathroom should have a sliding door that locks when your in the shower like the girls bathroom does and not a little curtain. It was a good place if you were just staying for a couple days. Not something you want to be at for a week. The "free" breakfast was only a $2.50 voucher for eggs or $2.50 off your meal. We were looking forward to getting whatever we wanted but it turned out otherwise.

July 20, 2016 06:58

We stayed there for one night in july. We were with two kids and the room was big enough. The room was clean, quiet and very nice. The price was very attractive. recommended

February 19, 2016 17:43

Front staff very helpful. Located around a lot of restaurants and shops which was perfect. About a 6 minute walk from the subway (G line). Room was well kept and bathrooms were neat. I definitely will be back.

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